Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.7
Guests appreciated the cleanliness of the rooms, although some reviews mentioned slight odors in certain areas.
Service
8.4
The staff received high praise for being friendly, accommodating, and helpful, with some exceptions regarding communication issues.
Location
8.2
The hotel's location was commended for its proximity to key landmarks and transportation options, enhancing guests' overall experience.
Room Quality
7.7
Guests enjoyed the room amenities, comfortable beds, and views, with some minor complaints about maintenance.
Amenities
7.2
Satisfactory amenities were provided, with positive mentions of the gym and pool, but some guests noted the lack of spa services.
Value for Money
6.9
Mixed reviews on the value for money, with some guests feeling the pricing was high for the services offered.
Food and Beverage
7.3
Guests enjoyed the breakfast and dining options, although a few suggested more variety for an improved experience.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others, highlighting the friendly staff and great location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-29 06:27

Property Description

Luxurious Amenities
OCEAN HOTEL boasts an outdoor swimming pool, fitness center, and a serene garden and terrace, providing guests with the perfect blend of relaxation and recreation.

Culinary Delights
Indulge in a variety of cuisines at the hotel's restaurant, offering Cambodian, Chinese, and French dishes. Special dietary requests are also catered to, ensuring a delightful dining experience for all.

Entertainment Options
From billiards to table tennis, guests can enjoy a range of activities during their stay. Additionally, the hotel's proximity to popular attractions and the availability of cycling make it an ideal choice for leisure travelers.

Experience luxury, comfort, and convenience at OCEAN HOTEL. Book your stay now for an unforgettable getaway.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.9
Based on 116 reviews
Cleanliness: 7.7
Service: 8.4
Location: 8.2
Room Quality: 7.7
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
N
Nor • extended_group • my
10
2026-01-27 • via Nuitee
E
Eashin • couple • bd
1
2025-10-30 • via Nuitee
E
Eashin • extended_group • bd
10
2025-09-05 • via Nuitee
T
Tetiana • solo_traveller • ua
9
2025-07-03 • via Nuitee
J
Joanna • family with young children • my
6
Pleasant
2025-06-26 • via Nuitee
E
Eashin • young couple • bd
10
Exceptional
2025-06-20 • via Nuitee
J
Julia • young couple • gb
9
Superb
Pros:

Amazing view of city from balcony. Friendly staff. Last minute upgrade on room to make us more comfortable was very much appreciated.

Cons:

Slight smell on cigarette smoke in corridors.

2025-04-16 • via Nuitee
K
Kimberly • with friends • ph
10
Exceptional
2025-04-06 • via Nuitee
R
Ramli • family with young children • gb
10
Exceptional
2025-04-01 • via Nuitee
D
Dragon • partner
10
Pros:

Centrally located and close to everything. The AC system could do with improvement. I don't know if the AC is connected, but some of the mainland Chinese guests must be smoking in their rooms and that will finish off recirculating and going right through the ACs in the other rooms. And it's very much on the strong side that sleeping through it was a little unpleasant at time. Other than that, the staff were lovely, breakfast was plentiful and filling. The pool have a 360 view and the bar staff were more than accommodating.

2025-03-20 • via Nuitee
M
Monica • solo traveller • gb
4
Disappointing! The cost of my stay was refunded in full and the staff could not be more apologetic.
Pros:

The staff are a credit to the hotel. They were accommodating and helpful

Cons:

The hotel, corridors and rooms even in the non-smoking floors reeked of stale cigarettes and impossible to stay. The smell is in the furnishing so it won’t get rid of with a general clean . Was told that guests from a certain country smoked and disregarded non—smoking zones.

I was shown a non-smoking room on a non-smoking floor and both room and corridor smelt so badly of cigarette smoke.

2025-03-05 • via Nuitee
J
Johnjay • review category business travellers • kh
10
Exceptional
Pros:

We were having a short trip to Phnom Penh, Cambodia. Ocean Hotel was the great choice.
Room clean, breakfast is awesome. the staff was friendly, especially two female receptionist that help us doing the check in.
The HKP and Service staff were also great

2025-03-03 • via Nuitee
L
Lisniak • with friends • ua
10
Very good
Pros:

Very good hotel, clean room with all necessary things, dressing gowns, slippers, shampoos, conditioners, lotion, clean towels. Amazing view from the rooftop and good swimming pool. Tasty breakfast for different tastes and friendly staff. Also good location. We have nice memories from this hotel.

2025-02-24 • via Nuitee
J
Jamie • review category business travellers • gb
1
Bad
Cons:

Worse reception staff ever , the guy on counter is a liar and would not allow me
Check in with my booking as he wanted more money so he cancelled the boooing and said need pay more .
Hotel was good but the boy downstairs should be sacked 100%

2025-02-24 • via Nuitee
K
Kim • family with young children • kh
5
Passable
2025-02-20 • via Nuitee
N
Nikol • young couple • ca
6
Pleasant
Cons:

There was a misunderstanding upon our arrival. As part of a bonus program, we were offered early check-in and late check-out, which aligned perfectly with our plans and was one of the main reasons we chose this accommodation. However, while Booking.com confirmed this benefit, the reception staff initially refused to honor it. After calling management, we were assured it wouldn’t be a problem, and we proceeded with the payment.

For some reason, they asked us to sign an unfilled form written in Cambodian and Chinese, which I was uncomfortable with. Additionally, every payment slip stated “no signature required,” which felt unusual. On top of that, they demanded a cash deposit for the minibar and towels.

Overall, the location was convenient for our short stay in Phnom Penh, but the worn-out facility, uninviting swimming pool, poor communication from the reception, and lack of flexibility in resolving issues left a disappointing impression. At check-out we have been told once again about late check-out exception we got and that it is not going to happen again…not 4* service provider!

2025-02-15 • via Nuitee
P
Paleriders • review category business travellers • kh
9
Superb
2025-02-07 • via Nuitee
R
Raanan • young couple • il
8
VAERY GOOD
2025-01-21 • via Nuitee
A
Antony • young couple • gb
10
Exceptional
Pros:

Extremely helpfull and friendly staff

2025-01-14 • via Nuitee
A
Antony • with friends • gb
10
Exceptional
2025-01-09 • via Nuitee