Studio 6 Altoona IA Des Moines East

The pool was closed and not advertised that it was closed, homeless looking people and lot lizards crawling around

Incomplete room
Broken TV
Stinks
Missing utensils
Sketchy shower head
Window barely closed
Nasty chunky pillows
Room wasn’t as pictured on booking
Flooding in kitchen area from storms
Hallways are nasty
Pool is used as storage
Disrespectful staff

It took us over an hour to get a remote for our TV plus we were given the wrong remote first..the hallway smelled like sour milk and almost made me gag..the pillows were absolutely terrible..we were afraid the floor by the toilet was gonna give way if u stood on it..the ice machine downstairs was broken..we were told the pool had a leak when in all actuality it was being used as a storeroom and there was water in the pool..there were prostitutes and drug activity going on..we were outside smoking and were asked by another customer if we could go back to our room so they could let their pit bull out which he brought out and had to go to another part of the hallway with as the dog was very mean..we were never asked if we needed clean towels the garbage taken out or nothing..no maid service at all..there was no coffee or anything offered at all..I was very very disappointed for what it costs us to stay!!!!!!! We felt very misled and ripped off!!!!

It's pretty obvious of people running the place. Don't give a damn about upkeep. Everywhere you look there were problems.

The whole facility smelt of marijuana and I was highly unpleased I had to use my own body spray to make the room smell better and open the window to make it tolerable and the door close to my room for entry to the building didn't lock and smelt highly of urine the smoke detector in the room was covered by a plastic bag.

You get what you pay for

The people outside all the time as your trying to walk in

It smelled like an ashtray and there was clumps of animal fur all around and standing water in the bathroom by the tub and wall

Room and hallway smelled, pillow lumpy and flat, no coffee pot in room, wall outlet did not work to charge phone, old carpet.

Lots of things. Broken things, whiles in bed covers and sheets, pool closed, cluttered walkways.

It was dirt stuff didn't work and it smelled like Marijuana

Everything. Pool was closed. It was advertised the pool was open. Smelled horrible….everywhere. Building was falling apart. Literally the wall in our bathroom was crumbling, with a hole. Almost every door to the outside did not close all the way, or latch, or lock. So anyone could come in. Felt very unsafe. The door to our room had a huge gap at the top. The window was broken and did not lock. Our bed sheets and pillow cases had multiple stains. Heard people screaming in the night. When we asked for clean towels and wash cloths on the second day, my husband was told “we dont have extra towels, but here are some old ones, they have been washed, the they are stained” that about sums it up.

The room was very dirty. The floor was far from clean. There were bottles under the bed. The door latch was broken and nearly locked us in the room. The refrigerator was terribly wobbly and difficult to open and close. The room was not made up after our first night. The screen on the window is in bad shape. It looks like someone had tried to break in. Trash was overflowing and on the ground at the entrance. In booking the room, the name of the facility was booked as Studio 6. It was actually a Motel 6 sign and GPS location. We drove around looking for a Studio 6 named motel. The lighting in the room was very bad.