Fairfield by Marriott Inn & Suites Hagerstown

Hotels
•
Fairfield Inn
9.2 (598 reviews)
89 All Star Court , Hagerstown , us

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Children allowed

Facilities

Electric bicycle charging station
Electric bicycle charging station

Review Highlights

Pros:
Cleanliness
Friendly staff
Good location
Modern facilities
Value for money
Cons:
Breakfast quality needs improvement
Limited food options nearby

Categories

Cleanliness
9.2
Guests praised cleanliness, noting the facility was outstandingly clean and inviting.
Service
9.7
Staff were described as friendly, helpful, and accommodating, enhancing the overall experience.
Location
9.2
The location was convenient for access to restaurants and main roads.
Room Quality
9.2
Rooms were noted to be modern, well-furnished, and comfortable.
Amenities
9.2
Amenities including the gym were highlighted, with guests appreciating their quality.
Value for Money
9.2
Guests felt the price was reasonable for the level of service and quality provided.
Food and Beverage
8.2
Breakfast received mixed reviews, with some suggestions for improvement.
Overall Experience
9.7
Overall, guests enjoyed their stay and expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:17

Property Description

Convenient Location
Fairfield by Marriott Inn & Suites Hagerstown is perfectly situated in Hagerstown, just 16 km away from the convenient Hagerstown Regional Airport.

Modern Accommodations
Experience comfort and style in our modern rooms and suites, designed to cater to all your needs during your stay in Hagerstown.

Exceptional Service
Our dedicated staff is committed to providing you with top-notch service and ensuring your stay at Fairfield by Marriott Inn & Suites Hagerstown is nothing short of perfect.

Book your stay now at Fairfield by Marriott Inn & Suites Hagerstown for an unforgettable experience in Hagerstown.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:

Property Policies

  • Parking

    No parking available.

  • Internet

    No internet access available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.2
Based on 598 reviews
Cleanliness: 9.2
Service: 9.7
Location: 9.2
Room Quality: 9.2
Amenities: 9.2
Value for Money: 9.2
Food and Beverage: 8.2
Overall Experience: 9.7
A
Angelia • solo_traveller • us
1
Pros:

The room was clean.

Cons:

DO NOT BOOK THIS HOTEL. There was an issue with the thermostat. We could not get the temperature off of hot or cool. We tried to set the temperature to be comfortable at 72 for cool but it kept jumping back to 68. When we tried to warm it up the temperature again jumped to 68 and continuously ran. It was so hot. We called the front desk ( and she took 35 minutes to come) and even she commented how hot it was in the room. The front desk person went thru the same steps we did for over 20 minutes. Finally she said the thermostat will either be hot or cold at 68 and there is nothing I can do. When we asked about moving to another room she said that she could not because we had used the room. She did not offer to notify or call the hotel manager but told us we could wait until the morning and talk with the manager. We were paying $144 for one night. The front desk person offered no empathy, did not offer an apology and was condescending. Her solution was to stay in a room all night being uncomfortable. She had no customer service skills whatsoever in this instance. It is the responsibility of the hotel to ensure the client staying has (to the best of her abilities) is satisfied. We chose the hotel as it was in close proximity to the highway and relatively new. Needless to say we checked out and went to Hampton Inn a bit further down the road. We have been to many hotels and they were at least accommodating.

2026-03-28 • via Nuitee
A
Aileen • solo_traveller • us
10
2026-03-26 • via Nuitee
R
Rebecca • couple • us
10
2026-03-23 • via Nuitee
D
Dorothy • couple • us
8
I wrote my sum up above.
Pros:

Didn't get eat too much breakfast very crowded had couple spoons of eggs for each of us that was it. The staff is great & we had very nice clean room. We've stayed there I think now 4 times very nice Hotel. Date of stay was 3/7/26 & 3/14/26 The 3/7/26 was great our problems was 3/14/26

Cons:

You shouldn't put children on the 4th floor we had child above us they started jumping off the bed running back & forth across the room started at 10:00 p.m until lasted until almost 12 midnite.We didn't report thought it would be harder on us if the parents were upset over the complaint. We are in our 80"s & drove from Boston so we tried get in bed early due to another long day to get home Fairfield is our half way point going & coming would be staying there 6 times a year. I don't know have to think about it. Everything else was okay Forgot to advise we were on 4th floor but had to move the register above us was making a rattle noise constantly so we were moved to third floor. So I guess that was our fault that we asked to be moved. So it was either the rattle noise or the child above us.

2026-03-19 • via Nuitee
K
Karen • couple • us
9
Would definitely recommend
Pros:

Very clean. The desk girl was very friendly

Cons:

A few more options for the breakfast

2026-03-18 • via Nuitee
E
Eric • solo_traveller • us
10
2026-03-15 • via Nuitee
C
Conley • couple • us
8
Pros:

Convient

Cons:

Check on staff not at all pleasant

2026-03-13 • via Nuitee
D
Daniel • couple • us
10
2026-03-07 • via Nuitee
M
Megan • family_with_children • us
10
2026-03-05 • via Nuitee
C
Claire • solo_traveller • us
10
2026-03-02 • via Nuitee
J
James • solo_traveller • us
9
2026-02-28 • via Nuitee
N
Nelson • couple • us
8
Pros:

Breakfast was great - location is perfect

2026-02-28 • via Nuitee
J
Janessa • extended_group • us
10
2026-02-26 • via Nuitee
J
Jeanine • couple • us
10
2026-02-23 • via Nuitee
S
Stacey • couple • us
10
Great stay
Pros:

Very clean and great customer service

Cons:

Everything was perfect

2026-02-09 • via Nuitee
C
Chan • couple • us
9
2026-01-31 • via Nuitee
A
Anwi • solo_traveller • us
9
Excellent
Pros:

Clean, kind staff

Cons:

Nothing

2026-01-28 • via Nuitee
M
Michelle • solo_traveller • us
10
Excellent once again!
Pros:

It’s new and very clean and right off I 70

Cons:

N/A

2026-01-26 • via Nuitee
M
Michelle • solo_traveller • us
10
Excellent stay !
Pros:

Very Clean and spacious room with Netflix!

Cons:

N/A

2026-01-26 • via Nuitee
R
ROBERT • couple • us
10
2026-01-22 • via Nuitee