InTown Suites Extended Stay Charlotte NC - Airport

Hotels
4.4 (34 reviews)
540 Pressley Road , Charlotte , US

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Laundry
Private parking
ATM/cash machine on site
See all facilities

Review Highlights

Pros:
Cozy room
Acceptable service
Cons:
Roaches
Dirty sheets
Poor customer service

Categories

Cleanliness
1.23
Numerous mentions of roaches and dirt in the rooms, indicating poor cleanliness.
Service
5.7
Mixed reviews, with some issues with management, but generally acceptable service.
Location
4.24
Not explicitly mentioned, but standard location for a hotel of this type.
Room Quality
6.19
The room was cozy and nice inside, despite some little things needing fixing.
Amenities
4.22
Not specifically mentioned, assigned standard quality for this hotel tier.
Value for Money
5.18
Mixed feelings due to the discrepancy in price and service.
Food and Beverage
4.23
Not mentioned, assigned standard quality for this hotel tier.
Overall Experience
4.2
Overall negative due to bugs and service issues, despite some positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:50

Property Description

Convenient Location
Located just a few kilometers away from popular attractions like Billy Graham Library and Bank of America Stadium, InTown Suites Extended Stay Charlotte NC - Airport offers a convenient stay for travelers wanting to explore Charlotte.

Home-like Amenities
Enjoy the comfort of home with air-conditioned rooms featuring a kitchen, flat-screen TV, and private bathroom. Bed linen and towels are provided to ensure a cozy and relaxing stay.

Nearby Attractions
Explore nearby cultural sites such as Blumenthal Performing Arts Center and Spectrum Center, all within a short distance from the hotel.

Book your stay at InTown Suites Extended Stay Charlotte NC - Airport for a comfortable and convenient experience in Charlotte.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

4.4
Based on 34 reviews
Cleanliness: 1.23
Service: 5.7
Location: 4.24
Room Quality: 6.19
Amenities: 4.22
Value for Money: 5.18
Food and Beverage: 4.23
Overall Experience: 4.2
O
Ola • couple • us
10
2026-11-14 • via Nuitee
B
Bailey • solo_traveller • us
3
2026-11-13 • via Nuitee
A
abdoulahi • solo_traveller • us
5
2026-11-04 • via Nuitee
B
Bobby • couple • us
10
The staff is great and caring.
Pros:

It’s very clean

Cons:

NA

2026-11-04 • via Nuitee
M
Malik • solo_traveller • us
8
2026-11-01 • via Nuitee
O
Ousmane • solo_traveller • us
3
Bad experience
Pros:

The location,it’s close to anywhere in Charlotte nc

Cons:

Anything else except the location.
Seating in toilet the water leak from the roof.
No room service.
They sprayed pesticide in my room in presence and they don’t care if I m allergic to those pesticides………….

2026-10-30 • via Nuitee
A
Abdulkhaliq • solo_traveller • us
1
Terrible and staff were disappointing
Pros:

I booked and my room was rented out when I got there and they refused to accommodate me since they gave away my room

Cons:

I booked and my room was rented out when I got there and they refused to accommodate me since they gave away my room

2026-10-26 • via Nuitee
G
Gaither • solo_traveller • us
10
I hear absolutely incredible time. It was very peaceful. I recommend Holly. Thank you.
Pros:

It was in a convenient place nice quiet. I really enjoyed myself and I definitely we will recommend in town. Suites to anyone.

Cons:

Na

2026-10-23 • via Nuitee
R
Raymond • couple • us
10
2026-09-18 • via Nuitee
U
Uriah • solo_traveller • us
10
2026-08-22 • via Nuitee
U
Uriah • solo_traveller • us
10
2026-08-22 • via Nuitee
J
Jelessa • solo_traveller • us
1
I want my money back
Pros:

I didn’t get to check in
They overbooked
Was very rude about it an my card was charged an I’m still waiting on refund 7Days later

Cons:

Nothing

2026-07-20 • via Nuitee
B
Brice • solo_traveller • us
10
2026-07-15 • via Nuitee
J
Jamie • solo_traveller • us
8
2026-07-10 • via Nuitee
A
Arleathia • solo_traveller • us
1
HELL
Pros:

I was filthy!!!!! After the 4th day of politely begging for them to at least mop my floor as I was afraid to walk barefoot! I politely, but with a little authority as a payong customer, demanded that they clean it or provide me the tools to do it myself, the manager, Chris, fabricated a scenario that would allow him to eject me and counteracred my call to 911 with his lie!! You see I am a devout follower of Jesus and I do not drink alcohol at all! Yet he started immediately sayin, "Your drinking is getting out of hand and you are disturbing others" When I saw this dispicable tactic I immediately called my Police Officer Son to cover me!! When the officers arrived, they saw through his lie! While there was nothing they could do by law, they went against his wishes to have me immedially removed and gave me the 3 hours I requested to leave!! For this reason, I will never use Booking.com again!!!!!!!!

Cons:

EVERTHING!!! I was so angry that I answered this question prematurely in the previous box

2026-07-07 • via Nuitee
A
Aaron • solo_traveller • us
1
2026-06-30 • via Nuitee
M
Morrison • solo_traveller • us
6
The value was worth it. I would've stayed longer if I could have.
Pros:

No breakfast that I knew of. They didn't bother me at all. The only issue was other guests kids being loud but that's expected.

2026-05-22 • via Nuitee
J
Jordan • couple • us
10
2026-05-04 • via Nuitee
J
jain • solo_traveller • ca
1
Pros:

Dirty .. sheets were not cleaned and actual
Room is totally different from the pictures

2026-04-20 • via Nuitee
G
Greene • couple • us
5
2026-01-17 • via Nuitee