Canopy by Hilton New Orleans Downtown

Hotels
•
Canopy by Hilton
8.3 (819 reviews)
1100 Tulane Avenue , New Orleans , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Cons:
Poor cleanliness
Issues with service

Categories

Cleanliness
7.78
Bathroom wasn’t very clean; hard water stains; smell in the room.
Service
8.75
Staff were friendly, but there were issues with room check-in and billing.
Location
9.09
Great location, perfect for exploring the area.
Room Quality
7.74
Rooms were clean, but issues with the temperature and some amenities.
Amenities
7.77
Missing fridge and microwave in the room.
Value for Money
8.23
Good value for location, but parking fees could be better.
Food and Beverage
8.28
Breakfast enjoyed, but no notable dining comments.
Overall Experience
8.75
Mixed feelings; great location and staff but significant issues with cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:29

Property Description

Central Location
Situated in the heart of New Orleans, Canopy by Hilton New Orleans Downtown offers a convenient stay for guests looking to explore the vibrant city. With key attractions like Mercedes-Benz Superdome and Morial Convention Center just a stone's throw away, our hotel serves as the perfect base for your New Orleans adventure.

Modern Amenities
Our 4-star hotel boasts air-conditioned rooms furnished with all the modern amenities you need for a comfortable stay. From free WiFi to a fitness centre and a restaurant, we ensure that our guests have everything they need for a relaxing and enjoyable visit.

Comfortable Accommodation
Each of our well-appointed rooms features a desk, flat-screen TV, and a private bathroom, providing the perfect retreat after a day of sightseeing. The plush bed linen, towels, and fridge in every room add an extra touch of comfort to your stay.

Book now for an unforgettable experience at Canopy by Hilton New Orleans Downtown.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MSY

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 45 per day.

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 819 reviews
Cleanliness: 7.78
Service: 8.75
Location: 9.09
Room Quality: 7.74
Amenities: 7.77
Value for Money: 8.23
Food and Beverage: 8.28
Overall Experience: 8.75
A
Andrea Viviana • solo_traveller • ar
9
Hotel bien ubicado, muy combfortable y con un buen servicio
Pros:

Muy bien ubicado, personal amable, de hecho me permitieron hacer check in antes de la hora. Cama muy comfortable, habitacion amplia y baño de buen tamaño

Cons:

Todo estuvo realmente bien y con buena relacion costo calidad, a pesar de haber reservado solo 3 dias antes de la estadia

2026-04-18 • via Nuitee
M
María Dolores • extended_group • ec
10
Great value, perfect service
Pros:

Modern Instalations

Cons:

Friendly staff

2026-04-16 • via Nuitee
R
Raven • couple • us
8
2026-04-13 • via Nuitee
G
Gerald • couple • us
9
2026-04-13 • via Nuitee
M
Maria • solo_traveller • us
10
I would recommend it
Pros:

Very clean and closed to the downtown

2026-04-10 • via Nuitee
C
Charlot • solo_traveller • us
9
2026-04-10 • via Nuitee
L
Lyrik • couple • us
8
2026-04-09 • via Nuitee
A
Alla • couple • us
8
Value for money 100%
Pros:

Was clean, modern design, good location.

Cons:

Very loud, too thin walls, every single word from the next room was heard, TVs from both sides worked all night, and uncomfortable sleep.

2026-04-07 • via Nuitee
W
Wonder • family_with_children • us
10
You can't go wrong with Canopy Hilton.
Pros:

I could walk every where I need to go.

Cons:

Can't think of anything

2026-04-06 • via Nuitee
C
Crystal • extended_group • us
5
You don’t need valet There are parking garages completely surrounding this hotel The first valet employee we saw was r
Pros:

Bar staff was friendly.

Cons:

The elevators lock without a keycard. That was incredibly inconvenient. I understand requiring a keycard to enter the hotel during overnight hours, but once you’re in the hotel, you still have access to the stairwells. Locking the elevator made no sense. Also, no signs in the elevators telling you it’d be required during certain hours.

2026-04-05 • via Nuitee
P
Pamela • family_with_children • us
10
Cons:

You had to pay for valet parking and pay for breakfast. Other than that, I enjoyed the stay

2026-04-05 • via Nuitee
C
Cartisa • extended_group • us
10
2026-03-25 • via Nuitee
Z
Zaria • couple • us
10
Great!
Pros:

Everything

Cons:

Nothing

2026-03-23 • via Nuitee
J
Je’Lisa • couple • us
10
Pros:

The staff was very helpful and friendly.

2026-03-22 • via Nuitee
L
Lewis • couple • us
10
Every thing was perfect
Pros:

I liked the room I was in

Cons:

Nothing was an issue

2026-03-16 • via Nuitee
B
Brandon • solo_traveller • us
8
The hotel put a hold on your deposit for too long
Pros:

It was nice

Cons:

Projector screen didn’t work in the restaurant

2026-03-15 • via Nuitee
O
Owens • solo_traveller • us
10
Wonderful
Pros:

I don't eat anything.

Cons:

Nothing

2026-03-12 • via Nuitee
M
Michele • couple • us
10
2026-03-10 • via Nuitee
B
Berna • extended_group • us
10
It was a great stay.
Pros:

Restaurant food cooked by chef Robert was excellent.

2026-03-09 • via Nuitee
C
Crump • extended_group • us
10
2026-03-08 • via Nuitee