Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Family rooms
See all facilities

Review Highlights

Pros:
Location
Service
Spacious Rooms
Value for Money
Cons:
Cleanliness Issues
Limited Amenities
Food Options

Categories

Cleanliness
8.01
There were noticeable spots on several pieces of furniture that could use a thorough cleaning, and some reviews mentioned lack of cleanliness.
Service
9.48
Staff was very accommodating and helpful, with positive mentions in several reviews.
Location
9.52
Many reviews highlighted the great location near the airport and beach.
Room Quality
8.97
Rooms were described as spacious, comfortable, and generally good quality.
Amenities
8.5
While some amenities like the kitchen and washing machine were appreciated, others like the availability of a restaurant were criticized.
Value for Money
8.96
Several reviews indicated it was good value for the price paid, especially considering the location.
Food and Beverage
8.01
Breakfast was not available and room service was reported as late.
Overall Experience
8.98
Overall a good experience with various positive sentiments, but some critiques on cleanliness and service aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:33

Property Description

Luxurious Amenities
The Aru Hotel at Aru Suites features an outdoor swimming pool, fitness centre, and free WiFi, providing guests with a luxurious stay experience.

Modern Comforts
Experience modern comforts in each room, including air conditioning, flat-screen TVs, private bathrooms, and balconies with stunning city views.

Convenient Location
Ideally located near Tanjung Aru Beach and Kota Kinabalu International Airport, guests have easy access to popular attractions and transportation hubs.

Book now for an unforgettable stay at The Aru Hotel at Aru Suites and enjoy top-notch amenities and unparalleled comfort.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 1145 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.52
Room Quality: 8.97
Amenities: 8.5
Value for Money: 8.96
Food and Beverage: 8.01
Overall Experience: 8.98
M
Meritxell • extended_group • fr
7
Pros:

Parfait pour y faire escale. Très près de l’aéroport (côté bruit: les derniers avions atterrissent vers 23H00).
Parking sur place

2026-08-29 • via Nuitee
S
Sheh Chin • family_with_children • my
7
In overall, cleanliness is consider good and great view to the KK Airport flight airway.
Pros:

No breakfast, except order pre-packed foods and reheat for consumption. Anyway, a lot of food stores nearby.

Cons:

Toilet paper not available and upon requested it was informed that only able to provide a packet of tissue paper as the toilet rolls no stock. I think it is un-reasonable that a hotel operator not able to manage the consumables upon guest request. Nevertheless, the automation parking system is quite impressive.

2026-08-28 • via Nuitee
S
Sabrina • couple • fr
7
2026-08-22 • via Nuitee
V
Valerie • extended_group • my
8
Cons:

Close to airport, can be noisy when planes take off and land

2026-08-21 • via Nuitee
P
Pulgacion • couple • sg
7
It does the job..
Pros:

The location is a 10-minute drive to the airport; that is why I chose it. It is very convenient.
You have all your basic needs covered. Nothing fancy; it does the job.
We only stayed for 1 night to catch our flight the next morning.
The view from the huge balcony was very pretty.

Cons:

The room was somewhat clean, but the floor was covered in dust; we only noticed after a couple of minutes of walking barefoot that our feet were completely black...
There was also an old, used sponge for the dishes...
The couch, curtains, almost everything was very worn out.

2026-08-19 • via Nuitee
A
Arkadiusz • couple • pl
7
2026-08-06 • via Nuitee
Y
Yuan Hsian • couple • tw
9
客房內 微波爐 洗手抬 等廚具設備 下次入住時 應善加利用。
Pros:

住宿地點 位置鬧中取靜。

Cons:

無

2026-07-12 • via Nuitee
E
Emma • couple • us
8
Great stay
Pros:

Comfortable for our one night layover, very spacious. Close to the airport

2026-07-11 • via Nuitee
C
Chew • solo_traveller • tw
10
Pros:

I like the room is spacious.
Netflix account provided can use to watch movies and dramas. No need to go out for cinema.
The staffs also responded promptly upon request.

Cons:

The toilet paper somehow got bad smell. I used facial tissue paper at the end.

2026-07-11 • via Nuitee
T
Trai • couple • gb
8
Pros:

Great clean room and lovely roof pool

Cons:

No food provision at all on the premises - not even breakfast - and little in the area.
No loungers or shades at the pool

2026-07-07 • via Nuitee
K
Kelwin • couple • de
10
2026-05-19 • via Nuitee
C
Chai • couple • my
10
2026-05-03 • via Nuitee
R
Rafael • solo_traveller • my
6
Pros:

Close to airport, clean, spacious and cost

Cons:

Didn’t sleep well due to noise, either very noise ACs, very thin walls, so sound comes from neighbouring rooms, non really sound proof windows.

2026-04-28 • via Nuitee
T
TEH • couple • my
10
Will be back again
Pros:

The hotel room and environment was perfect !

Cons:

The tap below the sink will leaking ..

2026-04-23 • via Nuitee
T
Tong • couple • cn
7
2026-04-12 • via Nuitee
C
Caroline • extended_group • au
8
Lovely & very helpful staff. Very spacious apartment but needs a bit of refresh.
Pros:

Very spacious

Cons:

Needs some updates on amenities

2026-03-08 • via Nuitee
W
Wez Walsh • family_with_children • au
10
2026-02-25 • via Nuitee
C
CHIA HUI • solo_traveller • tw
10
非常推薦！
Pros:

房間超大、超舒服、設備新穎

Cons:

無

2026-01-25 • via Nuitee
A
Aziemah • couple • my
10
2026-01-19 • via Nuitee
V
Víctor • extended_group • es
9
2026-01-19 • via Nuitee