Hôtel Monroe - Downtown Montreal

Hotels
•
Sonder
9.4 (3252 reviews)
1470 Rue Mackay , Montréal , ca

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Cons:
Cleanliness issues
Noise from the street

Categories

Cleanliness
8.15
Mixed sentiment from reviews, with reports of dirty rooms and unpleasant conditions in some instances.
Service
9.61
Some negative feedback on customer service, but overall guests felt the staff were courteous and accommodating.
Location
10
Many reviews highlighted the great location close to restaurants, museums, and transport.
Room Quality
9.6
Most reviews praised room quality, mentioning comfort and good furnishings.
Amenities
9.13
General satisfaction with amenities, though some noted issues with the heating system.
Value for Money
9.59
Overall strong sentiment regarding fair prices for quality.
Food and Beverage
9.14
No specific feedback provided, but general expectations for this hotel tier.
Overall Experience
10
Overall positive feedback, with many guests expressing satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 20:06

Property Description

Luxurious Accommodation in the Heart of Montréal

Modern Amenities: Enjoy free WiFi and a fully equipped kitchen in each unit, complete with a dishwasher, oven, and microwave.

Comfortable Living: Relax in air-conditioned rooms with a flat-screen TV, private bathroom, and cozy bed with premium bed linen.

Convenient Location: Explore Montréal with ease as popular attractions like Montreal Museum of Fine Arts and Bell Centre are just a short distance away.

Experience the best of Montréal at Sonder Maisonneuve. Book now for an unforgettable stay!

Important information:

The pool and hot tub open from May to September and from 8 to19Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Swimming pool: Closed from Thu, Oct 15, 2026 until Thu, May 20, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.4
Based on 3252 reviews
Cleanliness: 8.15
Service: 9.61
Location: 10
Room Quality: 9.6
Amenities: 9.13
Value for Money: 9.59
Food and Beverage: 9.14
Overall Experience: 10
C
Carolanne • family_with_children • ca
10
Merveilleux, dans un secteur extraordinaire!
Pros:

La terrasse sur le toit

Cons:

Il fait froid dans le salon, couverte de plus!

2026-06-27 • via Nuitee
K
Krešimir • family_with_children • hr
10
Pros:

Very nice apartment and great location

2026-06-27 • via Nuitee
B
Bishoy • solo_traveller • ca
1
A Regrettabke unsafe and Hazardous Lodging Experience
Pros:

Absolutely Nothing! A regrettable lodging experience!

Cons:

Everything was substandard less than mediocre - dangerous disrespectful and condescending staff - health hazardous

2026-06-27 • via Nuitee
A
Anne-Sophie • solo_traveller • us
7
2026-06-27 • via Nuitee
S
Soraya • family_with_children • ma
1
2026-06-27 • via Nuitee
B
Bishoy • solo_traveller • ca
1
2026-06-27 • via Nuitee
D
Declan • extended_group • ie
8
Enjoyable overall.
Pros:

Clean, spacious and well located.

Cons:

The air conditioning in the room was ineffective particularly at night!

2026-06-27 • via Nuitee
N
Nicolas • solo_traveller • gr
9
2026-06-27 • via Nuitee
E
Enkelejda • family_with_children • us
10
2026-06-26 • via Nuitee
M
Michael • solo_traveller • au
7
Pros:

Size and washing facilities

Cons:

Aircon spasmodic. Safe? Couldn't find one. One blind not working well

2026-06-26 • via Nuitee
M
Michael • solo_traveller • au
8
Pros:

Very private and quiet

Cons:

Size of bedroom. No safe or we couldn't find it.. Entry staff pleasant but it felt like student accommodation rather than an in city hotel.

2026-06-26 • via Nuitee
E
Emmanuel • couple • be
8
Only stayed a couple hours during a layover in Montreal and served its purpose
Pros:

Reception open 24/7 which in our case was extremely useful. Central location in Downtown.

Cons:

The bed was a murphy bed - not the most comfortable - and once opened it is difficult to walk around the room. A bit noisy - we could hear the other guests. Note that this more an apart'hotel (little independent studios) rather than a proper hotel with services.

2026-06-26 • via Nuitee
B
Bilal • couple • ca
10
2026-06-26 • via Nuitee
M
Marta • extended_group • pl
10
2026-06-26 • via Nuitee
S
Sabrina • couple • ca
7
Pros:

Le look

Cons:

odeur de chien dans la chambre

2026-06-26 • via Nuitee
L
leila • family_with_children • ae
8
it’s Good to stay for long time If some upgrade done by Monroe team
Pros:

Location was amazing
in the heart of downtown

Cons:

we were in superior 2 bed room apartment level 7, the apartment is nice and good space , however the beds were very small for 2 people , the one in master room was not even queen bed!
the appliances were great for kitchen and laundry.
cleaning is request based and they were amazing on that they filled all the needed
the issue i can tell is that the furniture was Old!
the pool and gym was good!
we were there in June time and it was high season due to weather so price wasn’t that much attractive!
and about staff, the Guy who checked us in was so friendly and he let us in sooner than check in time as we told him we came from dubai and 13 hours flight! the rest of the team were some youth that mainly busy with their own tasks.

2026-06-26 • via Nuitee
P
Penelope • solo_traveller • ca
5
Not sure I would book again :(
Pros:

I loved the size of the unit and the huge windows. The staff were also very friendly and helpful. The bathroom is big and the towels were nice. I also liked the kitchen and living room sizes. Having a full balcony was also a treat.

Cons:

1. When I walked into the unit, there was a loud noise coming from the freezer. This was unsettling and unfortunately even after someone came up to look at it, it still keep me awake.
2. There were no lightbulbs in the lamps on the desks, which would have been good for me as I was working.
3. There was coffee but no coffee maker! I had to ask for one but after day 1 I didn't have anything.
4. The hand soap and body wash were both empty in the bathroom so I also had to ask for that to be replaced.
5. There were no extra blankets provided, this would be nice to stay warm on the couch while watching tv.
6. I don't think the cleaners did a thorough job as there were hairs all over the bathroom sink and shower!

2026-06-26 • via Nuitee
W
Wallace • couple • ch
6
2026-06-26 • via Nuitee
D
Dominique • family_with_children • ca
9
2026-06-26 • via Nuitee
M
Marianne • solo_traveller • ca
10
2026-06-26 • via Nuitee