The Tiger Inn

Hotels
9 (20 reviews)
74 Pontmorlais W, High Street , Merthyr Tydfil , gb

Children allowed

Facilities

Non-smoking rooms
Restaurant
Terrace
Luggage storage
Express check-in/check-out
Ironing service
Non-smoking throughout
Shared lounge/TV area
Concierge service
Kid meals
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Comfortable beds
Cons:
Limited amenities
Mixed service quality
Value for money concerns

Categories

Cleanliness
7.1
Guests generally praised the cleanliness, but there were some comments about specific areas needing more attention.
Service
7.9
The majority of guests appreciated the service provided by the staff, although there were a few instances of disappointment.
Location
8.3
The hotel's location was considered excellent by most guests, with easy access to key attractions.
Room Quality
7.6
Rooms were generally comfortable and well-maintained, but some guests encountered issues with noise and amenities.
Amenities
7.2
Some guests appreciated the amenities like Welsh cakes, while others found the lack of certain items disappointing.
Value for Money
6.4
Feedback on value for money was mixed, with some guests feeling the rates were fair, while others perceived it as poor value.
Food and Beverage
6.8
Guests had varied opinions on the quality of food and beverage offerings, with some praising the Welsh cakes and breakfast, and others criticizing the lack of options and cleanliness.
Overall Experience
7.4
While most guests had a positive experience and appreciated the friendliness of the staff, there were instances of disappointment related to various aspects of the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-30 15:07

Property Description

Charming Accommodation in Merthyr Tydfil

Garden Oasis: The Tiger Inn boasts a serene garden, perfect for relaxation after a day of exploring.

Exciting Activities: Guests can partake in various activities like hiking, fishing, and canoeing, making their stay truly memorable.

Convenient Amenities: With a 24-hour front desk, concierge service, and luggage storage, guests' needs are always met seamlessly.

Book your stay at The Tiger Inn for a delightful blend of comfort and adventure in Merthyr Tydfil.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 20 reviews
Cleanliness: 7.1
Service: 7.9
Location: 8.3
Room Quality: 7.6
Amenities: 7.2
Value for Money: 6.4
Food and Beverage: 6.8
Overall Experience: 7.4
N
nooshim2021 Friends getaway gb
10
Wonderful hotel
Pros:

I had a wonderful stay at the tiger inn the staff are very welcoming and friendly. The interior is very quirky and beautiful. The pillows were very good quality and the room spotless. The breakfast was very good quality ingredients and it’s very dog friendly highly recommended and the location is excellent

2025-06-24 via Tripadvisor
Q
Q2983ERkarenj Couples
2
So sad to say
Pros:

In here at this moment came in for drinks had to move seats as there was a smell of urine asked for sauvion blanc not available so had another pino grigio was available I like a little ice in my drink but not available not bad for £ 8.05 a glass I don't think . Shocking people of Merthyr deserve better

2025-03-22 via Tripadvisor
K
karenbA5336VY Business
10
A Hidden Gem in the Heart of Merthyr Tydfil
Pros:

🌟🌟 A Hidden Gem in Merthyr Tydfil🌟🌟

I recently attended a networking event at the Tiger Inn, and I was thoroughly impressed! The venue combines classic Victorian charm with modern comfort, making it a fantastic spot for both casual gatherings and formal events.

The staff were incredibly welcoming and accommodating, ensuring everything ran smoothly for our group. The Tiger Lounge stood out with its cosy atmosphere and a great selection of locally sourced food, specialty teas, and excellent coffee. It’s clear that a lot of care goes into the service and quality here.

The location is ideal, situated right at the top of Merthyr High Street, and there’s a lovely sense of community. The inn also offers versatile spaces like the Palm Room, perfect for private functions or special occasions.

I’d highly recommend the Tiger Inn to anyone looking for a warm, friendly venue in Merthyr Tydfil. Whether you're stopping by for a coffee, a meal, or planning an event, it’s a wonderful choice. I’ll definitely be visiting again soon!

2024-12-09 via Tripadvisor
J
Jsw284 Couples gb
6
Comfortable stay with dog
Pros:

This was a comfortable stay in the centre of Merthyr which was handy for our purposes. They were very accommodating friendly and allowed us to take our dog, which was great.

There are just a few points to highlight that were not very obvious to us when booking, so just to share for others. There are two sets of step steps, so it maybe a challenge for those with mobility issues. On Tripadvisor it says free breakfast- but breakfast is NOT included in your room price but an additional extra, breakfast was very good, but had I have known this was on top of the room price I may have booked elsewhere. The website says checkout is 11:00, but we were told it was 10:00, so maybe worth checking.

2024-09-29 via Tripadvisor
S
Sundiegogal Family
4
Not Accessible! Eh stay because of that.
Pros:

NOT ACCESSIBLE! We booked this hotel less than 24 hours before our stay due to some unexpected changes to our itinerary. We had two disabled people in our party and they were forced to climb two flights of stairs to get to the rooms, which were all on the third floor. Would only give refund if cancelled 48 hrs despite booking last minute. A bit unacceptable given the disability issue and the failure to disclose that on the web site.

Shower nice, bed was ok. No AC during a warm spell and only 1 room had a fan. The staff were amazing and the Flora Dora cocktail was soooo good!

2024-08-21 via Tripadvisor
A
angiekhorne Family gb
10
Fabulous!
Pros:

We popped in for a late breakfast, wow, what a gem of a place! The kids had the pancakes and we had salmon, scrambled eggs and fresh sourdough. The food was delicious and the staff were absolutely wonderful; warm, polite and friendly. They welcome dogs too which is an added bonus. Definitely recommend!

2024-06-01 via Tripadvisor
9
965emmien Family
10
tiger inn hotel
Pros:

I recently stayed at the hotel It was very busy but the lady in lounge was very welcoming. I think her name was Sarah or Sara. Even though she was rushed off her feet she still was so accommodating and full of smiles. We waited about 6-7 minutes for our 2nd round of drinks but she gave us some tasty welsh cakes as an apology. What an absolute credit to your beautiful hotel xx

2023-12-31 via Tripadvisor
M
maiseysnanna Family
10
What a hidden gem we will return soon
Pros:

What a little gem of a place. Both us & our 2 dogs were so well looked after. The dogs had treats & beds to sleep on. The welcome we received was wonderful. Sarah, Kiera, Phil the night porter & Shanaya are amazing staff. The hotel is beautifully decorated & is so quirky. Our family met us there for brunch today to exchange Christmas presents & everyone cleared their plates the food was so tasty & beautifully presented. We will definitely return. Thank you so much.

2023-12-23 via Tripadvisor
G
GlobeTrotting274083 Friends getaway
10
Such a lovely friendly place
Pros:

I visit the Tiger Inn regularly - sometimes for lunch and also in the evening for drinks. The staff are really lovely and friendly, especially Kiera and Sarah. The food is always tasty - lunchtime you can choose from the menu or from the specials board and there are always gorgeous homemade cakes and Welsh Cakes. There is a good choice of drinks and the place is decorated beautifully - if the weather is nice enough then I really recommend sitting out in the delightful garden.

2023-09-01 via Tripadvisor
L
L2640SCjennyr Family
10
Perfect family stop
Pros:

This was an absolute gem, the night before heading to Bike Park Wales. 2 families stayed all the staff incredibly welcoming and for our stay. They all went about and beyond. A real rarity in this day and age.
Delicious breakfast would definitely stay here again if going to Bike Park Wales. Would highly recommend.

2023-08-20 via Tripadvisor
J
JCTravelling2019 Family
10
Delicious food & drinks!
Pros:

Great place to catch up over a leisurely Brunch &/Coffee & cake. I enjoyed Smoked Salmon with Scrambled Eggs and a glass of Gwynt Y Ddraig Black Dragon cider 😋followed by a Latte & Cupcake 😋
Lovely atmosphere & Sarah looked after us very well.
Will definitely be back!

2023-08-12 via Tripadvisor
9
913philc Couples
10
Our second stay
Pros:

Our second stay here and again it impressed A friendly welcome awaits you here The inn is well situated on Merthyr High street with parking close by and various pubs and eateries a short walk away The rooms are small and basic but spotless with clean white linen There’s a kettle with a good selection of tea and coffee to choose from .

2023-07-25 via Tripadvisor
3
373billyw Couples
10
A great hotel
Pros:

What a friendly hotel
Everyone was very nice; both guests & members of staff
We’ll definitely visit again
The food & drink wee very nice
It was Thai night when we were there
The he beer was very nice indeed
Great reception for my dogs from the visitors to the hotel

2023-05-27 via Tripadvisor
S
Stevie_Stokes Solo travel
10
Lovely Coffee, Tasty Food & Great value!
Pros:

Popped in on a sunny Wednesday morning. Was politely welcomed and chose a lovely table by the window. The coffee was perfect and not too hot like some establishments.
Ordered the toasted bagel and it was fantastic value for money! Well worth a visit for a breakfast or lunchtime sit-down. Thank you guys! Lovely renovation, modern twist without removing original features!

2023-05-24 via Tripadvisor
R
Roving01908413084 NONE ca
8
Good place to stop after a long drive through the Brecon Beacons!
Pros:

We booked one night after driving from St Davids through the Brecon Beacons park.
Limited parking is available nearby (1 min. walk); there's a fee during the day, but free at night.
The room was clean and comfortable. One window was rattling a bit due to the wind (folded paper jammed on one side took care of it!).
Breakfast is served in the dining room on the ground floor (rooms are upstairs). Nothing fancy, but it tasted good.

2023-03-04 via Tripadvisor
W
W5950JIlisaj Friends getaway
10
Bottomless brunch
Pros:

Would recommend this place to anyone 100%.
We had an Ab Fab afternoon!
Fab food, choice (food & drinks!) & great service! I’ll be back for sure! Defo give it a try, you won’t be disappointed I guarantee!

2022-12-10 via Tripadvisor
C
Companion02848633592 Couples ie
10
This was a great warm place to stay quirky, of old and new and a Welsh transitional welcome and very central
Pros:

Great place to stay and great hospitality rooms clean and fresh and very welcoming very central we loved our stay here and will be staying there again thank you very much we enjoyed our stay .. very friendly staff and very helpful while we where there

2022-11-27 via Tripadvisor
3
357filkaa Business
2
Undeserved charge
Pros:

Unfortunately will have to leave bad review. The owner left me with hefty repair bill. No message, no email, no phone call, only when I was dealing with my receipts, three weeks later, I realised that we cut through live electrical wire to remove fan cable and cracked overhead light!!! A phone call later, in which she explained that is our fault and her handy man nearly got killed to repair it( but we didn't, while supposedly cutting it, she sent after pictures, no dates on them and not before.
Anyway, if you feel like paying £100+ for bunk beds and some repair for the lady, go ahead

2022-11-27 via Tripadvisor
A
adrians60 Family
10
Lovely welcome!
Pros:

Visited for a family meal to celebrate our daughter's birthday. The bar and restaurant are decorated beautifully and staff were very friendly and welcoming. Food was amazing and good sized portions, which were clearly freshly prepared with good quality ingredients. Two people in our party have complex dietary requirements with several allergies and this was very well catered for. My wife is disabled and she was very impressed with the standard of the accessible toilet.
Would highly recommend!

2022-10-02 via Tripadvisor
3
345lucilles Business
10
Friendly Inn, Comfortable Stay
Pros:

Really enjoyed my stay for a work trip. Staff extremely friendly and attentive. Room was faultless - expertly cleaned and comfortable bedding. I had a great night's sleep and breakfast was delicious! Good value for money.

2022-09-21 via Tripadvisor