Palmetto Hotel

Hotels
8 (467 reviews)
Av. Juan Pablo Duarte, Esq. C/ Puerto Rico, La Esmeralda Frente a Unión Médica , Santiago de los Caballeros , do
+1 809-241-4821

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good location with parking
Cons:
Cleanliness issues in some rooms
Limited breakfast options

Categories

Cleanliness
7.39
Mixed feedback on cleanliness; improved in some rooms but still some cleanliness issues noted.
Service
9.36
The staff were friendly, helpful, and attentive, contributing positively to the experience.
Location
8.4
Convenient location but noisy due to street traffic.
Room Quality
7.85
Rooms were described as simple and in need of upgrades, but some improvements noted in certain rooms.
Amenities
7.38
Basic amenities available but significant limitations in breakfast options and room facilities.
Value for Money
8.34
Reasonable pricing for the location and service offered but amenities are basic.
Food and Beverage
6.89
Breakfast options were limited and not satisfactory; area for improvement.
Overall Experience
8.36
Overall stay was satisfactory with a mix of positive and negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:40

Property Description

Luxurious Accommodation
Palmetto Hotel in Santiago de los Caballeros offers non-smoking rooms with free WiFi and room service. The elegant terrace provides a relaxing spot to unwind after a day of exploring the city's attractions.

Convenient Location
Within a short distance from iconic landmarks like Monumento a los Heroes de la Restauracion and Santiago Apostol Cathedral, the hotel's central location makes it ideal for both leisure and business travelers. The 24-hour front desk and concierge services ensure a seamless stay.

Traveler-Friendly Amenities
Guests can enjoy a delicious meal at the on-site restaurant or opt for a paid airport shuttle service for convenience. With Cibao Stadium and La Aurora Cigar Factory nearby, Palmetto Hotel caters to every traveler's needs.

Ready to experience comfort and convenience at Palmetto Hotel? Book your stay now!

Important information:

PayPal is accepted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: STI

Location

Guest Reviews

8
Based on 467 reviews
Cleanliness: 7.39
Service: 9.36
Location: 8.4
Room Quality: 7.85
Amenities: 7.38
Value for Money: 8.34
Food and Beverage: 6.89
Overall Experience: 8.36
G
Gomez • solo_traveller • fr
8
Dans l'ensemble bien
Pros:

Bien

Cons:

La propreté du lit très sale au niveau du cadre de lit poussière des aliments entre le cadre et le matelas

2026-09-11 • via Nuitee
R
Rafael • solo_traveller • pe
10
Tranquilidad
Pros:

La verdad todo muy amables excelente atención super recomnedado

Cons:

La verdad me gustó todo no hay quejas

2026-09-10 • via Nuitee
E
Enma Yolanda • solo_traveller • gt
10
Todo muy bien
Pros:

Excelente

2026-09-08 • via Nuitee
R
Reyes • solo_traveller • do
8
2026-09-07 • via Nuitee
D
Doramart • solo_traveller • do
7
Pros:

Está cerca dek centro de la ciudad con un taxi o transporte público tu resuelves si vas con una meta ya sea de trabajo o vas al médico...

2026-09-03 • via Nuitee
N
Nielky • couple • do
9
Buena ubicación y limpieza
Pros:

La ubicación, la limpieza

Cons:

Solamente. Agregar al desayuno. Algo de frutas. Aunque sea algo sencillo

2026-08-31 • via Nuitee
H
herlyn • family_with_children • pt
9
2026-08-29 • via Nuitee
S
Suriel • solo_traveller • do
3
2026-08-28 • via Nuitee
O
Obdulia • couple • us
6
2026-08-27 • via Nuitee
M
Maurizio • solo_traveller • ve
8
2026-08-24 • via Nuitee
J
Jose manzano(Tenerife) • solo_traveller • es
1
Pros:

Cama comoda

Cons:

Trato del personal de recepción del domingo 16 agosto en la mañana sin agua caliente ni el domingo ni lunes de madrugada sin poder ducharme TV sin funcionar internet pésimo servicio pésimo no es recomendable en ningún sentido secle comunico al recepcionista tanto de la tarde como de la noche lo del agua caliente sin dar solución alguna precio elevado para dar un servicio tan pobre no lo recomiendo para nada

2026-08-18 • via Nuitee
S
Stan • solo_traveller • us
8
2026-08-15 • via Nuitee
N
Nelida mery • solo_traveller • cl
10
Excelente la atencion
Pros:

muy buena atención

2026-08-14 • via Nuitee
S
Sonia • couple • us
10
2026-08-14 • via Nuitee
J
Jephthe • solo_traveller • ca
4
2026-08-11 • via Nuitee
O
ordoñez mogollon • couple • co
10
La atención fue excelente
Pros:

Súper cómodo Y limpio

2026-08-11 • via Nuitee
C
Christian • family_with_children • ec
6
No volvería
Pros:

Ubicación, aire acondicionado

Cons:

No hay ascensor, El personal no soluciona pronto lo que pides , hay 3 garages, sino tuviste la suerte de ganar uno: que pena!!. No hicieron la limpieza de la habitación, y nos dieron sábanas sucias cuando pedimos unas nuevas y se demoraron bastante

2026-08-09 • via Nuitee
V
vasquez martinez • solo_traveller • ca
10
2026-08-07 • via Nuitee
R
ROSSELYN • family_with_children • pr
7
Pros:

Ubicación. El desayuno estaba bien. El personal super amable.

Cons:

No tuve agua caliente, la banera no funcionaba bien. No había teléfono ni microondas en la habitación

2026-08-06 • via Nuitee
V
Ventura. • solo_traveller • do
10
Agradable
Pros:

La persona de recepción muy amable

2026-08-06 • via Nuitee