Palmetto Hotel

Hotels
8 (397 reviews)
Av. Juan Pablo Duarte, Esq. C/ Puerto Rico, La Esmeralda Frente a Unión Médica , Santo Domingo , do

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Fax/photocopying
Tour desk
Packed lunches
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good location with parking
Cons:
Cleanliness issues in some rooms
Limited breakfast options

Categories

Cleanliness
7.39
Mixed feedback on cleanliness; improved in some rooms but still some cleanliness issues noted.
Service
9.36
The staff were friendly, helpful, and attentive, contributing positively to the experience.
Location
8.4
Convenient location but noisy due to street traffic.
Room Quality
7.85
Rooms were described as simple and in need of upgrades, but some improvements noted in certain rooms.
Amenities
7.38
Basic amenities available but significant limitations in breakfast options and room facilities.
Value for Money
8.34
Reasonable pricing for the location and service offered but amenities are basic.
Food and Beverage
6.89
Breakfast options were limited and not satisfactory; area for improvement.
Overall Experience
8.36
Overall stay was satisfactory with a mix of positive and negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:40

Property Description

Luxurious Accommodation
Palmetto Hotel in Santiago de los Caballeros offers non-smoking rooms with free WiFi and room service. The elegant terrace provides a relaxing spot to unwind after a day of exploring the city's attractions.

Convenient Location
Within a short distance from iconic landmarks like Monumento a los Heroes de la Restauracion and Santiago Apostol Cathedral, the hotel's central location makes it ideal for both leisure and business travelers. The 24-hour front desk and concierge services ensure a seamless stay.

Traveler-Friendly Amenities
Guests can enjoy a delicious meal at the on-site restaurant or opt for a paid airport shuttle service for convenience. With Cibao Stadium and La Aurora Cigar Factory nearby, Palmetto Hotel caters to every traveler's needs.

Ready to experience comfort and convenience at Palmetto Hotel? Book your stay now!

Important information:

PayPal is accepted.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: STI

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 397 reviews
Cleanliness: 7.39
Service: 9.36
Location: 8.4
Room Quality: 7.85
Amenities: 7.38
Value for Money: 8.34
Food and Beverage: 6.89
Overall Experience: 8.36
I
Isenia • solo_traveller • nl
8
Pros:

I did like everything. Rooms very clean

Cons:

I approached the front desk and asked the gentleman if the hotel was currently undergoing construction. He confirmed that it was. I kindly suggested that, in the future, it would be helpful to inform guests in advance if construction or renovation work is taking place nearby.
During my stay, I was sleeping when the construction noise began, which was quite disruptive. Informing guests ahead of time would help avoid this kind of inconvenience and allow them to prepare accordingly.

2026-03-13 • via Nuitee
I
Ivana • solo_traveller • pa
10
Excepcional
Pros:

La calidad de los materiales, los detalles decorativos hacen que sea muy agradable entrar a la habitacion, ademas de todas las comodidades disponibles dentro (frigo, microondas, etc,)
El desayuno a la carta es genial, te permite elegir lo que se ajusta a tu medida.

Cons:

NA

2026-03-12 • via Nuitee
A
Almanza melo • solo_traveller • co
9
Excelente
Pros:

Las personas muy amables y muy buena ubicación

Cons:

Todo me gusto

2026-03-11 • via Nuitee
M
Marie • solo_traveller • us
10
2026-03-06 • via Nuitee
M
Mayerli • solo_traveller • co
10
Pros:

El desayuno delicioso, atención muy buena súper cómodo, muy central para ir a cualquier lugar.

2026-03-05 • via Nuitee
S
Saunlai • extended_group • do
10
2026-03-05 • via Nuitee
F
Fernández • solo_traveller • uy
10
Mi estadía en PALMETTO HOTEL
Pros:

Excelente atención, bien ubicado, muy limpio, seguramente volveré, totalmente recomendable 👍

2026-03-05 • via Nuitee
M
Martin H • solo_traveller • gb
10
Pros:

Great location, right across the road from the hospital I needed to be visiting (clinical union medica del norte). Close to malls, restuarants, supermarkets etc. Excellent price per night. Everythingis very simple and its just for sleeping, simple breakfast included, but it aerves its purpose very well if you just need a stay over,

2026-03-04 • via Nuitee
R
raydelriquelme • family_with_children • do
8
2026-02-28 • via Nuitee
R
Rojas • solo_traveller • es
9
2026-02-12 • via Nuitee
M
Mirla • solo_traveller • ec
6
2026-02-10 • via Nuitee
G
George • family_with_children • tc
5
2026-02-09 • via Nuitee
S
Steven • solo_traveller • tc
7
Pretty good for the price. Just fix up the bathroom and add a safe.
Pros:

Room was reasonably fitted out generally. Staff were nice at check-in and check-out. Wifi worked ok.

Cons:

The bathroom was a bit poor. The shower didn't work properly or stay in it's holder at the right angle so it either hot or cold and sometimes soaked the bathroom when it moved.
There was no safe for my laptop and valuables.
The breakfast was a bit limited but ok.

2026-02-08 • via Nuitee
A
Alejandrina • couple • do
10
Excelente
Pros:

Todo impecable

2026-02-08 • via Nuitee
C
Concepción • solo_traveller • do
7
Pros:

Desayuno

Cons:

La limpieza

2026-01-26 • via Nuitee
G
georgio • couple • tc
10
2026-01-20 • via Nuitee
S
Silvana • extended_group • pe
9
2026-01-20 • via Nuitee
E
Emilianny • couple • do
10
2026-01-19 • via Nuitee
L
Luz Rosmira • solo_traveller • es
4
El desayuno nada de escoger
Pros:

Que queda cerca del centro comercial

Cons:

Demasiado ruido, me toco una obra al lado de mi habitación, mucho polvo

2026-01-19 • via Nuitee
M
Mora • solo_traveller • pe
9
Muy buena
Pros:

Muy rico el desayuno

Cons:

El olor a humedad de los pasillos pero no llegaba a la habitación

2026-01-17 • via Nuitee