Facilities

Full-service spa
Fitness facilities
Free WiFi
24-hour front desk
Wheelchair accessible
Elevator
Fitness facilities
Safe-deposit box at front desk
Full-service spa
Smoke-free property
See all facilities

Review Highlights

Cons:
Poor cleanliness
Bad service
Room quality issues
Unjustified pricing

Categories

Cleanliness
2.3
Guests expressed severe dissatisfaction with the cleanliness of the rooms and facilities.
Service
3.5
Service was heavily criticized for poor communication, cancellation policies, and lack of attention to guest needs.
Location
5
No specific comments provided about the hotel's location.
Room Quality
1.7
Rooms were described as deplorable with multiple issues including leaks, mold, malfunctioning air conditioning, and stained bedding.
Amenities
4
No specific comments provided about the hotel's amenities.
Value for Money
3.5
Guests felt that the price did not justify the poor quality and service they experienced.
Food and Beverage
5
No specific comments provided about the food and beverage offerings.
Overall Experience
2.5
Guests had a disastrous stay and strongly advised against choosing this hotel due to multiple issues and lack of maintenance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-02 07:12

Property Description

Full-Service Spa for Ultimate Relaxation

Indulge in a rejuvenating experience at the full-service spa. Unwind at the 2 indoor swimming pools or maintain your fitness routine at the well-equipped fitness center.

Convenience at Your Fingertips

With a 24-hour front desk, safe deposit box, and free onsite self-parking, we prioritize your convenience. The elevator ensures easy access to all hotel facilities.

Modern Comforts and Connectivity

Stay connected with complimentary wireless internet and enjoy entertainment on LCD televisions with cable programming. Take a refreshing shower under rainfall showerheads in modern bathrooms.

Plan your stay at VS Hotel in Quezon City (Diliman) and experience luxury within reach.

Important information:

  • Cashless payment methods are available for all transactions.
  • At check-in, guests must provide a record of full COVID-19 vaccination.
  • The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 30 days prior to check-in.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Guest accommodation is sealed after cleaning

  • Covid

    Minimum age for proof of COVID-19 vaccination requirement: 18

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

4
Based on 5 reviews
Cleanliness: 2.3
Service: 3.5
Location: 5
Room Quality: 1.7
Amenities: 4
Value for Money: 3.5
Food and Beverage: 5
Overall Experience: 2.5
E
Emiel • partner
6
Pros:

The shared elevator with sports center is a nightmare

2025-05-30 • via Nuitee
M
miles
2
Pros:

add that i cancelled the week booking on arrival and made to pay one night

**Disastrous Stay at [Hotel Name]**

My recent stay at [Hotel Name] was an unmitigated disaster. Upon arrival, I discovered that the booking system had recorded the wrong number of nights, causing confusion. I immediately cancelled my week-long booking, only to be informed that I would be charged for one night due to their cancellation policy.

The room itself was in a deplorable state. Water was leaking from the toilet, creating a perpetual puddle on the floor. The glass surround in the bathroom was haphazardly sealed with tape, which was both unsightly and unhygienic. The drains were uncovered, revealing extensive mold growth that made the air thick with dampness.

The air conditioner was non-functional, leaving the room sweltering throughout my brief stay. The bed was stained with unidentifiable marks on both the mattress and sheets, making it uncomfortable to even sit on. Overall, the experience was a nightmare, and I would strongly advise against staying here. The hotel's lack of maintenance and attention to detail is appalling, and it desperately needs a thorough renovation.

Citations:
[1] Cancellation of a multi night reservation : r/hotels - Reddit https://www.reddit.com/r/hotels/comments/177viya/cancellation_of_a_multi_night_reservation/
[2] Hotel cancellation charges I'm confused - SAP Concur Community https://community.concur.com/t5/Concur-Travel-Forum/Hotel-cancellation-charges-I-m-confus

2025-04-04 • via Nuitee
M
Marshall
2
Pros:

Pool spa is under construction. There are insects, bugs, mosquitoes and roaches. Staff is excellent, vwry hospitable and helpful. Elevators are extremely slow, more often than not only one is functioning. Internet is unreliable it is down two out of three days stay.

2023-10-14 • via Nuitee
Z
Zubair
2
Very poor condition
Pros:

Not good
Going through renovation
I had two rooms booked
Worst experience
Would love a refund please

2022-07-23 • via Nuitee
G
Garrett
4
Pros:

The property is still being constructed and some of the facilities are not accessible. Notably, there is no breakfast available and the only restaurant only opens at 9am and has limited hours. I was told to go to 7-11 for breakfast when I arrived at 6am from my flight. Construction is loud. I'd give a walking score that would be medium to low.

2022-04-29 • via Nuitee