InTown Suites Extended Stay El Paso TX

Hotels
5.5 (79 reviews)
7984 Gateway Boulevard East , El Paso , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Lift / Elevator
Laundry
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good rates
Cons:
Poor cleanliness
Bad service
Room issues

Categories

Cleanliness
2.96
Very negative sentiment; mentions several cleanliness issues and room odor.
Service
3.93
Negative sentiment regarding customer service.
Location
7.97
Conveniently located area based on one review.
Room Quality
2.92
Negative experiences reported including poor conditions and bugs.
Amenities
5.95
Average sentiment; limited mentions overall.
Value for Money
7.91
Positive mentions regarding rates.
Food and Beverage
6.46
No specific mentions; rated as standard quality for this hotel tier.
Overall Experience
5.93
Majority of reviews indicate a poor overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:32

Property Description

Convenient Location
Located just a short distance from popular attractions such as Chamizal Park and El Paso Museum of Art, InTown Suites Extended Stay El Paso TX offers easy access to the best of El Paso.

Homely Amenities
Select rooms are equipped with a kitchen featuring essential appliances like a fridge, oven, and microwave, providing guests with the convenience and comfort of home during their stay.

Nearby Points of Interest
Explore nearby landmarks including La Rodadora and Hueco Tanks State Historic Site, ensuring a memorable stay filled with adventure and discovery.

Experience comfort and convenience at InTown Suites Extended Stay El Paso TX. Book your stay now for a delightful experience in El Paso!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ELP

Location

Guest Reviews

5.5
Based on 79 reviews
Cleanliness: 2.96
Service: 3.93
Location: 7.97
Room Quality: 2.92
Amenities: 5.95
Value for Money: 7.91
Food and Beverage: 6.46
Overall Experience: 5.93
Y
Yearby • solo_traveller • us
10
Pros:

Everything

2026-08-10 • via Nuitee
J
Jose • solo_traveller • us
1
All vertical
Pros:

Got 1 toilet paper all week and some of my new clothes just buy on payday went missing ok

Cons:

Better staff with
some kind of. Heart

2026-08-08 • via Nuitee
P
Patricia • solo_traveller • us
8
2026-08-06 • via Nuitee
R
Rayfield • solo_traveller • us
8
2026-07-19 • via Nuitee
Y
Yearby • solo_traveller • us
10
Pros:

Nice clean piece and quiet

2026-07-10 • via Nuitee
J
Jehiel • couple • us
7
2026-07-06 • via Nuitee
J
Jaime • couple • us
2
Find other accommodations
Pros:

The price and location

Cons:

The staff at the front desk were rude and the room smelled like car piss

2026-06-29 • via Nuitee
D
davis • couple • us
1
2026-06-05 • via Nuitee
C
Charles • solo_traveller • us
5
Disappointed
Pros:

Plenty of parking

Cons:

The people who lived there

2026-05-28 • via Nuitee
J
John • solo_traveller • us
1
2026-05-15 • via Nuitee
S
Sylvia • family_with_children • us
1
They showed me one room with one bed but l was reserved room with two beds and the lady from the front office said me sh
Pros:

When they show a room was terrible was dirty and smell bad the shower has mold

Cons:

Nothing

2026-05-08 • via Nuitee
T
Thomas • solo_traveller • us
1
Pros:

Wouldn’t know never stayed was told they didn’t have a room with the confirmation number given to them! Couldn’t get anyone on the phone customer service for them was horrible and rude…

Cons:

Everything

2026-04-30 • via Nuitee
A
Andrea • solo_traveller • us
7
2026-04-30 • via Nuitee
J
Jazmin • solo_traveller • ca
10
2026-04-26 • via Nuitee
J
Joanna • solo_traveller • mx
1
Malísima
Pros:

La ubicación

Cons:

Lo sucio no hacían limpieza y había cucarachas

2026-04-23 • via Nuitee
S
Steven • couple • us
7
2026-03-28 • via Nuitee
J
Julia • extended_group • us
5
Pros:

The beds and the amount of time you can stay

Cons:

Their website isnt honest about being pet friendly

2026-03-24 • via Nuitee
G
Guillen • couple • us
1
2026-03-09 • via Nuitee
B
Braylen • solo_traveller • us
1
2026-02-13 • via Nuitee
K
Kimberly • solo_traveller • us
1
Never again
Pros:

Terrible news they were not even available to check in or even talk to I spoke with a staff member who relayed the message that a guest was here checking in they said oh well couldn’t help me out even though it was within hours and I had a reservation

Cons:

Bad

2026-02-11 • via Nuitee