Pets allowed

Facilities

Free bicycles on site
Comprehensive recycling policy
Guest education on local ecosystems and culture
Free WiFi
24-hour front desk
Garden
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Clean rooms
Good sized rooms

Categories

Cleanliness
8.66
Rooms are noted to be clean and good sized.
Service
9.13
Standard quality for this hotel tier.
Location
9.17
Standard quality for this hotel tier.
Room Quality
8.62
Rooms are noted to be good sized and clean.
Amenities
8.65
Standard quality for this hotel tier.
Value for Money
8.61
Standard quality for this hotel tier.
Food and Beverage
8.66
Standard quality for this hotel tier.
Overall Experience
8.93
Overall experience reflects the review score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:15

Property Description

Luxurious Accommodations
Make yourself at home in one of the 580 air-conditioned rooms featuring LCD televisions, private balconies, and designer toiletries. Enjoy cable programming and stay connected with complimentary wireless internet access.

Recreational Facilities
The hotel boasts an outdoor pool, an indoor pool, and a 24-hour fitness center. Unwind with a drink at the bar/lounge or dine at Soul Bowl Restaurant. Room service and buffet breakfasts are also available.

Convenient Amenities
Featured amenities include a 24-hour business center, concierge services, and gift shops/newsstands. With 1808 square feet of event space, this hotel is perfect for both leisure and business travelers.

Plan your next getaway in Ha Long at Citadines Marina Halong and indulge in luxury and convenience. Book your stay now!

Important information:

  • Pool access available from 6:00 AM to 9:00 PM.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pet max weight (per pet) in kg is 10

  • Pets

    Pets cannot be left unattended

See all policies

Location

Guest Reviews

8.8
Based on 15 reviews
Cleanliness: 8.66
Service: 9.13
Location: 9.17
Room Quality: 8.62
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 8.66
Overall Experience: 8.93
T
Thu yến • solo_traveller • vn
9
2026-06-22 • via Nuitee
Q
Quynh Giang • family_with_children • vn
9
2026-06-18 • via Nuitee
T
Thành • couple • vn
9
2026-06-08 • via Nuitee
G
GẤM • couple • vn
10
Cũng vui
Pros:

Có hồ bơi

Cons:

Ti vi không mở được

2026-06-05 • via Nuitee
H
Ha • extended_group • vn
10
2026-06-03 • via Nuitee
N
NHUNG • couple • vn
9
2026-06-01 • via Nuitee
L
lương • family_with_children • vn
10
2026-05-30 • via Nuitee
D
Duy Hung • solo_traveller • vn
10
2026-05-29 • via Nuitee
B
Bac • solo_traveller • vn
8
2026-05-20 • via Nuitee
K
KYUNGHEE • couple • id
9
2026-05-20 • via Nuitee
H
Huệ • family_with_children • vn
9
Pros:

Nhân viên Trisha - Thu Thảo phục vụ rất tận tâm

Cons:

Xunh quanh đang xây dựng nên khá ồn

2026-05-19 • via Nuitee
H
Huệ • family_with_children • vn
9
2026-05-19 • via Nuitee
H
Huệ • couple • vn
9
Pros:

Nhân viên phục vụ rất tận tình (NV tên Trisha - Thu Thảo)

Cons:

Xunh quanh đang xây dựng nên hơi ồn ào

2026-05-19 • via Nuitee
L
Larsen • family_with_children • dk
8
Cons:

Jeg havde forventet en værelse med en bedre altan (større).
men jeg tror bare vi var blevet flyttet til at værelse der ikke lå direkte ud til en byggeplads.

2026-05-18 • via Nuitee
M
Marcelina • family_with_children • se
8
Nice stay, pool too cold
Pros:

That was a nice stay, clean and tidy room, great breakfast

Cons:

Small rooms, you can hear the construction work nearby, water in pool really cold

2026-05-15 • via Nuitee
V
Victoria • extended_group • fr
9
Pros:

Superbe établissement

Cons:

Nous sommes tombés sur la fête nationale du Vietnam
Le personnel était débordé et pas tellement à notre écoute
Les grues gigantesques en vue de notre fenêtre et le bruit des grues …

2026-05-09 • via Nuitee
M
MINH CHIEN • family_with_children • vn
10
This was a wonderful holiday filled with beautiful memories for my family.
Pros:

The hotel was very suitable and comfortable. Convenient location and friendly staff.

Cons:

No

2026-05-07 • via Nuitee
E
Eli Shaked • solo_traveller • il
8
Pros:

קרוב למרכז צוות טוב. נקי ארוחת בוקר טובה מאוד

2026-05-03 • via Nuitee
H
Hiệp • extended_group • vn
8
2026-05-02 • via Nuitee
N
Ngọc Hoa • family_with_children • vn
9
2026-04-29 • via Nuitee