New Martinsville Inn

Hotels
6.3 (78 reviews)
166 West Virginia 2 , New Martinsville , us

Facilities

Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Access to nearby indoor pool
Golfing on site
Pool sun loungers
Offsite parking discounted rates available
Internet access
Private picnics
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable beds
Convenient location
Cons:
Dirty rooms
Limited breakfast options
Worn facilities

Categories

Cleanliness
4.55
Rooms needed to be cleaned more thoroughly, sheets and floors were dirty.
Service
9.05
Staff was nice and helpful, moved our room when needed.
Location
8.55
Location was convenient and offered a pleasant river view.
Room Quality
5.55
Beds were comfortable, but overall quality was worn and outdated.
Amenities
4.55
Continental breakfast options were limited, A/C had issues.
Value for Money
8.05
At 1/3 the cost of a better hotel, we got what we paid for.
Food and Beverage
3.55
Breakfast was coffee and Pop Tarts, not sufficient.
Overall Experience
6.55
Average experience with some positives, but cleanliness issues impacted the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 02:13

Property Description

Mountain Views and Relaxation
Experience breathtaking mountain views from every room at New Martinsville Inn. Unwind in the indoor pool and hot tub, or step out onto your private balcony to take in the cityscape.

Modern Comforts and Amenities
Each room is equipped with air conditioning, a flat-screen TV, and a private bathroom stocked with complimentary toiletries. Enjoy the convenience of a safety deposit box and cozy seating area during your stay.

Concierge Service and Local Activities
Take advantage of the hotel's attentive concierge service for local tips and recommendations. Explore the area by cycling or simply stroll through the garden.

Book your stay at New Martinsville Inn now to indulge in a perfect blend of comfort and serenity.

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

6.3
Based on 78 reviews
Cleanliness: 4.55
Service: 9.05
Location: 8.55
Room Quality: 5.55
Amenities: 4.55
Value for Money: 8.05
Food and Beverage: 3.55
Overall Experience: 6.55
T
Tina partner
2
Pros:

Very dirty. Shoes stuck to bathroom floor. Springs in the mattress poked up almost through the mattress. Window wouldnt lock with screen broke. The whole place stunk.

2025-08-01 via Nuitee
B
Brenda
2
Pros:

The place is a dump!!! Front desk personal is rude - the very first thing out of their mouth when asked anything was "you booked thru Expedia - look at your reservation"
The place was so bad they offered to move me to another room with a view of the back of McDonalds and Bob Evans and the parking lot - at least the room I was in had a view of the river - even though the window was dirty - I left a day earlier than I planed because I just wanted out of there - we I told them I was leaving a day early they screamed "you booked through expedia and you will be charged for the day" could not even give me a bill upon checkout because "booked through expedia"

2025-07-29 via Nuitee
K
Kelly couple us
5
Pros:

Staff was nice. Moved our room when smoke alarm kept beeping. Beds were comfortable.

Cons:

Outdated and dirty. Found dead and alive beetle/roaches. Sheets were dirty, floors were dirty. Shower leaked.

2025-07-01 via Nuitee
A
Anonymous group us
5
At 1/3 the cost of a "better" hotel in town, we got what we paid for.
Pros:

Staff were friendly and helpful. The location was convenient. The bathroom in our room was fairly clean. The river view from the room was pleasant.

Cons:

Rooms needed to be cleaned more thoroughly - for example, the floors had been vacuumed in open areas, but no one had recently vacuumed between or under pieces of furniture. Everything was worn and dingy - the white towels and sheets seemed clean but were yellowed/stained and very thin. The continental breakfast was coffee and Pop Tarts. The A/C only worked when set to a temperature more appropriate for a meat locker than a hotel room; trying to raise the temperature at all shut off the A/C entirely.

2025-06-30 via Nuitee
D
David
2
Pros:

Filthy and disgusting

2025-06-29 via Nuitee
S
Sally
2
Pros:

Hotel needs alot of work, swimming doesn't work and green, needs new beds, room not very clean.

2025-06-23 via Nuitee
B
Barry
6
Pros:

Outdated facility that needs some TLC.

2025-06-14 via Nuitee
R
Roger partner
6
Pros:

Nothing unique. Hotel and property old and outdated. Pool not working.

2025-06-02 via Nuitee
D
Darrell review category business travellers us
1
Bad
Pros:

River view

Cons:

Sheet not being changed, room stunk ,uncomfortable bed old bed

2025-05-14 via Nuitee
S
Sam partner
8
Pros:

Staff was very helpful and friendly!

2025-05-05 via Nuitee
R
Ruth
10
Pros:

Rooms are very clean and staff very friendly. We enjoyed our stay and would definitely reccomend it.
I was a little dissapointed that the popl was closed but the friendly service made up for it

2025-04-17 via Nuitee
J
Journey
6
Clean room
Pros:

Good

2025-04-09 via Nuitee
A
Adam
2
Pros:

Terrible

2025-03-25 via Nuitee
S
Shelia
2
Pros:

This was a huge fail for my husband & myself...when we arrived i had to wait until someone came to desk.the gentleman was kind of rude & wasnt very helpful .Once we got to the room it smelled stale & wasnt very clean..bed was horrible with poking springs... furniture was from 70's and so was decor..Not a place you teally want to go ..very dissatisfied with this experience.Total thumbs down 👎

2025-02-15 via Nuitee
M
michael
8
Pros:

Id stay again

2025-02-14 via Nuitee
E
Earl
2
Pros:

Six of us had reservations stay here. No one was at the front desk, but there was a sign stating we should ring the bell for service. One of us rang the bell and someone came flying out from the back, telling us to leave. Screaming and yelling. Once we told him we had reservations, he was super rude throughout the whole check-in experience. We get to our rooms and there were bed bugs all over. Absolutely disgusting. The parking lot was literally empty, besides r vehicles. Now I know why. Steer clear of this disgusting place with rude hosts.

2024-11-19 via Nuitee
K
Kevin
6
Breakfast bar nothing but sugar
Pros:

Well, the pool wasn’t functioning and hot tub was not working either. He said the heater was down. That was the most disappointing part of the whole stay and the breakfast was nothing but pure sugar almost everything across-the-board no fruit just offers pop tarts things like that danishes was not very healthy breakfast foods.

2024-10-13 via Nuitee
K
Kirkman review category business travellers us
10
Good reasonable place to stay for the night
Pros:

Courtesy clean

Cons:

Everything was excellent and had a call to check if rim was ok

2024-09-19 via Nuitee
A
Amy
2
Pros:

I accidentally booked the wrong dates for a trip, Expedia contacted hotel for a refund or change of dates and the Hotel refused. VERY UNHAPPY WITH THIS PLACE.

2024-08-22 via Nuitee
K
Kelly
8
Pros:

We had a great stay for my family reunion, which was only a mile away. Only bad thing was the pool and hot tub were closed, and we were really looking forward to using them. We will be back next year, and hoping they will be up and running then!

2024-08-11 via Nuitee