Facilities

Free beach shuttle
Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Good breakfast
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
8
Guests consistently mentioned clean rooms as a positive aspect.
Service
8.4
Staff was described as friendly, kind, attentive, and helpful by many guests.
Location
8.3
The hotel's location near lifts, ski-in ski-out access, and proximity to key landmarks was highly praised.
Room Quality
7.8
Rooms were comfortable and well-maintained, with some minor issues mentioned by a few guests.
Amenities
7
Guests highlighted amenities such as breakfast, ski lockers, and parking, but some mentioned areas for improvement like Wi-Fi coverage.
Value for Money
7.1
Mixed opinions on pricing, with some guests feeling it was high for the services provided while others found it reasonable considering the location.
Food and Beverage
7.3
Breakfast and meals were generally well-received, although some guests wanted more variety or found dinner quality slightly lacking.
Overall Experience
8.3
Most guests had a positive overall experience, praising the hotel's atmosphere, service, and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-07-13 19:50

Property Description

Mountain Views and Ski-to-Door Access - Enjoy stunning mountain views from every room at Chalet Queen and take advantage of the convenient ski-to-door access for a seamless skiing experience.

Cozy Rooms with Modern Amenities - Relax in well-equipped rooms featuring a flat-screen TV, a kettle, and a private bathroom with free toiletries. Some rooms even come with a kitchen for added convenience during your stay.

Delicious Breakfast and On-Site Restaurant - Start your day with a delicious breakfast offering buffet, continental, and Italian options. Additionally, indulge in mouthwatering meals at the on-site restaurant after a day of skiing.

Book your stay at Chalet Queen now for a memorable mountain getaway with top-notch amenities and services.

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Chalet Queen in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Please note that late check-in is unavailable at this property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

9.2
Based on 13 reviews
Cleanliness: 8
Service: 8.4
Location: 8.3
Room Quality: 7.8
Amenities: 7
Value for Money: 7.1
Food and Beverage: 7.3
Overall Experience: 8.3
B
Benjamin partner
10
Pros:

Tolle Unterkunft mit nettem Personal. Das Erlebnis ist deutlich über den angegebenen 2 Sternen. Direkt am Skilift liegend mit eigenem Parkplatz und Restaurant. Küche liefert tolle Menüs ab!

2024-12-28 via Nuitee
P
Pedro
10
Pros:

Great location

2024-10-22 via Nuitee
V
Verified traveler
4
Ende Saison
Pros:

Frühstück war sehr italienisch. Nur Toast oder hartes Brötchen dafür viel Süsses und Kuchen. Kaffee gut.
Wetter war nicht so gut. Restauim Hotel war geschlossen. Das hatten wir erst nach Buchung erfahren. Im Dorf war eine Pizzeria offen. Das Essen dort war dafür sehr gut.
Im Hotel keine Deutschsprachigen TV- Sender vorhanden. Antenne war kaputt. Diese wurde nicht repariert in der Zeit als wir dort waren

2024-09-28 via Nuitee
K
Kedichinma friends
10
Pros:

Great staff, great stay

2024-08-14 via Nuitee
K
KAGAN
10
Teşekkürler
Pros:

Çok modern, yeni güzel tesis. Personel güler yüzlü yardım sever. Kahvalti ve yemekler gayet güzel.

2024-07-30 via Nuitee
S
Stefan
10
Klein aber fein
Pros:

Sehr schönes Hotel mit Top Restaurant.

2024-05-27 via Nuitee
L
Luca
10
Pros:

Ottimo e sicuramente ci tornero ,
forse manca solo una cosa
una piscina coperta che nella zona e' molto in voga

2023-12-11 via Nuitee
V
Verified traveler
6
Pros:

Wasn't impressed with the hotel or the staff checking in. The town was dead, the options limited. The room was nice but the dinner, the chef and my server made it all worth while

2023-11-06 via Nuitee
C
Collin
10
Pros:

Fantastic hotel. Ultra modern, sparkling clean, fantastic vibe. Slightly off the main strip of Canazei but that’s exactly what we wanted. This hotel features total natural serenity and premium privacy. The staff was wonderful and the breakfast was fantastic. Be sure to check out the restaurant for dinner, we were shocked at how tasty the food was. The beef goulash was fantastic! Compliments to the chef.

2023-08-03 via Nuitee
A
Anastasia partner
10
Pros:

Struttura meravigliosa, immersa nella natura, ma comoda per raggiungere le funivie principali e il centro di Canazei.
Il personale giovane, accogliente e ben preparato.
I servizi della struttura sono eccellenti: colazione ricca e varia.
Consiglio di soggiornare in questo Chalet, noi torneremo sicuramente!!

2023-08-01 via Nuitee
A
Alain
10
Proche remontées mécaniques, au pied des pistes
Pros:

Proche remontées mécaniques, au pied des pistes. Bon service et bon repas/menu au restaurant de l'hôtel. Petit-déjeuner correct (peu de choix). Frais dans la chambre en arrivant (16°), puis température normale (après remarque)

2023-04-21 via Nuitee
A
Adoracion
10
Pros:

loved the bathroom, bed was somewhat small and narrow but very comfortable

2022-09-25 via Nuitee
F
Fabio partner
10
Pros:

Posizione strepitosa direttamente sulle piste e sugli impianti di risalita, servizio impeccabile, ristorante buonissimo con una cantina ricchissima, Veramente da consigliare

2022-01-17 via Nuitee