LooP América - Adults Only

Hotels
Independent
5.6 (53 reviews)
Avenida de America 58, Madrid, 28028 , Madrid , ES

Facilities

Free WiFi
Wheelchair accessible
Smoke-free property
Airport transportation - pickup (surcharge)
Water dispenser
Housekeeping on request
Well-lit path to entrance
Accessible airport shuttle
No accessible airport shuttle

Review Highlights

Pros:
Cleanliness
Value for Money
Location
Cons:
Service
Room Quality
Amenities

Categories

Cleanliness
6.28
Clean, but some areas reported as not properly maintained.
Service
4.75
Pésimo servicio al cliente reported, unresponsive to maintenance issues.
Location
7.29
Bien ubicado, location noted as a positive aspect.
Room Quality
4.24
La regadera estaba rota and small apartment with minimal services.
Amenities
4.27
Minimal amenities offered; insufficient facilities reported.
Value for Money
6.23
Aprobado for the price in Madrid, considered cheap.
Food and Beverage
5.88
Standard quality for this hotel tier.
Overall Experience
5.85
Mixed feelings, experience heavily influenced by service and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:53

Property Description

Experience the perfect blend of comfort and convenience at LooP América - Adults Only, your ultimate getaway in the vibrant Salamanca district of Madrid.

Thoughtful Amenities
Make yourself at home in one of our 11 inviting air-conditioned guestrooms equipped with complimentary wireless internet access, ensuring you stay connected during your visit.

Prime Location
Situated just a short drive from iconic attractions like the WiZink Center and Bernabéu Stadium, our hotel places you in the heart of cultural richness and entertainment, with key landmarks just minutes away.

Convenient Shuttle Service
Enjoy hassle-free travel with our 24-hour roundtrip airport shuttle available for a surcharge, making your arrival and departure seamless.

Don't miss the chance to make unforgettable memories in Madrid—book your stay at LooP América today!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Guests under 18 years old are not permitted at this adults-only property.
  • Only registered guests are allowed in the guestrooms.
  • Alcohol is not served or permitted at this property.

Check-in and check-out hours:
Airport code: MAD

Property Policies

  • Pets

    Pets not allowed

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • Guest type

    Caters to adults only

  • General

    Professional property host/manager

Location

Guest Reviews

5.6
Based on 53 reviews
Cleanliness: 6.28
Service: 4.75
Location: 7.29
Room Quality: 4.24
Amenities: 4.27
Value for Money: 6.23
Food and Beverage: 5.88
Overall Experience: 5.85
G
GRAHAM ALAN
6
Pros:

Muy limpio pero decoracion básico

2025-09-24 via Nuitee
A
Alba
8
Pros:

Aunque nos estemos acostumbrando a hacer gestiones sin personas, está bien
Además bastante potable para la mi3r de oferta de hospedaje que hay ahora mismo en Madrid, es incluso barato, aprobado

2025-09-11 via Nuitee
R
Rene David
2
Pros:

La regadera estaba rota y teníamos que bañarnos agarrándola con una mano. La reportamos y no la repararon. Pésimo servicio al cliente. No hay opción de dejar las maletas antes o después del check in/out. Bien ubicado. Inmobiliario poco durables.

2025-07-31 via Nuitee
V
victor manuel family
6
Pros:

Un apartamento muy pequeño con lo minimo en servicios.

2025-07-22 via Nuitee
F
Felix
2
El peor de Madrid
Pros:

Horrible, demasiado caro... la cama super incomoda se hunde en el medio, dificultad para poder entrar, sin televisor, el suelo estaba sucio, no hay aire acondicionado sino un ventilador...
Vamos completamente decepcionante por lo menos era solo una noche y me pasó porqué no lei los comentarios.

2025-07-12 via Nuitee
V
Verified traveler
2
Key didn’t work at all
Pros:

I was not able to open the door because the key did not work! Nobody want to help and I had to change to an other hotel!

I have asked to get my money back, but not succeed yet.

Avoid place like that!

2025-04-23 via Nuitee
J
Juan Diego
2
Pros:

We couldn’t open the door and we loose our flight and the unique answer was I’m sorry.

2025-03-24 via Nuitee
R
Robert Steven partner
10
Pros:

Excelente 👌

2025-02-27 via Nuitee
D
Daniel
8
Minimaliste mais fonctionnel
Pros:

Minimaliste mais correct pour un prix vraiment bas. Le confort est calé sur ce qui peut se faire de minimum, mais c'est propre.

2024-11-16 via Nuitee
J
Joel
4
Por debajo de las espectativas
Pros:

Nos esperamos otra cosa, ya que la imagen que vende es totalmente diferente a la que te esperas alli. Por precio puedes encontrar cosas mejores y en el centro de Madrid, solo teniamos habitacion y baño compartido, un hotel te ofrece habitación y baño por el mismo precio.
No se esta mal, pero tienes que ir con la idea clara de lo que te vas a encontrar!

2024-11-13 via Nuitee
U
Umberto
2
Orribile e indecente.
Pros:

I problemi sono iniziati ancora prima di arrivare perché era obbligatorio fare il check in online inserendo copia dei documenti solo in formato jpeg, uno dei documenti non è stato accettato.
All'arrivo difficoltà di reperire qualcuno che ci dasse i codici di ingresso alla struttura ( in realtà una topaia in un seminterrato) per il problema del documento.
Ambiente piccolo, sporco. Pagate due notti ma fatta solo la prima per la disperazione.
Letto piccolo e cuscini scomodi, bagno con soffione rotto e cabina doccia rotta.
Sconsigliato vivamente!!!!!

2024-11-09 via Nuitee
B
Benirix
8
Pros:

Todo ha estado bien, un poco de falta en la limpieza temprano en la mañana. Deja mucho que desear

2024-10-02 via Nuitee
C
Christian
2
Pros:

Minuses: Totally overpriced because
- if you book a room with a shared bathroom you will have to brush your teeth and take a shower in the same two 3 sqm rooms other people take their sh*t in and use the same sink they wash their hands in for brushing your teeth and washing your body
- just two shared bathrooms, so make sure you're not in a hurry if you need to shower, use toilet etc.
- very complicated check in via whatsapp, not described in the itinerary, because there's nobody present at the place, so make sure you have data volume and your phone's battery isn't dead
- luggage storage not possible before/after checkin/-out
- in general the furniture, floors etc. looks like they aimed to buy the cheapest option with everything
- door rooms are absolute garbage, so you hear every step in the hall
- furniture in the room is worn off, room is not clean, walls have staints, tiny tiny shared bathrooms are dirty
Pluses:
- A/C works well, even in 40° Celcius weather
- bus 200 takes you to the airport in 20 mins

2024-08-12 via Nuitee
L
Luis
6
Pros:

Pagué por la limpieza y en el frigorífico había restos de "comida" del cliente anterior. Los cristales muy sucios.

2024-07-12 via Nuitee
V
Verónica family
8
Pros:

Fue de GRAN ayuda que alguien contestara el timbre y me facilitara las instrucciones para acceder a las instalaciones. Recuerden que algunos venimos de realizar un trayecto largo y lo que queremos es descansar. Gracias por su empatia!!!

2024-06-19 via Nuitee
J
Jeroen partner
2
Pros:

It didn't look like the photos!! It has a bed and towels! That's it!

2024-06-16 via Nuitee
D
David partner
10
Pros:

Estancia agradable

2024-06-04 via Nuitee
A
Andrés
6
Cambiad el colchon por favor
Pros:

Cama muy vieja, hacia mucho ruido y se hundía en el centro. El resto bien, limpio y barato.

2024-04-30 via Nuitee
C
Carlos
4
Pros:

For the price they charge you can definitely find something way better

2024-04-23 via Nuitee
N
Nelson Eduardo partner
10
Pros:

Todo super bien como lo prometido.

2024-03-29 via Nuitee