Hill Star Hotel Phu Quoc

Hotels
•
Independent
9.6 (5 reviews)
172/8, 30 tháng 4 , KP1, TT Duong Ðông, Phu Quoc, An Giang, 25000 , Phu Quoc , VN
84-945242881

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Facilities

Free WiFi
24-hour front desk
Luggage storage
Concierge service
Wheelchair accessible
Tours/ticket assistance
Free reception
Free self parking

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.1
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.8
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-01 01:15

Property Description

Convenient Amenities:
Enjoy complimentary wireless internet access and concierge services. Plus, indulge in meals at the restaurant or coffee shop, and unwind at the daily complimentary reception.

Relaxation Areas:
Feel at home in one of the 43 individually furnished guestrooms with free Wi-Fi. The bar/lounge is perfect for your favorite drinks, while dry cleaning, a 24-hour front desk, and luggage storage add convenience.

Nearby Attractions:
Explore Phu Quoc with ease – located near Phu Quoc Night Market and a short distance from various attractions like Dinh Cau Beach and San Van Dong Duong Dong Stadium. Book now for a memorable stay at Hill Star Hotel Phu Quoc.

Important information:

Make use of convenient amenities, which include complimentary wireless internet access and concierge services.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • General

    Private host property

Location

Guest Reviews

9.6
Based on 5 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
M
Masako
6
お水のシャワーでした。
Pros:

夜チェックインして、シャワーを浴びましたが、お湯が出ないのでHotels.comを介して連絡しました。翌朝、スタッフがチェックしてお湯が出ないのを確認。しかし返事もなく、夕方もお湯が出ず、再度問い合わせたところ、5-10分お湯の出る方（左）にレバーを捻るよう言われ、その通りにしましたが、日光で温まった程度のお湯が出るだけで、寒い。その後も年配のスタッフが見に来てくれましたがあきらめて、大丈夫ですとしか言えませんでした。
このホテルには弱いボイラーシステムしかないのかと残念に思っていました。そして翌日は温泉に入りに行って過ごし、滞在3泊を過ごし、4日目。9時30分頃、団体客の大きな声で目覚め、目覚め身支度を整えようとすると、突然、お湯が出るように。宿泊客が少ないとボイラーが稼働していないのかもと思いました。日本ではどんな安い宿でもお湯が出ないことはないので、貴重な体験でした。今、同じフーコックの別の宿にいますが、お湯も出ますし、値段も安いので、残り20日の滞在はここで過ごすことに決めました。団体客の方が大事なのでしょうが、良ければ、また戻ろうと思っていたので残念です。部屋は機能的で、きれいですし、スタッフの方の感じは良かったのですが、30年前のタイの海辺のバンガローでもお湯は出ましたからね。

2025-04-11 • via Nuitee
N
nicolas
10
Pros:

good…excellent

2025-02-28 • via Nuitee
H
Hamish
10
Pros:

I loved that there were murals and paintings on the wall.
There is a kitchen (on each floor) for guest use bit I did not use.

The bathroom is a little odd on that the shower and toilet are in a large glass box and the water escaped out the door to the wardrobe area.

Sound travels so if there are noisy guests you will want earplugs.

I had a great two nights here in a king room but if you come with your sweetheart I would mind the noise you make.

Five stars.

2025-02-11 • via Nuitee
M
Malin Kristina
10
En riktigt prisvärd pärla
Pros:

Fantastisk service och genuint hjärtlig personal som ville vårt bästa i alla lägen. Rummet kändes väldigt rent, sköna sängar och kuddar och bra AC. Gratis busstrafik inom 5 minuters gång som tog oss snabbt och enkelt till stranden. Vi förlängde vår vistelse och var jättenöjda genom hela upplevelsen. Kan verkligen rekommendera!

2025-01-08 • via Nuitee
C
chetanand
10
Pros:

it was good and close to Night market - 25 minutes walk

2024-11-13 • via Nuitee