MainStay Suites Florence - Darlington

Kinda needs updating outside

NO BREAKFAST AT ALL!! The only 2 reasons I booked is it to be inexpensive because we won't be at the hotel often, and a free breakfast. They are still under renovation and it doesn't look like anything is getting renovated at all.

Your shower must run for 30 minutes to get hot. That's 30 minutes of wasted water. That's a lot of water. The water is cold for those first 25 minutes. I would just call it no hot water in this hotel. You've been warned

The room was dirty with items left over from previous guests. A dirty cup behind the bed and a forgotten charging block and cable, an open cat food container, a used bar of soap, 2 large knives under a cabinet, a leaking kitchenette sink, dirty bathroom exhaust fan, slow draining bathroom sink, no fresh towels daily, no vending machines, no cleaning service during our stay, parking lot is in extreme disrepair, and again, no breakfast. Just a Keurig in the main lobby. You get coffee in your room, but no coffee maker, no iron but it has an iron mount in the room. No hair dryer. The lighting at night in the corridors aren't too bright. The parking lot and entryway is in extreme disrepair. Pull in slowly. At least 5 MPH. There are also a lot of potholes and broken pavement. If you drive a low car or something fancy. Don't book here. You won't make it in their driveway.

The bed though was extremely comfortable as were the pillows. The sheets are very thin.

The TV has a learning curve to operate. But has all your standard channels.

I don't trust the free wi-fi here at all.

The hotel looks nothing like it does in the photos. It's under renovation and it has been apparently for over a year.

The pool is empty and appears that way for a good while.

There was a required $100 dollar refundable deposit they asked for before we received our room keys. This was not mentioned anywhere and it dipped into our vacation budget. Which was not ideal.

So dirty and ghetto

everything

couldn't check in on time as room wasn't ready, mirror had fallen off the wall, dirty towels hanging on the back of the bathroom door, sink wouldn't drain, room wasn't vacuumed, counters weren't clean. overall, terrible experience

EXTREME PROBLEM WITH BUG INFESTATION, MAJOR NEED OF EXTERMINATOR, CIGARETTE BURNS EVERYWHERE IN THE ROOM

We were initially given a that someone was already living in- long term. The second room had not been cleaned before we were assigned a room we would accept. The water never really got as hot as I liked for it too but it was acceptable.

Walking in no light switches. Had to find lamps to see. Was like a maze. 2 rooms turned into a suite. Great concept but not finished. Peeling paint on floor. Dirty footprints in the shower. Only 1 remote. TV wasn't set up.
No breakfast as the lobby under construction.
Was traveling through with a poor phone signal, had i been able to read the reviews
I would not have booked it.
The front desk clerk said he didn't know why they rented out so many rooms. But race at Darlington. Overall horrible hotel.
I usually don't give reviews but I don't want someone to experience the same. Now have to wait for my 100 deposit they collected.
They acted like they was just starting to remodel but evidently been going on awhile.

Always read the reviews
Took pictures but can't load.

Room was little bit dusty and there was bread crumbs on a floor ,but still not too bad. Hotel was under renovation at the time so there was little bit messy everywhere ,but thats understandable.

Bullet hole in the tub. The shower head leaked and sprayed all over the floor. Safety chain broken on door. Room door didn't shut right. The bathroom door would stick shut. Pool was so green it should of been drained and cleaned. Free breakfast was Hostess cupcakes or twinkies and a Gatorade. For some reason the head board was wet when we arrived around 1130pm. Apparently people live there permanently cause grills were everywhere. Also steps were broken on the stairs to leave but the caution tape was removed and tossed on the ground.