Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Terrace
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
Ironing service
Massage services
See all facilities

Review Highlights

Pros:
Beautiful decor
Friendly staff
Great views
Good breakfast
Cons:
Limited dinner service
No lift
Breakfast timing

Categories

Cleanliness
9.49
Guests appreciated the cleanliness and decoration of the hotel.
Service
9.99
Staff were highlighted as friendly and accommodating, going out of their way to assist guests.
Location
10
The hotel is well-located with beautiful views and easy access to attractions.
Room Quality
9.65
Rooms were described as beautiful, comfortable, and nicely decorated.
Amenities
9.28
Some amenities like the terrace were appreciated, but certain services were lacking.
Value for Money
9.44
Guests felt satisfied with their overall experience considering the services provided.
Food and Beverage
8.99
Breakfast received positive remarks; however, timing issues were noted.
Overall Experience
9.99
Overall, guests had a wonderful experience and highly recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 11:21

Property Description

Luxurious Accommodation
Casablu Hotel in Valparaíso offers elegant rooms with modern amenities including flat-screen TVs, safety deposit boxes, and private bathrooms. Relax in comfort and style during your stay.

Convenient Location
Situated just a short distance from popular attractions such as San Mateo Beach and Wulff Castle, Casablu Hotel provides easy access to the best of Valparaíso. Explore the city with ease from this centrally located property.

Exceptional Service
Enjoy 24/7 assistance from the friendly and multilingual staff at the reception. Whether you need local recommendations or assistance with any requests, the team is dedicated to making your stay memorable.

Experience luxury, convenience, and top-notch service at Casablu Hotel. Book now for an unforgettable stay in Valparaíso!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Location

Guest Reviews

9.6
Based on 256 reviews
Cleanliness: 9.49
Service: 9.99
Location: 10
Room Quality: 9.65
Amenities: 9.28
Value for Money: 9.44
Food and Beverage: 8.99
Overall Experience: 9.99
A
Asuncion • couple • cl
10
Volvería!
Pros:

Precioso el hotel, decoración y vista. Muy buena ubicación. Lugar muy tranquilo, y buena recepcion

2026-04-04 • via Nuitee
S
Silvia • couple • cl
10
Maravilloso
Pros:

Es un lugar hermoso para pasar una maravillosa estadía. ¡Espero volver pronto!

2026-04-03 • via Nuitee
C
Carlos • couple • cl
10
2026-04-02 • via Nuitee
H
Helene • couple • us
10
Pros:

Excellent staff, great location, tasteful and interesting decor, comfortable room, very nice breakfast.

Cons:

Nothing - I liked it all!

2026-04-02 • via Nuitee
P
Pascale • couple • ca
10
Très agréable
Pros:

L’emplacement est idéal et tranquille. La chambre 4 est vraiment superbe avec vue sur la baie. Lit confortable. Des salons agréables pour flâner.
Le personnel est gentil.

2026-04-01 • via Nuitee
M
Marjolette • couple • nl
9
Een aanrader. Prettige buurt
Pros:

De locatie en de vriendelijkheid van het hotel personeel.

Cons:

Niets

2026-03-30 • via Nuitee
A
Arnd • couple • de
10
Persönlicher Service in wunderschönem Ambiente
Pros:

Wunderschönes Haus, tolles Personal, sehr gutes Grühstück

Cons:

Nichts

2026-03-29 • via Nuitee
C
Christine • couple • at
10
Top Unterkunft - jederzeit wieder
Pros:

Sehr schönes Haus am Cierro Alegre - wunderbare Zimmer

2026-03-28 • via Nuitee
M
Manuel • couple • fr
9
Pros:

Très bel hôtel : une vue sublime, une décoration soignée, un accueil chaleureux…et un super petit déjeuner.

Cons:

Nada

2026-03-27 • via Nuitee
A
alberto • couple • ar
10
2026-03-27 • via Nuitee
E
enzo • solo_traveller • ch
9
Pros:

Staff super

2026-03-26 • via Nuitee
J
José Manuel • couple • cl
10
Es con volver!
Pros:

Muy buena ubicación super buena atención.
Todo muy bien.

2026-03-26 • via Nuitee
F
Florence • extended_group • fr
10
Pros:

Très belle vue , excellent petit déjeuner

2026-03-25 • via Nuitee
C
Celina • family_with_children • de
9
Sehr schönes und stilvolles Stadthotel
Pros:

Sehr schöne alte Villa von 1906, sehr geschmackvoll renoviert, eingerichtet, alles stilvoll, schöne Farben. Gute Betten. Freundliches Personal

Cons:

Mir gefiel alles.

2026-03-24 • via Nuitee
C
Christine • couple • at
10
Wunderschönes Haus im Zentrum Valparaisos
Pros:

Super Lage, wunderschönes Haus

Cons:

Safe hat leider nicht funktioniert und man konnte uns auch nicht helfen

2026-03-23 • via Nuitee
M
Marin • couple • cl
8
Pros:

la estetica del lugar , el desayuno y el personal muy atento

Cons:

se escuchaba mucho el ruido fuera de la pieza

2026-03-23 • via Nuitee
M
María • couple • cl
8
Pros:

Personal del hotel muy amable. El desayuno muy rico y la ubicación es muy cómoda.

Cons:

Hay bastante diferencia entre las habitaciones, en relación a la vista y la privacidad. Lamentablemente solo les quedaba la que ocupamos nosotros, que daba a la calle. También pasamos un poquito de frio en la noche. Pero son detalles, volveríamos de todas maneras.

2026-03-23 • via Nuitee
M
melodie • couple • gb
10
2026-03-22 • via Nuitee
E
Eve • couple • au
10
Great hotel in colourful Valparaiso
Pros:

Perfect location to be dropped off at as very accessible for cars and easy to walk from to main areas, restaurants and great parts of the old town. Very stylish and attractive hotel. We upgraded to the large room with the panoramic harbour view and could see to the other side of town. Breakfast was excellent and plentiful. They also organised our shuttle to San Antonio port which was much appreciated.

Cons:

Coffee could be improved a bit, even the one I ordered one afternoon. I didn’t get milk with it and had to pay for it.

2026-03-21 • via Nuitee
H
Hans • solo_traveller • de
10
Absolut außergewöhnlich und unvergesslich. Sehr gerne wieder.
Pros:

Ein sorgfältig renoviertes und außergewöhnlich geschmackvoll eingerichtetes Haus. Es atmet den Geist der Blütezeit von Valparaíso. Ich habe mich nicht wie in einem typischen Hotel gefühlt, sondern eher wie ein von Freunden eingeführter und vom ersten Moment an geschätzter Gast, bei Gastgebern mit einem weiten Horizont und einem sicheren Gefühl für Stil. Wo gibt es das schon, dass eine Hotelbesitzerin ihr Haus mit Kunstgegenständen ausstattet, die sie von ihren eigenen Reisen in ferne Länder mitgebracht hat?

Cons:

Eine kleine Anmerkung: Dass man für die Nutzung der Kaffeemaschine in der Lounge extra bezahlen soll, empfand ich als dem Stil des Hauses nicht angemessen. Hier gäbe es sicher elegantere Lösungen.

2026-03-20 • via Nuitee