Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Air conditioning problems

Categories

Cleanliness
5.36
Several mentions of cleanliness issues, including a dirty shower and inadequate bathroom conditions.
Service
8.33
Friendly staff mentioned positively, though there were some service delays during check-in.
Location
8.37
Great location near transport and attractions, described positively by multiple reviewers.
Room Quality
6.32
General comments on room comfort, although concerns about maintenance were noted.
Amenities
6.85
Basic amenities with some issues, particularly with air conditioning in the rooms.
Value for Money
7.31
Considered reasonable for the price, but some felt expectations were not met.
Food and Beverage
6.36
Mixed reviews on breakfast quality, with a few positive remarks but overall dissatisfaction noted.
Overall Experience
6.33
General sentiment reflects a mix of satisfaction and disappointment with essential services.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:58

Property Description

City Views and Central Location
Hotel Alex Square offers stunning views of Rome's cityscape, located just 700 meters from Sapienza University and 600 meters from Rome Termini Train Station. Explore the city with ease as the vibrant city center is only 2.2 km away.

Comfortable Rooms with Modern Amenities
Each air-conditioned room at Hotel Alex Square is equipped with free WiFi, a desk, and a flat-screen TV. Enjoy a restful night's sleep with cozy bed linen and fresh towels provided in every room.

Multilingual Staff and Nearby Attractions
Experience exceptional hospitality with our English and Italian-speaking staff at the reception. Visit popular landmarks like Rome Termini Metro Station, Vittorio Emanuele Metro Station, and Santa Maria Maggiore, all within reach. Book your stay at Hotel Alex Square for a memorable Roman getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

6.9
Based on 892 reviews
Cleanliness: 5.36
Service: 8.33
Location: 8.37
Room Quality: 6.32
Amenities: 6.85
Value for Money: 7.31
Food and Beverage: 6.36
Overall Experience: 6.33
A
Anastazija couple rs
10
2026-03-06 via Nuitee
J
joseph extended_group be
8
Voyage au top
Pros:

excellent, bon petit déjeuner et personnel sympa

Cons:

le bruit

2026-03-04 via Nuitee
A
Alexandra Aurelia solo_traveller ro
10
Pros:

Very good accommodation, beautiful, clean, close to many important things to visit. The staff are very friendly and helpful.

2026-03-03 via Nuitee
S
Srdjan couple rs
10
2026-03-03 via Nuitee
K
Kevin couple fr
7
2026-03-02 via Nuitee
R
RAQUEL solo_traveller es
6
Pros:

La habitación estaba bien.

Cons:

El desayuno no estaba mal pero escaso solo dulce.

2026-03-02 via Nuitee
F
Fasola solo_traveller it
4
Va bene solo perché vicino alla stazione e ai ristoranti e non ha un prezzo troppo elevato,
Pros:

Colazione discreta e posizione ottima rispetto alla stazione e ai ristoranti. Staff gentile e disponibile.

Cons:

I servizi decisamente insufficienti. Illuminazione scarsa, sciacquone guasto, wc separato dalla stanza da bagno e molto stretto, doccia strettissima, ascensore vecchio stretto e piuttosto fatiscente. La camera non era situata nell'edificio sede dell'albergo ma di fronte nella struttura di un altro hotel.

2026-03-02 via Nuitee
B
bhupinder couple es
9
2026-02-28 via Nuitee
M
Marian maricela couple es
10
2026-02-14 via Nuitee
S
Sebastia couple es
7
2026-02-12 via Nuitee
N
Nicole family_with_children fr
7
Très satisfaite
Pros:

Le petit déjeuner très correct. Personnel aimable. Service de chambre top. A recommander.

Cons:

La machine à café

2026-02-11 via Nuitee
C
Camelia couple ro
8
2026-02-09 via Nuitee
C
Claudia couple es
8
Pros:

Desayuno completo y muy bueno, tiene excelente ubicación, y el personal muy amable!!

Cons:

El lavabo estaba un poco anticuado

2026-02-09 via Nuitee
C
Cano couple es
10
2026-01-28 via Nuitee
A
Alena solo_traveller ru
9
Хороший уютный отель за свою стоимость
Pros:

Неплохой уютный отель, удобно, что рядом с вокзалом, а номере было чисто, уборка ежедневная, очень приветливый персонал, особенно девушка, которая на завтраке подавала еду.
В номере было все необходимое: холодильник, фен, чайник, тапочки, даже обогреватель.
Кровати удобные и чистые
Уборные чистые, прям хорошая уборка очень важна
Вкусные круассаны на завтрак, дают фрукты и йогурт.
Скромно, но достойно.

Cons:

Немного обшарпан, в ванной на двери отпал наличник, еще смущал замок на входной двери, не сразу поняла как работает тк изнутри не закрывалось но и без ключа снаружи не зайти, но хотелось бы защелку для спокойствия.
На завтрак хотелось бы еще сырка или что-то мясного или яиц варенных, а то только сладкое.

2026-01-25 via Nuitee
A
Ahmed couple ma
10
2026-01-23 via Nuitee
A
Angelica family_with_children es
6
Bueno
Pros:

La ubicación

Cons:

Dificultad para La localización

2026-01-20 via Nuitee
L
Lyzel couple us
2
Get your air conditining fix!!!!!!!!!
Pros:

Love the staff especially the morning breakfast

Cons:

The air condition doest work. Im diabetic and i could have a heat stroke in the room its that bad . I open the window i end up having mosquitos in room. It was an awfully place to stay with medical issues specially when you need air conditioning.

2026-01-20 via Nuitee
S
Sandro solo_traveller ge
10
2026-01-20 via Nuitee
S
Samantha family_with_children au
7
Good
Pros:

Location good for termini

Cons:

WiFi wasn’t great

2026-01-19 via Nuitee