Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Air conditioning problems

Categories

Cleanliness
5.36
Several mentions of cleanliness issues, including a dirty shower and inadequate bathroom conditions.
Service
8.33
Friendly staff mentioned positively, though there were some service delays during check-in.
Location
8.37
Great location near transport and attractions, described positively by multiple reviewers.
Room Quality
6.32
General comments on room comfort, although concerns about maintenance were noted.
Amenities
6.85
Basic amenities with some issues, particularly with air conditioning in the rooms.
Value for Money
7.31
Considered reasonable for the price, but some felt expectations were not met.
Food and Beverage
6.36
Mixed reviews on breakfast quality, with a few positive remarks but overall dissatisfaction noted.
Overall Experience
6.33
General sentiment reflects a mix of satisfaction and disappointment with essential services.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:58

Property Description

City Views and Central Location
Hotel Alex Square offers stunning views of Rome's cityscape, located just 700 meters from Sapienza University and 600 meters from Rome Termini Train Station. Explore the city with ease as the vibrant city center is only 2.2 km away.

Comfortable Rooms with Modern Amenities
Each air-conditioned room at Hotel Alex Square is equipped with free WiFi, a desk, and a flat-screen TV. Enjoy a restful night's sleep with cozy bed linen and fresh towels provided in every room.

Multilingual Staff and Nearby Attractions
Experience exceptional hospitality with our English and Italian-speaking staff at the reception. Visit popular landmarks like Rome Termini Metro Station, Vittorio Emanuele Metro Station, and Santa Maria Maggiore, all within reach. Book your stay at Hotel Alex Square for a memorable Roman getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

6.9
Based on 997 reviews
Cleanliness: 5.36
Service: 8.33
Location: 8.37
Room Quality: 6.32
Amenities: 6.85
Value for Money: 7.31
Food and Beverage: 6.36
Overall Experience: 6.33
Y
Yuly Paola • couple • de
10
Excelente volvería de nuevo allí
Pros:

Totalmente recomendado, excelente limpieza, bien ubicado y personal a cargo muy amable 10/10

2026-11-06 • via Nuitee
C
Cristian • solo_traveller • it
8
2026-11-05 • via Nuitee
E
Emilio • couple • es
7
Roma, eterna, sin duda
Pros:

Estaba muy bien situado, el personal muy atento y servicial y la habitación muy cómoda y agradable, nos hicieron la cama y cambiaron las toallas todos los días y teníamos un hervidor de agua, café, té y galletas repuestos todos los días y eso es de agradecer y un pequeño frigorífico

Cons:

Era un edificio algo antiguo y le vendría bien una reforma sobre todo en el ascensor

2026-11-04 • via Nuitee
D
daniel • couple • fr
7
2026-11-02 • via Nuitee
M
Momo • couple • it
7
2026-11-01 • via Nuitee
H
Hassan • solo_traveller • pk
7
2026-10-31 • via Nuitee
N
Norma • couple • ar
8
2026-10-30 • via Nuitee
C
Cristian • solo_traveller • it
8
2026-10-30 • via Nuitee
A
Alexander • extended_group • us
1
DO NOT STAY HERE!!! Very disappointing stay with no customer service + serious maintenance issues!
Pros:

The location near Termini was convenient, and the front-desk staff were friendly. However, the overall breakfast and coffee is very poor (had to put it in the "like" section because I ran out of space below).

Cons:

Our stay was severely affected by a leaking bidet, an unflushable toilet, an unsecured toilet seat, and no hot water on the second night; despite repeated reports, these issues were not resolved during our stay. Construction noise from a neighboring room, unreliable Wi‑Fi, and a lack of basic amenities such as a working iron made the experience worse. The hotel’s solution to the lack of hot water was to direct us to another hotel to shower, which was not acceptable.

2026-10-29 • via Nuitee
F
František Miklušák • couple • sk
2
Pros:

Na záchode chýbala kefa na čistenie záchod slabo splachoval sprcha bola rozbitá a netiekla teplá voda

2026-10-29 • via Nuitee
N
Ndiwo-Banda • solo_traveller • mw
8
2026-10-26 • via Nuitee
C
Cédric • extended_group • be
7
2026-10-25 • via Nuitee
K
Karen • couple • dk
7
2026-10-14 • via Nuitee
D
DEBORA • solo_traveller • it
6
2026-10-09 • via Nuitee
A
alejandra • couple • cl
8
Excelente lugar
Pros:

La ubicación es buenísima

Cons:

El ascensor estuvo malo dos veces

2026-10-09 • via Nuitee
E
Elyamani • solo_traveller • pt
10
Good hotel
Pros:

The reception staff were extremely helpful, especially the Tunisian employee in the morning.

Cons:

Breakfast

2026-09-19 • via Nuitee
R
Raquel Rocío • solo_traveller • es
9
Pros:

La cama era muy cómoda y la habitación estaba muy limpia

Cons:

Yo mejoraría el desayuno, tienen lo básico, está bien pero podría ser mejor

2026-09-18 • via Nuitee
J
Josette • solo_traveller • fr
5
Pros:

La relation avec le personnel feminin était excellente.

Cons:

Manque de choix salé et de fruits pour le petit déjeuner. L'ascenseur était sale a l'extérieur, je pense que jamais nettoyé. Dommage.
Pas de porte serviette dans la salle de bain.

2026-09-16 • via Nuitee
Z
Zita • couple • hu
9
2026-09-16 • via Nuitee
N
Nathalie • solo_traveller • fr
1
2026-09-16 • via Nuitee