Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Air conditioning problems

Categories

Cleanliness
5.36
Several mentions of cleanliness issues, including a dirty shower and inadequate bathroom conditions.
Service
8.33
Friendly staff mentioned positively, though there were some service delays during check-in.
Location
8.37
Great location near transport and attractions, described positively by multiple reviewers.
Room Quality
6.32
General comments on room comfort, although concerns about maintenance were noted.
Amenities
6.85
Basic amenities with some issues, particularly with air conditioning in the rooms.
Value for Money
7.31
Considered reasonable for the price, but some felt expectations were not met.
Food and Beverage
6.36
Mixed reviews on breakfast quality, with a few positive remarks but overall dissatisfaction noted.
Overall Experience
6.33
General sentiment reflects a mix of satisfaction and disappointment with essential services.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:58

Property Description

City Views and Central Location
Hotel Alex Square offers stunning views of Rome's cityscape, located just 700 meters from Sapienza University and 600 meters from Rome Termini Train Station. Explore the city with ease as the vibrant city center is only 2.2 km away.

Comfortable Rooms with Modern Amenities
Each air-conditioned room at Hotel Alex Square is equipped with free WiFi, a desk, and a flat-screen TV. Enjoy a restful night's sleep with cozy bed linen and fresh towels provided in every room.

Multilingual Staff and Nearby Attractions
Experience exceptional hospitality with our English and Italian-speaking staff at the reception. Visit popular landmarks like Rome Termini Metro Station, Vittorio Emanuele Metro Station, and Santa Maria Maggiore, all within reach. Book your stay at Hotel Alex Square for a memorable Roman getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

6.9
Based on 980 reviews
Cleanliness: 5.36
Service: 8.33
Location: 8.37
Room Quality: 6.32
Amenities: 6.85
Value for Money: 7.31
Food and Beverage: 6.36
Overall Experience: 6.33
A
Andres • solo_traveller • us
7
Pros:

Room was very clean!

Cons:

Wi-Fi signal gets lost, the A/C didnt cool as it should and the fridge wasn't cold. Plus no ice machine and no phone inside the room to call the front desk.

2026-07-18 • via Nuitee
A
Ayodele Michael • couple • gb
5
LOCATION: The property is at excellent location, very close to the train station(Roma Termini). Also, Bus stops are all
Pros:

Good Location

Cons:

Very old

2026-07-16 • via Nuitee
Y
Yarelly • couple • co
5
No es lo que se ve en fotos
Pros:

La ubicación no está mal, a pesar que la zona se ve un poco fea y abandonada

Cons:

Es un hotel muy viejo y descuidado. La verdad no era muy agradable

2026-07-14 • via Nuitee
C
Carmen • solo_traveller • es
7
Aceptable
Pros:

Personal amable y buena ubicacion . Incluye desayuno con cafe de maquina, zumo de naranja de maquina, croissant, panecillos con mantequilla miel,

Cons:

La cadena del baño no iba, habia alguna suciedad

2026-07-13 • via Nuitee
B
Barbora • couple • cz
9
Spokojenost, tento hotel mohu doporučit. Chutné snídaně
Pros:

Poloha hotelu, čistota, klid

2026-07-11 • via Nuitee
K
karima selmaoui • extended_group • ma
8
Pros:

Le personnel et la situation géographique

Cons:

NA

2026-07-11 • via Nuitee
K
Kinga • couple • pl
2
2026-07-10 • via Nuitee
I
Ivan • solo_traveller • it
8
2026-07-09 • via Nuitee
S
Sanskar Chaudhary • solo_traveller • ee
8
Pros:

Location is so good, convenient check in, staff is helpful and listens.
My room had bad AC, made a lot of noise and didn't work well, also the flush was broken, but when I complained, they made sure to fix everything right away, so super good service.

Cons:

Sometimes the lift doesn't work, and then it's a hassle , especially if you are tired after a long day of roaming.

2026-07-08 • via Nuitee
G
GIUSEPPE • solo_traveller • it
5
2026-07-06 • via Nuitee
S
Sandra María • solo_traveller • es
5
2026-07-05 • via Nuitee
I
Igor • couple • pl
6
Pobyt oceniam na 6/10
Pros:

Dobra komunikacja z personelem, czyste pokoje, działająca klimatyzacja

Cons:

Lokalizacja, oraz korytarz hotelowy

2026-07-03 • via Nuitee
J
jesus • family_with_children • es
10
Pros:

La ubicacion tiene todo a 15 minutos en bicicleta/patín

Cons:

el ascensor solo se puede subir de dos en dos

2026-07-01 • via Nuitee
S
Saša • solo_traveller • rs
6
2026-06-30 • via Nuitee
R
Rustam • extended_group • az
3
Ужасно, не рекомендую!
Pros:

Близко к центру города.

Cons:

Очень слабый завтрак, грязно в номере, не отель, а хостел. С семьей жить невозможно. Не рекомендую бронировать. Персонал плохо работает, кондиционер в номере не работал, утром сообщил на ресепшен, вечером еще не починили, дали вентилятор, но и он был слабым и нормально не охлаждал. Сожалею, что выбрал этот отель.

2026-06-27 • via Nuitee
E
Ella • solo_traveller • us
10
Going to Rome was the best trip of my life. And partly why is because our hotel experience was excellent. Everyone was n
Pros:

It was only 10 minutes away from the train station. There was so much cute local restaurants and Rome is very walkable from where we stayed.

Cons:

Nothing

2026-06-27 • via Nuitee
M
Mohamed • couple • it
4
2026-06-27 • via Nuitee
G
Giovanni • couple • it
7
Darei la sufficienza
Pros:

La posizione comoda per la stazione termini

Cons:

Il bagno pulito ma molto vissuto

2026-06-24 • via Nuitee
Z
Zappini • solo_traveller • it
7
2026-06-22 • via Nuitee
I
István • solo_traveller • hu
6
2026-06-08 • via Nuitee