Itza Hotel Boutique Internacional

Hotels
9.6 (125 reviews)
Gran Colombia y Benigno Malo Esquina , Cuenca , ec

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Facilities

Offsite parking discounted rates available
Nightclub
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Elegant property
Friendly staff
Great location
Beautiful building
Cons:
Noise from nearby events
Parking inconvenience
Street food smoke

Categories

Cleanliness
9.49
The rooms were pleasant and clean.
Service
9.96
Staff was friendly, professional and helpful across multiple reviews.
Location
10
Excellent location, near attractions and walking distance to points of interest.
Room Quality
9.45
Rooms were comfortable and well-stocked with toiletries.
Amenities
9.48
Amenities included eclectic restaurants and a rooftop with great views.
Value for Money
9.44
Hotel offers a luxurious experience for the price.
Food and Beverage
9.49
Breakfast was wonderful with many options and restaurants were chic.
Overall Experience
9.47
Overall positive experience with high recommendation from guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:03

Property Description

Luxurious Accommodation:
Experience 5-star luxury at Itza Hotel Boutique Internacional, located in the heart of Cuenca. Each room is equipped with modern amenities like a flat-screen TV, fridge, and free WiFi. Some rooms even offer stunning city views from a private balcony.

Exceptional Services:
From a 24-hour front desk to concierge assistance, our hotel ensures a seamless stay. Enjoy delicious meals at the on-site restaurant, or unwind with a drink at the bar. Let our tour desk help you explore the best of Cuenca, and take advantage of airport transfers for convenience.

Prime Location:
Perfect for exploring the city, our hotel is near must-visit attractions like Tomebamba River and Cuenca New Cathedral. After a day of sightseeing, relax on the terrace or indulge in a scrumptious breakfast to start your day right.

Book your stay at Itza Hotel Boutique Internacional for an unforgettable experience in Cuenca!

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.6
Based on 125 reviews
Cleanliness: 9.49
Service: 9.96
Location: 10
Room Quality: 9.45
Amenities: 9.48
Value for Money: 9.44
Food and Beverage: 9.49
Overall Experience: 9.47
G
Guerrero • family_with_children • ec
10
2026-05-14 • via Nuitee
L
Lydia • solo_traveller • us
10
Pros:

Location and food from the restaurant

2026-04-22 • via Nuitee
H
Huayamave • couple • ec
10
2026-04-14 • via Nuitee
U
Ursula • couple • at
10
Top City Hotel!
Pros:

Sehr hochwertige Ausstattung.
Tolles Design im ganzen Haus.
Zimmer sind Top ausgestattet!
Personal sehr freundlich.
Tolle Roof Top Bar & Restaurant.

Cons:

Im Restaurant könnten mehr vegetarische Speisen angeboten werden.

2026-04-10 • via Nuitee
K
Karina • family_with_children • us
10
Oone of the most beautiful hotels in Cuenca with a superb customer service
Pros:

The hotel is beautiful, the location is ideal but it is the staff what makes the experience unforgettable. Breakfast menu is very diverse and exquisite. One of the best I had on a boutique hotel. Cocktails at night time on the roof top are a plus!!!

Cons:

This one is a matter of preference and age ;-): No AC. But it can't be helped. Its a colonial building not a modern facility. Staff went above and beyond to be sure I had a comfortable "cooler" night sleep.

2026-04-09 • via Nuitee
F
Fabiola Acurio • couple • ec
10
Pros:

Hermoso

Cons:

Tood me gusto

2026-04-01 • via Nuitee
A
alpa • couple • gb
10
Loved this hotel - 100% recommend
Pros:

Absolutely fabulous hotel in wonderful location. The hotel is amazing- clean, modern and full of wonderful decor and it smells so good too! The staff in all areas are 100% brilliant!

Cons:

WiFi is not great but it’s a small issue

2026-03-26 • via Nuitee
A
Annette • couple • de
10
2026-03-24 • via Nuitee
N
Norma • couple • us
10
Great location and service.
Pros:

Breakfast was incredible. At least 10 different menu choices, each one very filling and delicious. The rooftop bar tender and service very good and the rooftop restaurant excellent with wonderful view of cathedral.

2026-03-10 • via Nuitee
R
Ruben • couple • ec
10
2026-03-10 • via Nuitee
R
Rafael JP • couple • ec
10
Pros:

The hotel was amazing, beautiful and confortable. The rooftop restaurant has a invaluable view.

2026-03-08 • via Nuitee
K
Kevin • couple • ca
9
2026-03-01 • via Nuitee
V
Vanessa • family_with_children • ec
8
Ubicación ideal!
Pros:

Es precioso el Hotel y la ubicación

Cons:

Que no tenía aire acondicionado los cuartos internos. Me dio mucho calor.

2026-02-14 • via Nuitee
L
LUIS FERNANDO • couple • ec
10
2026-01-29 • via Nuitee
M
Marco M • couple • ec
9
Pros:

El rooftop, el baño y el desayuno

Cons:

Las almohadas y q no hay vista

2026-01-24 • via Nuitee
G
Greg • couple • ca
10
Pros:

An amazing place to stay while visiting the beautiful city of Cuenca. It has great restaurants and so close to many many more great restaurants as well as all the activities you want

2026-01-19 • via Nuitee
A
Audrey • couple • us
8
Pros:

Loved the hotel, great location, friendly hotel staff

Cons:

No air conditioning in the rooms so you feel closed in . Some rooms don’t have windows

2026-01-19 • via Nuitee
J
jofre • couple • ec
10
excelente
Pros:

atencion

2026-01-15 • via Nuitee
K
Karina • family_with_children • ec
10
Lindo
Pros:

Comida

Cons:

La cama pequeña

2026-01-11 • via Nuitee
H
Hernan • couple • ec
10
Maravillosa
Pros:

Todo exelente

2026-01-06 • via Nuitee