Palácio do Visconde - The Coffee Experience

Hotels
9.2 (2004 reviews)
Rua Maria da Fonte nº 55 , Lisbon , pt

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Facilities

Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Exceptional service
Excellent dining options
Cons:
Noise issues
Rooms could be larger

Categories

Cleanliness
8.95
Specific sentiment from text: Clean and well-maintained, noted in several reviews.
Service
9.95
Specific sentiment from text: Staff is friendly, helpful, and attentive to details.
Location
9.45
Specific sentiment from text: Great location, convenient to city center.
Room Quality
8.45
Sentiment from text: Some rooms are small and noise insulation is not optimal.
Amenities
8.45
Sentiment from text: Decent amenities but could use improvements.
Value for Money
9.45
Sentiment from text: Good value for the quality of stay, though some amenities might be lacking.
Food and Beverage
9.45
Sentiment from text: Excellent breakfast and restaurant offerings.
Overall Experience
9.45
Summative sentiment from text: Generally positive despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:23

Property Description

Historic Building in Lisbon:
Palácio do Visconde - The Coffee Experience, located in a historic building in Lisbon, offers a unique stay experience with a garden and terrace for guests to enjoy.

Luxurious Amenities:
This sustainable guest house provides air-conditioned rooms with modern amenities such as a minibar, flat-screen TV, and a private bathroom. Guests can also enjoy a delicious à la carte breakfast with local specialties and relax in the on-site romantic restaurant.

Convenient Location and Services:
Situated near popular attractions like Rossio and St. George's Castle, this property offers a 24-hour front desk, free WiFi, and sightseeing tours for guests to explore Lisbon effortlessly.

Book your stay at Palácio do Visconde - The Coffee Experience for a memorable and comfortable experience in Lisbon.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.2
Based on 2004 reviews
Cleanliness: 8.95
Service: 9.95
Location: 9.45
Room Quality: 8.45
Amenities: 8.45
Value for Money: 9.45
Food and Beverage: 9.45
Overall Experience: 9.45
N
Neil • couple • gb
9
2026-05-07 • via Nuitee
F
Francis • couple • gb
10
2026-05-06 • via Nuitee
C
Christopher • couple • gb
9
Lovely small hotel with a personal touch
Pros:

Lovely hotel, superbly clean, great staff, great food and drink.

2026-05-05 • via Nuitee
X
xiaofeng • couple • za
8
Pros:

喜欢酒店的位置和氛围，房间也舒适，环境不错，菜味道还不错。

Cons:

有些服务生态度比较冷漠。

2026-05-04 • via Nuitee
W
Wenqian • solo_traveller • gb
9
2026-05-02 • via Nuitee
E
Eleftherios • solo_traveller • ch
10
Pros:

Big rooms, quiet location, great breakfast, very helpful staff ! I would gladly stay again.

Cons:

Nothing to complain

2026-05-02 • via Nuitee
B
Bill • couple • gb
10
2026-04-30 • via Nuitee
L
Luc • solo_traveller • ca
9
Viscountly Charms?
Pros:

Staff were delightfully courteous and helpful, especially Israel and Beatriz at the front desk, as well as the very charming breakfast ladies. The place possesses a quaint old-world charm. The restaurant offers a small but superb menu.

Cons:

This was the only place during our Portugal trip where our Visa credit card was initially declined, very puzzling.

2026-04-30 • via Nuitee
P
Penne • solo_traveller • us
10
I had a beautiful stay the staff was very welcoming.
Pros:

Everything!

Cons:

Nothing.

2026-04-30 • via Nuitee
O
Otto • couple • at
10
Alles perfekt, bis auf das „ Schaufenster „
Pros:

Sehr nette Gastgeber, sehr feines Bett, leckeres Frühstück

Cons:

Bitte gestaltet die Aussenansicht des kleinen Hotels, der erste Eindruck ist nicht gut… da könnte man optimieren

2026-04-29 • via Nuitee
K
Kristýna • solo_traveller • cz
7
My stay was too short to evaluate
Pros:

room was clean, stuff very nice and friendly, rich breakfast

Cons:

the room didn`t look like nothing on the pictures. the property itself is historic, the dinning/breakfast room is beautiful. but the room is just simple average room you dont wanna spend there more time than needed. I paid for a simple room, first option offered on booking, no big deal.

2026-04-27 • via Nuitee
J
Jacek • extended_group • pl
10
Lizbona to dla nas zawsze Visconde
Pros:

Cudowne klimatyczne miejsce z fantastyczną obsługą. Zjawiskowe śniadania

Cons:

Brak

2026-04-25 • via Nuitee
A
Ahmad S • solo_traveller • br
10
Uma viagem no tempo em Lisboa
Pros:

Gostei do tipo de habitação, a limpeza , o excelente café da manhã, um primor de lugar. Recomendo

Cons:

Não observei pontos negativos.

2026-04-24 • via Nuitee
V
Valery • couple • fr
8
Un beau lieu bien restauré avec une histoire attachante et du personnel très accueillant mais avec néanmoins (et c est d
Pros:

Le charme d une belle restauration d un lieu chargé d histoire. Le storytelling autour des propriétaires importateurs de café .
Un point de détail important : les parquets mangnifiques !

Cons:

En particulier le bruite dans la chambre que nous avions louée et qui donnait sur la rue mais aussi le manque de certaines commodités comme un meuble sous le lavabo, la porte de la salle de bain qui fermait mal ou les traces de réparations entre le mur et les toilettes (ou le lavabo et le mur); bref plutôt des détails qui gâchent un ensemble de qualité .

2026-04-23 • via Nuitee
L
Luc • solo_traveller • ca
10
Superb
Pros:

Exceptionally friendly and helpful staff. Spacious and peaceful room, calming environment.

Cons:

No negative points to mention.

2026-04-23 • via Nuitee
S
Silke • couple • de
9
Wir werden bestimmt wiederkommen.
Pros:

Das Hotel verströmt eine ruhige und entspannte Atmosphäre und das Personal ist ausnehmend freundlich und hilfsbereit.

2026-04-22 • via Nuitee
M
Mitchell • solo_traveller • us
10
Beautiful with great coffee
Pros:

The room was luxurious with a comfy bed.
The coffee was great and there is free drip ☕ and tea.
We were gifted a bottle of the brut with chocolates and fruits
The breakfast was nice.

Cons:

While the subway station is not too far of a walk, I would not recommend trekking it with suit cases, as it's uphill on cobble stone. Also the station at the time we were there did not have an elevator, which meant carrying all the luggage up the stairs.
Take a bolt instead.

Walls are thin, so expect to hear and be heard.

2026-04-22 • via Nuitee
C
Cristiane • extended_group • br
8
Atendimento incrível e excelente café-da-manhã.
Pros:

Atendimento fantástico, toda a equipe foi muito atenciosa, gentil e eficiente. A limpeza também é um ponto alto, com toalhas e lençois cheirosos e todo o ambiente super limpo. A localização é ótima, próxima de transporte público e restaurantes, mas muito silenciosa e tranquila para uma boa noite de sono. O café da manhã é excelente e há café e água disponíveis todo o dia.

Cons:

O banheiro adaptado dentro do quarto deixou a desejar. Portas que não fechavam direito e complicavam a questão da privacidade. Faltam armários no quarto e sob a pia e o mobiliário, apesar de bonito, não é muito funcional. Achamos bom o fato de ter um frigobar.

2026-04-22 • via Nuitee
U
Urmas • couple • de
9
2026-04-19 • via Nuitee
L
Lyn • couple • gb
10
A fabulous hotel for an enjoyable trip to Lisbon
Pros:

The hotel was lovely, the staff professional, helpful and friendly. The breakfast was very good, restaurant good and I understand the coffee was fabulous (tea drinker).

Cons:

Not anything I can think of.

2026-04-18 • via Nuitee