PLAZA Premium Heidelberg

Hotels
8.1 (8122 reviews)
6 Sofienstraße , Heidelberg , de

listing image 1
Show all photos

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Central location
Lovely reception staff
Good breakfast
Cons:
Poor cleanliness
High prices
Uncomfortable room features

Categories

Cleanliness
7.43
Multiple mentions of cleanliness issues, particularly with the room and bathroom.
Service
8.9
Reception staff was lovely, but some service aspects were disappointing.
Location
9.44
The hotel is very central.
Room Quality
7.89
Room quality was complained about, especially regarding comfort and cleanliness.
Amenities
7.42
Lack of sufficient amenities and some complaints about the comfort of facilities.
Value for Money
6.88
Overall sentiment suggests the hotel is overpriced for the experience.
Food and Beverage
8.43
Breakfast was good but with limited choices, cold eggs reported.
Overall Experience
8.4
Some positives, but several complaints overshadowed the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 02:30

Property Description

Luxurious Accommodation
Experience comfort and style at PLAZA Premium Heidelberg, located in the heart of Heidelberg. Our guest rooms are equipped with modern amenities such as air conditioning, flat-screen TVs, and free toiletries, ensuring a relaxing stay for all guests.

Convenient Facilities
Enjoy access to our fitness centre, bar, and terrace during your stay. With a 24-hour front desk and luggage storage available, we strive to make your visit as seamless as possible.

Delicious Dining Options
Start your day right with a delicious buffet breakfast at our hotel. Whether you're exploring the nearby Historical Centre of Heidelberg or visiting Heidelberg University, our convenient location makes it easy to experience the best of the city.

Book your stay at PLAZA Premium Heidelberg now for an unforgettable experience in Heidelberg!

Important information:

When booking 5 rooms or more, different policies and additional supplements may apply.

Pets: Please note that we can only accommodate dogs as pets. There is a fee per night for these. Assistance dogs are of course exempt from the fee.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.1
Based on 8122 reviews
Cleanliness: 7.43
Service: 8.9
Location: 9.44
Room Quality: 7.89
Amenities: 7.42
Value for Money: 6.88
Food and Beverage: 8.43
Overall Experience: 8.4
B
Bernd • couple • de
7
2026-06-27 • via Nuitee
V
Veri S. • couple • at
8
Pros:

Tolle Lage, wahnsinns Auswahl beim Frühstück, tolles und schönes Hotel.

Cons:

Leider war das Zimmer, im Gegensatz zum restlichen Hotel, nicht sauber.

2026-06-27 • via Nuitee
F
Frode • family_with_children • no
9
2026-06-27 • via Nuitee
K
Kristin • solo_traveller • de
8
2026-06-27 • via Nuitee
C
cheryl • couple • gb
10
Excellent location, very central
Pros:

Lovely breakfast, air conditioned rooms very convenient.

2026-06-27 • via Nuitee
E
Egehan • solo_traveller • ch
7
Gutes Frühstück
Pros:

Die Lage

Cons:

Obwohl ich erwähnt hatte, dass wir ein grosses Bett wollen, waren es 2 einzelne Betten
Reinigung musst Du am Vorabend angeben
sonst wird das Zimmer nicht geputzt

2026-06-27 • via Nuitee
D
damla • couple • tr
9
2026-06-27 • via Nuitee
M
Moosa • couple • ae
10
2026-06-27 • via Nuitee
R
Richard • couple • nl
8
2026-06-26 • via Nuitee
H
Haoran • solo_traveller • de
10
Sehr sehr gut！
Pros:

空调非常方便好用，房间内有免费瓶装水，前台接待人员非常专业且友善，非常好评

2026-06-26 • via Nuitee
S
Sritharan • solo_traveller • in
9
2026-06-26 • via Nuitee
E
Emiel • couple • nl
8
2026-06-26 • via Nuitee
Y
YS • solo_traveller • sg
8
Pros:

Good location, parking space in garage . Friendly staff. And thankfully air-conditioned, as the weather was so hot.

Cons:

Pillows too soft.

2026-06-26 • via Nuitee
I
Ivanka • couple • nl
8
Pros:

Uitgebreid ontbijtbuffet, nette schone kamers met goede airco. Locatie van hotel tov bezienswaardigheden en centrum erg goed. Parkeergelegenheid onder het hotel.

Cons:

Kamer met zicht op het kasteel geboekt, viel wat tegen door smal raam en zonwering aan buitenzijde van het pand.

2026-06-26 • via Nuitee
M
Mathieu • couple • ch
7
Une nuit à Heidelberg
Pros:

L'emplacement très central de l'hotel, la chambre climatisée à un étage élevé, avec une très belle vue sur les toits de la ville.
L'hôtel dispose d'un restaurant sur le rooftop, très sympa et très bon.
Il y a également un parking souterrain.

Cons:

La salle de bains mériterait un rafraichissement.

2026-06-26 • via Nuitee
M
Mario • couple • de
8
2026-06-26 • via Nuitee
K
Karsten • couple • de
9
2026-06-25 • via Nuitee
C
Candy • solo_traveller • be
8
2026-06-25 • via Nuitee
B
Bruntje • couple • de
6
Ok
Pros:

Lage, freundliches Personal

Cons:

Kleines stickiges Zimmer

2026-06-25 • via Nuitee
U
Ute • solo_traveller • lu
9
Gutes Hotel mit Tiefgarage für einen Wochenendtrip.
Pros:

Die sehr gute Lage, sofort an der Fußgängerzone gelegen.

Cons:

Nichts

2026-06-25 • via Nuitee