PLAZA Premium Heidelberg

Hotels
8.1 (7919 reviews)
6 Sofienstraße , Heidelberg , de

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Facilities

Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Soundproof rooms
See all facilities

Review Highlights

Pros:
Central location
Lovely reception staff
Good breakfast
Cons:
Poor cleanliness
High prices
Uncomfortable room features

Categories

Cleanliness
7.43
Multiple mentions of cleanliness issues, particularly with the room and bathroom.
Service
8.9
Reception staff was lovely, but some service aspects were disappointing.
Location
9.44
The hotel is very central.
Room Quality
7.89
Room quality was complained about, especially regarding comfort and cleanliness.
Amenities
7.42
Lack of sufficient amenities and some complaints about the comfort of facilities.
Value for Money
6.88
Overall sentiment suggests the hotel is overpriced for the experience.
Food and Beverage
8.43
Breakfast was good but with limited choices, cold eggs reported.
Overall Experience
8.4
Some positives, but several complaints overshadowed the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 02:30

Property Description

Luxurious Accommodation
Experience comfort and style at PLAZA Premium Heidelberg, located in the heart of Heidelberg. Our guest rooms are equipped with modern amenities such as air conditioning, flat-screen TVs, and free toiletries, ensuring a relaxing stay for all guests.

Convenient Facilities
Enjoy access to our fitness centre, bar, and terrace during your stay. With a 24-hour front desk and luggage storage available, we strive to make your visit as seamless as possible.

Delicious Dining Options
Start your day right with a delicious buffet breakfast at our hotel. Whether you're exploring the nearby Historical Centre of Heidelberg or visiting Heidelberg University, our convenient location makes it easy to experience the best of the city.

Book your stay at PLAZA Premium Heidelberg now for an unforgettable experience in Heidelberg!

Important information:

When booking 5 rooms or more, different policies and additional supplements may apply.

Pets: Please note that we can only accommodate dogs as pets. There is a fee per night for these. Assistance dogs are of course exempt from the fee.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.1
Based on 7919 reviews
Cleanliness: 7.43
Service: 8.9
Location: 9.44
Room Quality: 7.89
Amenities: 7.42
Value for Money: 6.88
Food and Beverage: 8.43
Overall Experience: 8.4
L
LP0904 • solo_traveller • hu
10
Tökéletes hotel a történelmi városközpontban
Pros:

Szuper helyen, a központban van. Tágas, tiszta, jól felszerelt, igényesen berendezett szoba. A reggeliző terem nagyon szép, az étel választék óriási.

Cons:

Apróság, de kellemetlen volt, hogy a -1 szinten a mosdókat kicsekkolás után, amikor visszamentünk a csomagokért, nem tudtuk a szobakártya nélkül használni.

2026-05-16 • via Nuitee
M
Marcos • couple • br
9
Aceitável, mas pleno preço eu esperava mais.
Pros:

Tudo muito limpo e bonito, apesar das entradas, elevadores e portas para os andares serem um pouco confusas e trabalhosas.

Cons:

Não gostei que apenas juntaram duas camas de solteiro sem aquele enchimento na junção ou aquele mini colchão de casal que os hotéis colocam por cima para que as camas não se separem.

2026-05-16 • via Nuitee
T
Thierry • solo_traveller • be
8
Pros:

Sfeervol, modern en volledig in orde hotel.
Uitgebreid ontbijt.

Cons:

Jammer dat je de avond op voorhand al moet laten weten of je de kamer gepoetst wil hebben of niet. Met kinderen is dat niet altijd op voorhand te voorspellen.

2026-05-16 • via Nuitee
A
Armin • couple • de
9
2026-05-16 • via Nuitee
M
Melissa • couple • de
8
2026-05-16 • via Nuitee
F
Fritz • couple • ch
9
super gelegn und freundlich
Pros:

lage, ruhig m Zentrum, top Frühstück, sehr freundliches personal, parking im kaufhof optimal, w-lan top

Cons:

-

2026-05-16 • via Nuitee
M
Mandy • couple • lu
9
2026-05-15 • via Nuitee
K
Kaspar • extended_group • ch
10
Idealer Ausgangspunkt für Heidelberg
Pros:

Top Lage

2026-05-15 • via Nuitee
L
Luke • couple • nl
7
goed
Pros:

goed

Cons:

niets

2026-05-15 • via Nuitee
M
Marianne • couple • fr
10
Beau séjour dans une belle ville
Pros:

Chambre et salle de bain spacieuses et confortables. Bien situé vers la gare et le centre-ville historique. Des parkings à proximité. Très bon petit déjeuner.

Cons:

Rien à redire sur cet établissement

2026-05-15 • via Nuitee
D
Dietmar • solo_traveller • de
8
2026-05-15 • via Nuitee
J
Joachim • extended_group • de
7
2026-05-14 • via Nuitee
J
Julie • extended_group • gb
10
Excellent location with parking.
Pros:

A great hotel in a an excellent location with parking.

2026-05-14 • via Nuitee
K
Kai • solo_traveller • de
7
2026-05-13 • via Nuitee
B
Björn • couple • se
8
2026-05-13 • via Nuitee
M
Marlis • couple • fr
8
A perfect place to visit Heidelberg’s old town
Pros:

Friendly, helpful staff, excellent location near a major transport stop AND close to old city
Good breakfast
Rooftop terrace

Cons:

Rather ugly and dark design

2026-05-13 • via Nuitee
W
Wim • couple • nl
8
2026-05-13 • via Nuitee
B
Beatrice • family_with_children • de
7
2026-05-11 • via Nuitee
C
Carl Philip • family_with_children • de
3
Preis-Leistung stimmt nicht.
2026-05-11 • via Nuitee
N
Nicolas • solo_traveller • de
10
Für mich eines der besten Optionen in Heidelberg
Pros:

- es gibt fast keine bessere Lage
- unbedingt ein Zimmer weit oben mit Schlossblick nehmen (traumhaft)
- sehr gute schallisolierte Fenster

2026-05-11 • via Nuitee