PLAZA Premium Heidelberg

Hotels
8.1 (8376 reviews)
6 Sofienstraße , Heidelberg , de
+49 6221 4353920

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Central location
Lovely reception staff
Good breakfast
Cons:
Poor cleanliness
High prices
Uncomfortable room features

Categories

Cleanliness
7.43
Multiple mentions of cleanliness issues, particularly with the room and bathroom.
Service
8.9
Reception staff was lovely, but some service aspects were disappointing.
Location
9.44
The hotel is very central.
Room Quality
7.89
Room quality was complained about, especially regarding comfort and cleanliness.
Amenities
7.42
Lack of sufficient amenities and some complaints about the comfort of facilities.
Value for Money
6.88
Overall sentiment suggests the hotel is overpriced for the experience.
Food and Beverage
8.43
Breakfast was good but with limited choices, cold eggs reported.
Overall Experience
8.4
Some positives, but several complaints overshadowed the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 02:30

Property Description

Luxurious Accommodation
Experience comfort and style at PLAZA Premium Heidelberg, located in the heart of Heidelberg. Our guest rooms are equipped with modern amenities such as air conditioning, flat-screen TVs, and free toiletries, ensuring a relaxing stay for all guests.

Convenient Facilities
Enjoy access to our fitness centre, bar, and terrace during your stay. With a 24-hour front desk and luggage storage available, we strive to make your visit as seamless as possible.

Delicious Dining Options
Start your day right with a delicious buffet breakfast at our hotel. Whether you're exploring the nearby Historical Centre of Heidelberg or visiting Heidelberg University, our convenient location makes it easy to experience the best of the city.

Book your stay at PLAZA Premium Heidelberg now for an unforgettable experience in Heidelberg!

Important information:

When booking 5 rooms or more, different policies and additional supplements may apply.

Pets: Please note that we can only accommodate dogs as pets. There is a fee per night for these. Assistance dogs are of course exempt from the fee.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.1
Based on 8376 reviews
Cleanliness: 7.43
Service: 8.9
Location: 9.44
Room Quality: 7.89
Amenities: 7.42
Value for Money: 6.88
Food and Beverage: 8.43
Overall Experience: 8.4
S
Sebastian • solo_traveller • de
9
2026-08-29 • via Nuitee
M
Michael • family_with_children • de
9
2026-08-29 • via Nuitee
V
Verena • solo_traveller • de
9
2026-08-29 • via Nuitee
A
Ali • solo_traveller • de
4
Gar nicht premium Qualität
Pros:

Tolle Lage in Altstadtnähe. Alles komfortabel zu Fuss zu erreichen.

Die Aussicht Richtung Altstadt ist toll.

Cons:

Das Preisleistungsverhältnis hat nicht gepasst.
Toilette war undicht. Hängende Kabelenden und Taubenkacke am Balkon. Taubenkacke auch in der Tiefgarage. Eine TV Fernbedienung hat gefehlt. Trotz Reklamation wurde nichts unternommen.
Für 4 Nächte habe ich 1200€ gezahlt. Enttäuschend. 19€ Parkplatz + Touristensteuer nochmal on top.

2026-08-28 • via Nuitee
M
Melanie • solo_traveller • de
8
Gutes Hotel, um die Heidelberger Innenstadt zu erkunden
Pros:

Die Lage, das Zimmer mit Blick auf das Schloss, die Sauberkeit und die Freundlichkeit des Personals.

Cons:

Dass sich in unserem Zimmer an manchen Stellen die Tapete wellte und teilweise von den Wänden gelöst hat.

2026-08-28 • via Nuitee
B
Bettina • extended_group • de
7
2026-08-28 • via Nuitee
D
Dennis van O • solo_traveller • nl
9
Doorreis overrnachting Heidelberg
Pros:

Mooie nette schone kamer. Ruime badkamer. Heel goed bed.

Cons:

Geen zeepjes etc om bijvoorbeeld je handen te wassen aanwezig in de badkamer. Wel een bordje dat die evt op te halen zijn bij de receptie.

2026-08-27 • via Nuitee
W
Willem • couple • de
10
2026-08-27 • via Nuitee
R
R.P. • couple • nl
8
2026-08-27 • via Nuitee
M
Michele • family_with_children • it
3
2026-08-27 • via Nuitee
N
Nicole • couple • de
10
Ich komme wieder
Pros:

Die Ausstattung und Gestaltung der Zimmer

Cons:

Das Parkhaus ist zu teuer

2026-08-27 • via Nuitee
E
Elisabetta Maria Teresa • couple • it
8
Soggiorno ad Heidelberg, città da non perdere
Pros:

Posizione in centro, non abbiamo usato la macchina per 3 gg. la colazione ottima sia dolce che salato con prodotti di qualità. La camera piccola ma pulita e con bollitore X caffè o the.

Cons:

I cuscini, due uno più molle dell’altro

2026-08-27 • via Nuitee
E
Edda • couple • it
9
2026-08-27 • via Nuitee
F
Fatemeh • solo_traveller • dk
10
2026-08-27 • via Nuitee
C
Cristina • couple • es
8
2026-08-26 • via Nuitee
D
Denise • couple • at
8
Cons:

Die Tiefgarage gehört einmal richtig gereinigt !! Auch ist im Innenhof ein ziemliches Rattenproblem !

2026-08-26 • via Nuitee
H
hiemer • solo_traveller • de
9
2026-08-26 • via Nuitee
B
Beate • couple • de
9
2026-08-24 • via Nuitee
M
Maria Chiara • extended_group • it
8
Comodo e pulito
Pros:

Hotel moderno e pulito in buona posizione

Cons:

La hall poco accogliente

2026-08-24 • via Nuitee
J
Judith • couple • de
9
2026-08-24 • via Nuitee