The Citi Residenci Hotel - Durgapur

Hotels
7.4 (190 reviews)
Shahid Khudiram Sarani Near City Center , Durgāpur , in

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Polite housekeeping staff
Location is a pro
Cons:
Outdated property
Poor room quality

Categories

Cleanliness
6.54
Housekeeping staff were polite but lacked proper training; property condition outdated.
Service
8.51
Housekeeping and in-room dining staff were polite and tried their best, but overall service was lacking.
Location
8.55
Location was noted as a pro, though the property is not a destination for comfort.
Room Quality
5.5
Rooms at the 5th floor were described as pathetic, with low ceiling height and no window view.
Amenities
7.53
Limited amenities; restaurant concept had room for improvement.
Value for Money
6.49
Outdated property not worth the premium rates charged.
Food and Beverage
7.54
Restaurant was nostalgic but lacked authenticity and quality.
Overall Experience
8.51
Mixed feelings; while there were positives, many areas need serious improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 13:49

Property Description

Luxurious Accommodation with Top-Notch Amenities

Fitness Centre and Indoor Pool: Stay in shape and unwind with our fitness center and indoor pool, perfect for relaxation after a long day of travel or work.

Dining and Bar Options: Indulge in delicious meals at our restaurant, grab a drink at the bar, or enjoy the convenience of room service for a cozy night in.

Convenient Location and Excellent Service: Situated near Asansol Junction Railway Station and the airport, with multilingual staff available 24/7 for all your needs.

Experience comfort and convenience at The Citi Residenci Hotel - Durgapur. Book your stay now for a memorable experience!

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 17 years old stay for Rs. 1,000 per person per night when using an existing bed.
    Children up to and including 6 years old stay for free when using an available extra bed.
    People 8 years old and over stay for Rs. 1,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.4
Based on 190 reviews
Cleanliness: 6.54
Service: 8.51
Location: 8.55
Room Quality: 5.5
Amenities: 7.53
Value for Money: 6.49
Food and Beverage: 7.54
Overall Experience: 8.51
S
Subham • solo_traveller • in
9
2026-06-28 • via Nuitee
M
Madhusri • solo_traveller • in
10
Pros:

Everything

Cons:

Nothing specific to mention

2026-06-24 • via Nuitee
S
Srikanth Srinivasan • solo_traveller • in
9
2026-06-22 • via Nuitee
A
Ashok • solo_traveller • in
9
Pros:

Excellent stay

2026-06-05 • via Nuitee
S
Spandan • solo_traveller • in
8
2026-05-18 • via Nuitee
S
Sudipta • solo_traveller • in
1
2026-04-27 • via Nuitee
S
Suresh • solo_traveller • in
10
2026-02-12 • via Nuitee
T
Tapan • family_with_children • us
8
Cons:

Too much construction sound, I can hear from the room.

2026-02-08 • via Nuitee
K
Kaustav • couple • in
8
2026-01-19 • via Nuitee
S
Sarkar • extended_group • in
8
2026-01-17 • via Nuitee
A
ARNAB • family_with_children • in
7
2026-01-16 • via Nuitee
S
Swapnendu • family_with_children • in
10
2026-01-13 • via Nuitee
S
Suresh • solo_traveller • in
10
2026-01-11 • via Nuitee
G
Gangopadhyay • family_with_children • in
10
Pros:

Ambiance

Cons:

Staff response

2026-01-08 • via Nuitee
R
RACHNA • couple • in
8
2025-12-22 • via Nuitee
D
Dipankar • family_with_children • in
10
2025-09-18 • via Nuitee
D
Dr. Abhishek • family_with_children • in
3
2025-09-08 • via Nuitee
N
NILADRI • couple • in
9
2025-09-04 • via Nuitee
M
Marianna • family_with_children • de
10
Pros:

Everything

Cons:

No smart tv

2025-09-03 • via Nuitee
R
riju • family_with_children • in
10
Awesome brilliant superb mind blowing
Pros:

Always SUPERB

Cons:

Nothing as such it’s very difficult to find out even a SINGLE MISTAKE

2025-08-21 • via Nuitee