Holiday Inn & Suites Detroit - Troy by IHG

Hotels
Holiday Inn Hotels & Resorts
8 (347 reviews)
870 Tower Drive , Troy , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Location
Clean facilities
Good breakfast quality
Cons:
Poor service
Cleanliness issues
Limited amenities

Categories

Cleanliness
7.14
Multiple reviews mentioned issues like unclean rooms and empty toiletries.
Service
8.11
Mixed feedback with some staff issues, but location and convenience positively noted.
Location
9.65
Consistently praised for its convenient location.
Room Quality
7.6
Rooms had some complaints but were generally described as decent.
Amenities
7.63
Noted issues with missing amenities and broken facilities.
Value for Money
8.59
Standard hotel value considering the amenities lacking in some areas.
Food and Beverage
7.64
Breakfast pricing inconsistencies and limited options noted.
Overall Experience
7.61
Despite issues, some positive aspects highlighted, but overall dissatisfied.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:16

Property Description

Luxurious Accommodation
Holiday Inn & Suites Detroit - Troy, an IHG Hotel offers upscale rooms with modern amenities like flat-screen TVs and air conditioning, ensuring a comfortable stay for all guests.

Convenient Facilities
Enjoy access to a fitness centre, indoor pool, business centre, and a bar, providing ample opportunities for relaxation and recreation during your stay.

Prime Location
Centrally located near popular attractions such as TCF Center and Meadow Brook Music Festival, this hotel is the perfect choice for travelers seeking both convenience and comfort.

Book your stay at Holiday Inn & Suites Detroit - Troy now for a memorable and enjoyable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DTW

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 347 reviews
Cleanliness: 7.14
Service: 8.11
Location: 9.65
Room Quality: 7.6
Amenities: 7.63
Value for Money: 8.59
Food and Beverage: 7.64
Overall Experience: 7.61
K
KIMIHIRO solo_traveller jp
8
2026-04-18 via Nuitee
P
Penny couple us
4
2026-03-29 via Nuitee
C
Chrissy couple us
1
Pros:

Nothing about it

Cons:

Bugs in room

2026-03-07 via Nuitee
C
Chrissy couple us
1
Pros:

Nothing

Cons:

Bugs in the room gross I want my money back

2026-03-07 via Nuitee
A
Ashley family_with_children us
9
Clean and friendly staff
Pros:

Clean, friendly staff, and a decent location.

Cons:

The only thing is I booked this hotel through booking.com and changed my card at the last minute. Upon check they man working confirmed the card we wanted to use and we said yes, however, the wrong card was charged. This didnt take away from our stay and im sure it could've been fixed had we asked about it. But for future guest make sure the right card is being charged.

2026-03-02 via Nuitee
P
Prosser family_with_children us
8
2026-02-27 via Nuitee
E
Essence family_with_children us
9
2026-01-26 via Nuitee
B
Brianna solo_traveller us
7
2026-01-20 via Nuitee
C
Cedric solo_traveller us
5
The hotel is a good facility; however, the service and staff kindness are missing.
Pros:

The breakfast was well-prepared and tasted good.

Cons:

The staff were rude and did not make guests feel welcome. They seemed unwilling to assist with room requests. My room was not cleaned during the three days I stayed at the hotel, and I only received towels on one of those days. The hotel also appeared to be understaffed.

2026-01-20 via Nuitee
S
Steven couple us
9
Pros:

Breakfast was over priced, food was ok.

2026-01-19 via Nuitee
B
Beatty solo_traveller us
6
2026-01-19 via Nuitee
L
Lamar couple us
10
2026-01-19 via Nuitee
C
Christopher couple us
10
For it being a short visit, everything was wonderful; the associates were helpful and friendly.
Pros:

For it being a short visit, everything was wonderful. The associates were helpful and friendly.

Cons:

N/A

2026-01-19 via Nuitee
M
Mark solo_traveller us
8
2026-01-19 via Nuitee
D
David couple us
10
Awesome, no issues, and super comfy and close to lots of fun thing!
Pros:

Beautiful hotel

Cons:

It had a downstairs bar, really friendly staff and was very clean.

2026-01-12 via Nuitee
J
James solo_traveller us
1
Cons:

Was given someone elses room. After I went to bed someone came in until they heard my voice. For some reason I was not given my assigned room and given someone elses Bad, Bad, Bad.

2025-12-27 via Nuitee
S
Shawn couple us
7
2025-12-20 via Nuitee
D
DAN family_with_children cn
10
Pros:

非常满意

2025-12-14 via Nuitee
J
Jeffrey family_with_children us
9
2025-11-08 via Nuitee
N
Nicholas solo_traveller gb
9
2025-11-03 via Nuitee