The Royal Hotel

Hotels
8 (2737 reviews)
13-17 East Parade , Whitley Bay , gb

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast options
Cons:
Dirty rooms
Tired decor
Maintenance issues

Categories

Cleanliness
6.46
Several reviews mention dirty rooms and a need for better cleaning.
Service
8.93
Friendly staff were frequently mentioned, contributing to a positive experience.
Location
8.97
Great location near the beach and local amenities praised in multiple reviews.
Room Quality
7.42
Rooms reported as old or tired, but some mentioned spaciousness and comfort.
Amenities
7.95
Breakfast was well-received and free parking available.
Value for Money
7.91
Good value noted, especially compared to city center prices.
Food and Beverage
8.46
Breakfast was generally praised, with options for special diets.
Overall Experience
7.93
While there were issues, the overall sentiment remained positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:03

Property Description

Luxurious Accommodation
The Royal Hotel in Whitley Bay offers a high standard of accommodation with a focus on cleanliness and quality. Guests can enjoy comfortable sea view rooms with en-suite facilities and modern amenities like flat-screen TVs and free WIFI.

Breathtaking Views
Wake up to panoramic views of Whitley Bay's blue flag beach and St Mary's Lighthouse from the sea view rooms. The hotel's prime location on the seafront Promenade allows guests to immerse themselves in the beauty of the coastline.

Ideal Location
Conveniently situated near bustling restaurants, bars, and popular attractions like the Spanish City and St Mary's Lighthouse, the Royal Hotel is the perfect base for exploring Whitley Bay, Newcastle upon Tyne, and Northumberland.

Ready to experience a memorable stay by the sea? Book your room at the Royal Hotel today!

Important information:

'Refurbishment Works:

We're thrilled to announce the renovation journey of the Royal Hotel have commenced! This indeed means the front elevation looks unsettling however we assure you your comfort is our top priority. We understand this is inconvenient however please bear with us as we improve the property. Any concerns or queries please speak to our wonderful team.'

Please note that parking is allocated on a first come first served basis.

Please be aware that there are 17 steps leading from reception to the rooms. The staircase is wide with a wide banister.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for £20 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 2737 reviews
Cleanliness: 6.46
Service: 8.93
Location: 8.97
Room Quality: 7.42
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 8.46
Overall Experience: 7.93
C
Catherine solo_traveller us
10
Friendly, helpful staff, good accommodation made my stay a wonderful experience! I’ll be back again next year!
Pros:

Good location, excellent value for money, breakfast food hot and cold buffets delicious with a large selection and variety from which to choose! Staff friendly, welcoming, helpful, and such lovely, kind people!

Cons:

I like the property, and get the same room each year! Some people might be put off about the outside appearance, at the moment, as the renovations have been ongoing for several years, but there is a good, and valid reason, that it is not yet completed! This could potentially be a negative!

2026-06-19 via Nuitee
B
Boggis solo_traveller nl
7
2026-06-19 via Nuitee
J
Joanne solo_traveller gb
6
Just ok - very dated
Pros:

The staff were very friendly and the breakfast was very good.

Cons:

The hotel felt very dated. Our room no. 14 was very basic in the back of the hotel. In need of modernisation.

2026-06-18 via Nuitee
S
Seamus solo_traveller gb
8
Good location ..good staff
Pros:

Good location and all good with my stay .

Staff were busy a lot due to renovations but were always helpful.
I hope info helps as it’s positive feedback
As the hotel is renovating I hope they think ahead and some info for future thinking
Personal views of course but hopefully helpful
1
for those with physical issues / older maybe and idea to move plugs up higher
Also possibly usb / usb c sockets.
2
The television is too high on the wall and for with those with issues it’s difficult to see / focus on at that height .
At eye level or at least a little lower be much easier .
3
Also for single rooms the large cumbersome wardrobe take up so much room
If renovating for future maybe a rail attached to the wall and minimal shelving for shoes /folding clothes would be sufficient .
4
I missed having a desk
Again if renovating now a space saving idea would be a flip down desk 👍
Giving a lighter more spacious feel .

I hope this helps
Thanks again for a great stay .
Cheers

Cons:

Nothing
All good 😊

2026-06-17 via Nuitee
C
Chris couple gb
7
2026-06-15 via Nuitee
T
Tiana extended_group gb
9
Comfy hotel on the seafront
Pros:

Because the refurb is taking place, the outside doesn't look inviting, but inside (upstairs) is great. We were able to leave our bicycles by reception (so safe). Our rooms were in the refurbished part so looked as new (indeed only 'opened' two weeks before). Breakfast is buffet-style so suits all needs. They don't serve evening meals but there are restaurants nearby. A post prandial evening walk along the prom is beneficial to the digestive system too :)

Cons:

Everything was great, but an anti-slip mat in the (spacious) showers would be very useful particularly as there were no grab handles.
It didn't concern us, but there are no lifts in the open part of the hotel at present.

2026-06-14 via Nuitee
J
joannacV4572YV Solo travel
8
Good Value for money
Pros:

Whilst the hotel is going through renovation works the hotel still maintained a good sense of care and attention to me as a guest. Breakfast was excellent, especially the sausages! Note they will be gettin a lift but until then the staircase might not be an easy climb however help and support is willingly offered. WiFi was non existent until I was plugged into the staff one 👍 I did feel the outside could have been made more inviting despite the works, rubbish can be swept up etc. that aside good value for money, clean and friendly welcome! Would stay again!

2026-06-13 via Tripadvisor
S
Sumner solo_traveller gb
8
2026-06-12 via Nuitee
T
Thomas solo_traveller gb
1
Just awful. I’m more tired than when I arrived.
Pros:

Nothing

Cons:

The room was tiny. The bed/mattress the worst I have ever NOT slept upon. The 3 different pieces of room furniture would not be fit to sell in a charity. Where a wall heater had been put in no one has bothered to repaint the wall and the carpet is still ripped in two places where presumably whatever was there before was. The postage stamp tv on the wall was tiny. It was barely worth watching the tv. There is an external electric buzz that permeates the room so annoying it’s like sleeping next to a running refrigerator.

2026-06-12 via Nuitee
M
Mandy family_with_children gb
10
Nice short break at this hotel. Comfortable clean and great breakfast
Pros:

Location was very good . Ideal for a walk along the front. We went further down the road and the local shops were good. We were going to a concert in Sunderland so was easy getting an uber from here. There was some refurbished areas been done but this didn’t make any problem. The breakfast was beautiful and rooms clean.

Cons:

WiFi was a bit iffy . But due to refurbishment this was understandable. There was no big problem. Parking was good outside too

2026-06-11 via Nuitee
P
Paul couple gb
4
It was OK for the price, but hope it’s better when refurbishment is completed.
Pros:

Location was good. Buffet Breakfast was good.

Cons:

Work was going on at the hotel and hard to park due to workers cars/vans taking most of the spaces. Bed was tired. Not many electrical sockets in bedroom (only 1 accessible). Tired bathroom with very slippy shower.

2026-06-11 via Nuitee
L
Le solo_traveller gb
10
2026-06-10 via Nuitee
H
Helen couple gb
8
Been here quite a few time and just love the location and the staff
Pros:

Its location and the friendly staff

Cons:

Rooms bit tired but know they are all getting revamped

2026-06-10 via Nuitee
H
Huub couple nl
7
2026-06-10 via Nuitee
Q
QUALITYVAL67 Couples Northumberland, England
10
100% A Must! Beds are 10/10!
Pros:

From parking on the doorstep, warm welcome and beautiful room (despite it all being renovated), this was a brilliant location for The Playhouse. The beds, room itself and bathroom were impeccable and so much so, we are purchasing a mattress from the same company! Thankyou guys for making it a memorable night!
Breakfast too! Compliments to the chef!!!
We will be back! Front sea view room is very high spec and will definitely be a must!

2026-06-08 via Tripadvisor
M
Margaret couple gb
4
2026-06-08 via Nuitee
K
Karen solo_traveller gb
10
Pros:

Staff nice and helpful cosy room

2026-06-08 via Nuitee
H
Heather extended_group gb
9
We enjoyed ourselves and were given lots of help
Pros:

Room was fabulous and brand new. Shame the TV wasn't working for the two nights even though it was a new one. The staff were friendly, food was excellent. Maybe when the refurbishment is complete I might get a sea view.

Cons:

There wasn't anything other than the fact that the lift didn't work and I was disabled but we were given a lot of help. We felt that once this hotel has completed its transformation and they carry on with the exceptional work that is being done, this will be one of the top hotels in the area.

2026-06-08 via Nuitee
S
suresh solo_traveller gb
6
Pros:

Good value for money

2026-06-07 via Nuitee
S
Sumita solo_traveller gb
7
Good location, on the sea front
Pros:

The location was great. A short walk from the Metro.

The staff were all friendly and helpful. I had a single room, which was adequate for what i needed as I was only staying for one night. Breakfast was great with lots of choice.

Cons:

The sink in the ensuite was not so clean. Also water from the tap came out cloudy, perhaps because of the building works going on.

I didnt realise till very late at night that the fan in the ensuite made a terrible sound when switched on and unfortunately couldn't be kept off as the switch controlled the light. The main light in the ensuite wasn't working. I did let the young man re know when I checked out regarding the fan.

2026-06-07 via Nuitee