The Royal Hotel

Hotels
8 (2598 reviews)
13-17 East Parade , Whitley Bay , gb

Children allowed

Facilities

Non-smoking rooms
Family rooms
Luggage storage
Non-smoking throughout
Private check-in/check-out
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast options
Cons:
Dirty rooms
Tired decor
Maintenance issues

Categories

Cleanliness
6.46
Several reviews mention dirty rooms and a need for better cleaning.
Service
8.93
Friendly staff were frequently mentioned, contributing to a positive experience.
Location
8.97
Great location near the beach and local amenities praised in multiple reviews.
Room Quality
7.42
Rooms reported as old or tired, but some mentioned spaciousness and comfort.
Amenities
7.95
Breakfast was well-received and free parking available.
Value for Money
7.91
Good value noted, especially compared to city center prices.
Food and Beverage
8.46
Breakfast was generally praised, with options for special diets.
Overall Experience
7.93
While there were issues, the overall sentiment remained positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:03

Property Description

Luxurious Accommodation
The Royal Hotel in Whitley Bay offers a high standard of accommodation with a focus on cleanliness and quality. Guests can enjoy comfortable sea view rooms with en-suite facilities and modern amenities like flat-screen TVs and free WIFI.

Breathtaking Views
Wake up to panoramic views of Whitley Bay's blue flag beach and St Mary's Lighthouse from the sea view rooms. The hotel's prime location on the seafront Promenade allows guests to immerse themselves in the beauty of the coastline.

Ideal Location
Conveniently situated near bustling restaurants, bars, and popular attractions like the Spanish City and St Mary's Lighthouse, the Royal Hotel is the perfect base for exploring Whitley Bay, Newcastle upon Tyne, and Northumberland.

Ready to experience a memorable stay by the sea? Book your room at the Royal Hotel today!

Important information:

'Refurbishment Works:

We're thrilled to announce the renovation journey of the Royal Hotel have commenced! This indeed means the front elevation looks unsettling however we assure you your comfort is our top priority. We understand this is inconvenient however please bear with us as we improve the property. Any concerns or queries please speak to our wonderful team.'

Please note that parking is allocated on a first come first served basis.

Please be aware that there are 17 steps leading from reception to the rooms. The staircase is wide with a wide banister.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for £20 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 2598 reviews
Cleanliness: 6.46
Service: 8.93
Location: 8.97
Room Quality: 7.42
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 8.46
Overall Experience: 7.93
B
Brian solo_traveller gb
7
Did the job
Pros:

Room was adequate

Cons:

The stairs

2026-03-28 via Nuitee
L
Lara solo_traveller fr
6
great location and lovely staff
Pros:

What a lovey staff team - great breakfast and a fab location - The renovations meant that not everything was as it will be and so the wifi, TV and shower were not great but I think it will be amazing when finished - well done all.

Cons:

nothing outside the renovations (which I knew about)

2026-03-27 via Nuitee
J
James solo_traveller gb
3
Awful.
Cons:

I could feel the springs in the bed. My room must of been next to a Landry room as the could hear washing machine thumping at 11pm and again at 6am. The room was freezing cold.

2026-03-27 via Nuitee
C
Carolyn solo_traveller gb
8
Pros:

Friendly staff

2026-03-25 via Nuitee
M
mark solo_traveller gb
8
2026-03-25 via Nuitee
P
Peter solo_traveller au
10
A joy to experience!
Pros:

The location, the breakfast and its old fashioned charm.

Cons:

It will be a lot better once all the renovations are finished.

2026-03-23 via Nuitee
A
Andy solo_traveller gb
8
2026-03-23 via Nuitee
C
craig solo_traveller gb
10
2026-03-23 via Nuitee
E
eddah solo_traveller gb
6
Overall good value for money
Pros:

Location
Good breakfast

Cons:

Mattress not comfortable

2026-03-22 via Nuitee
D
David couple gb
5
Clean but very basic and old fashioned…
Pros:

Great breakfast.

Cons:

Stayed one night in March after visiting the Playhouse - very convenient as it’s only a 5 minute walk away. Staff here were really nice but our room was not up to scratch - nice and clean, but very old fashioned and basic. Also could have done with a thicker duvet on the bed since the heating went off during the night and it was a bit airy.
The hotel is undergoing refurbishment at the moment (see picture), so hopefully the rooms are or will be getting done soon.
Parking at the front of the hotel is limited and we had to park about 10 minutes away in the Bournemouth Gardens car park - £4.80 for all day (until 9am next day).

2026-03-22 via Nuitee
M
McMillan solo_traveller gb
9
Really a very pleasant and comfortable stay
Pros:

Lovely situation, nice room and really friendly staff

Cons:

Nothing really

2026-03-22 via Nuitee
P
Peter solo_traveller gb
7
Pros:

Convenient to check in ok at 8 00 on Sunday Evening.Easy walk for meal at Fire Station Spoons. Breakfast included and anytime from 6 30 am.I down nearer 8 00.

Cons:

Bathroom was v cold I accept htg costs are v expensive but a hot air blower would have helped.

2026-03-20 via Nuitee
P
Peter solo_traveller au
9
A nice place to stay - very enjoyable.
Pros:

It was great being just across the road from the beach.
I loved the full English breakfast each morning.

Cons:

The property will be great when the renovations are finished.
There was a very high step to down when getting out of the shower - it was a bit dangerous.

2026-03-20 via Nuitee
K
Kristian Cox solo_traveller gb
7
Great for the price. Breakfast and location are amazing. But rooms are dated.
Pros:

Price and breakfast are great. The staff are very friendly and service is superb.

Cons:

The room was very dated with old furniture, small single bed, old desk and wardrobe. Dated curtain and bleak en-suite. We came 2+ years ago when renovations started and they are still ongoing.

2026-03-18 via Nuitee
R
Rachel couple gb
10
2026-03-15 via Nuitee
A
alan solo_traveller gb
9
All in all a very pleasant stay.
Pros:

Pleasant greeting on arrival with very efficient check-in.Single room fine with all facilities although mattress could do with an upgrade.Superb buffet breakfast ,plenty of choice with pleasant service.

Cons:

Not one to complain but the mattress was just bearable.However this did not detract from my pleasant and enjoyable stay and would definitely return.

2026-03-15 via Nuitee
J
John solo_traveller gb
10
Pros:

The staff, especially the gentleman on reception, were excellent. Room, location and cleanliness couldn't be faulted

Cons:

Everything was great

2026-03-14 via Nuitee
M
Mawdsley solo_traveller gb
8
Good value, well located accommodation with good breakfast.
Pros:

Nice place, good spot and room well equipped, parking available.

Cons:

Room 16, Missed the small step to the room every time but biggest issue was the mattress which needs replacing and needs to be firmer.. Otherwise a good place to stay and being upgraded for future guests.
Wifi was not working, maybe due to the work going on?

2026-03-13 via Nuitee
T
Taner couple gb
3
Felt dirty when leaving
Pros:

Great location and very friendly and helpful staff

Cons:

The cleanliness of the rooms, blood on curtains, ripped carpet, radiators on a timer for not long enough so room bitterly cold.

First room I was in had the springs in mattress coming through, a lovely lady moved me the next day and the bed was slightly better but had a bad damp smell.

2026-03-13 via Nuitee
A
Andy solo_traveller gb
10
Pros:

Breakfast

Cons:

Nothing

2026-03-12 via Nuitee