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Facilities
Property facilities
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Non-smoking rooms
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Restaurant
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Room service
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Family rooms
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Pets allowed
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Luggage storage
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Express check-in/check-out
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Fax/photocopying
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Non-smoking throughout
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Concierge service
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Allergy-free room
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Kid meals
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Outdoor furniture
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Coffee Shop on site
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Pet bowls
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Pet basket
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Golfing on site
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Private beach nearby
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Internet access
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Housekeeping on request
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Wine release events
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Beach club nearby (surcharge)
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Beach toys
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Riva Boutique Hotel, nestled in Helensburgh, offers elegant 4-star accommodations with a touch of sophistication. The guest rooms feature modern amenities, including satellite TV, plush bedding, and stunning sea views from select rooms.
Exceptional Services
Experience top-notch services at Riva Boutique Hotel, from attentive concierge assistance to convenient room service. Whether you're exploring the nearby Glasgow Botanic Gardens or simply unwinding in the cozy non-smoking rooms, our staff is dedicated to ensuring your stay is memorable.
Convenient Location
Ideally situated near popular attractions like the University of Glasgow and Riverside Museum of Transport and Technology, Riva Boutique Hotel provides easy access to the best of Helensburgh. Plus, with Glasgow Airport just a short drive away, your journey to relaxation begins effortlessly.
Book your stay at Riva Boutique Hotel now and indulge in a blend of luxury, comfort, and convenience.
A surcharge of 20 GBP applies for arrivals after check-in hours or for late check-out. All requests for late arrival are subject to confirmation by the property.
Location
Guest Reviews
Great views on the Loch, comfy cushions in the window sills, good shower. Room looked really nice. Free parking close to the hotel incl charging points. Dog friendly. Great overall!
Ventilator in shower wasn’t working
Location worked for me
Near to bars and restaurants
Spacious, very modern, and spotlessly clean. The staff were friendly and welcoming. The location is excellent—right on the main street and close to pubs and restaurants.
N/A
Mooie plek en de kamers waren mooi maar 1 geboekte kamer erg klein
Het 2 persoonsbed was klein. De deur maakte lawaai.
Everything was perfect except...
Glass bathroom door. Totally see through. Absolutely no thank you. Asked to change rooms but apparently they are all the same. ?????
Won't stay again due to this.
The location is superb. Right in the heart of Helensburgh with ready access to public transport. Also wide range of bars restaurants eateries nearby
Nothing
The location was excellent
Room was overcrowded with stuff not required like a record player for example . I know it’s a boutique hotel but stuff in the too. That didn’t have to be there just taking up space .
The Riva Hotel was everything expected from the website and other reviews.
The Twin Room booked was lovely and was thrilled to find a record player in it, and I must say the choice of 45's found was just perfect to bring memories flooding back which was the reason for our visit after 50 years away from the town.
The continental breakfast gave an excellent choice and staff were so obliging if something not available was asked for.
Leaving 😭
The bar/restaurant staff were so friendly and attentive.
The duvet and pillows were spiky with feathers and made it extremely uncomfortable to sleep.
The room was described as King but was very small.
I definitely wouldn't describe this as a boutique hotel.
Room facing the front with two big windows. Room size was great. Room was clean and bed comfortable. Location was ideal for a wedding we attended at Lodge on Lough Lomond.
Would have been nice to have had a cooked breakfast or at least some boiled eggs with the cold meats on selection. Coffee machine in room was flashing red when we tried to use it so Google informed me it needed descaled hence not working. There was a kettle and coffee and tea sachets provided so all was well.
Location was great
Breakfast was poor
The room was very small and to hot . The heating was turned off and it was difficult to open the window. There was no view from the window a wall with hedging attached. Apparently we should have been in another room which I think would have had a good view and the windows would have opened easily
Super leuk personeel achter de bar en twee gezellige meiden bij de bediening en receptie. Ze hebben ons fantastisch opgevangen.
Alles beviel ons goed! Heerlijk bed, frisse kamer en fijne douche. We vonden het ontbijt wel wat mager voor een boutique hotel.
clean. Most staff friendly. Quiet. Comfortable Bed.
En suite wall just a glass screen. Cheapest ever breakfast that wasn't fresh. Fruit was warm and slimy. Bread was cheap sliced bread. Pastries weren't fresh. Just sugar laden cereals. Continental breakfast was shop sliced bread with some charcuterie. Cheese wasn't continental. It was small packets of processed, so called, red Leicester, cheddar and mini baby bells.
Room was too full of bits and bobs. A coffee machine and a kettle. A record player for some reason. A bottle of warm tap water for some reason. A single pod each for the machine doesn't justify a machine. If you're going to provide a coffee machine, provide enough coffee for it to be useful.
When compared to the price the cheap breakfast and other small things that are done on the cheap could be improved to make a much better experience.
Modern well appointed hotel with beautiful rooms bar and excellent restaurant
Rooms were very well appointed tea/ coffee complimentary biscuits and chocolates
Good WiFi - large TV
Modern en-suite bathroom soft towels and shower gel and shampoo
Hair dryer and iron in the room
Good choice continental breakfast included
Fred parking close by - and easy walking distance to local amenities
Nothing
The breakfast was good, as was the cocktail menu and bar staff. The decor in the room was lovely, and the sea view was great.
The room was quite dusty, including the coffee cups and bedding. Animal hair was found a fair bit throughout the room and the bedding wasn't as clean as it could've been. It is a shame the kitchen had fridge issues
Fabulous location. Near to everything. Room was very comfortable. Gail was fantastic to deal with when I needed to change dates around. Any other staff we saw were very pleasant.
Breakfast could have been better. A tiny two slice toaster meant we waited ages for toast and because we were still eating at 9.30 when breakfast finishes I didn’t expect everything to be whipped away at 9.30 on the dot. Another coffee and a pastry would have been nice. We then felt we couldn’t really sit and chat because everything was away.
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