Riva Boutique Hotel

Hotels
8 (1094 reviews)
12-14 West Clyde Street , Helensburgh , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Cons:
Poor breakfast choices
Unpleasant smells
Cold rooms

Categories

Cleanliness
6.83
Multiple reviews mentioned unpleasant smells and cold rooms.
Service
9.3
Staff were described as amazing and very helpful.
Location
8.84
Great location reported across several reviews.
Room Quality
7.29
Some rooms were cold and small, affecting overall comfort.
Amenities
7.82
Amenities like breakfast received mixed sentiments.
Value for Money
8.28
Value noted as good though some found it pricey.
Food and Beverage
7.33
Breakfast options were disappointing.
Overall Experience
8.3
Generally a positive experience despite a few issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:56

Property Description

Luxurious Accommodations
Riva Boutique Hotel, nestled in Helensburgh, offers elegant 4-star accommodations with a touch of sophistication. The guest rooms feature modern amenities, including satellite TV, plush bedding, and stunning sea views from select rooms.

Exceptional Services
Experience top-notch services at Riva Boutique Hotel, from attentive concierge assistance to convenient room service. Whether you're exploring the nearby Glasgow Botanic Gardens or simply unwinding in the cozy non-smoking rooms, our staff is dedicated to ensuring your stay is memorable.

Convenient Location
Ideally situated near popular attractions like the University of Glasgow and Riverside Museum of Transport and Technology, Riva Boutique Hotel provides easy access to the best of Helensburgh. Plus, with Glasgow Airport just a short drive away, your journey to relaxation begins effortlessly.

Book your stay at Riva Boutique Hotel now and indulge in a blend of luxury, comfort, and convenience.

Important information:

A surcharge of 20 GBP applies for arrivals after check-in hours or for late check-out. All requests for late arrival are subject to confirmation by the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GLA

Location

Guest Reviews

8
Based on 1094 reviews
Cleanliness: 6.83
Service: 9.3
Location: 8.84
Room Quality: 7.29
Amenities: 7.82
Value for Money: 8.28
Food and Beverage: 7.33
Overall Experience: 8.3
D
denise family_with_children gb
8
Very enjoyable
Pros:

Breakfast was good delicious fruit
Especially as 2 of us were Coeliac and plenty of gluten free was provided

Cons:

Stairs difficult for elderly people or disabled
But we’re a feature

2026-07-25 via Nuitee
M
McCann couple gb
10
My room was lovely and clean and the staff were very friendly and helpful 🙂
Pros:

Amazing hotel and lovely staff

2026-07-24 via Nuitee
S
Stephen solo_traveller gb
8
2026-07-22 via Nuitee
C
Clair couple gb
9
Perfect
Pros:

location lovely, room lovely. Staff great

Cons:

Breakfast wasn’t the best

2026-07-20 via Nuitee
P
Paula couple gb
9
Overall, we had a very enjoyable stay and would happily return.
Pros:

We had a lovely stay at this hotel. The staff were all friendly and welcoming, making us feel at home from the moment we arrived. Our room was quiet, comfortable and perfect for a relaxing night’s sleep.

The hotel is in a fantastic central location, just a few minutes’ walk from the train station, making it an ideal base for exploring the area.

We also enjoyed the food – the menu offered a great selection and everything we had was very good.

Cons:

The only small points for us were the breakfast and pillows. Personally, I would have preferred a cooked breakfast, but the continental options were excellent, with a wide variety of fresh, good-quality choices available.

The room had four pillows, but they were all the same standard softness. It would have been nice to have a choice, such as two standard and two firmer pillows, to suit different preferences.

2026-07-20 via Nuitee
C
Catherine family_with_children gb
5
Pros:

It is v economical and the staff are nice.

Cons:

The wing where are rooms were was so much hotter than the other areas is the hotel (plus the radiators were on and it was 24 degrees outside). The TV didn’t work. The green light on the ceilings in all the rooms is very difficult to sleep with

2026-07-20 via Nuitee
A
Arden couple us
6
Pros:

Lovely staff and very kind. Having the breakfast included was nice.

2026-07-19 via Nuitee
A
Ayda couple gb
9
Lovely boutique hotel
Pros:

Well-located, nice bar and restaurant, breakfast included. Room amenities were available

Cons:

A little too hot though there was a fan in the room

2026-07-19 via Nuitee
J
john couple fr
8
Pros:

Very helpful staff. Delicious evening meal.

Cons:

Bad odour in bathroom.
Very small supper portion.

2026-07-18 via Nuitee
R
Rose family_with_children gb
9
2026-07-17 via Nuitee
L
Linda solo_traveller gb
8
Hotel
Pros:

Lovely hotel.Great location

Cons:

Staff could be a bit more attentive at breakfast. I know it is self service continental, but had to wait a wee while to get coffee. Could to with a new toaster. But breakfast was nice.

2026-07-17 via Nuitee
L
Lukasz couple gb
6
Cons:

Głośno od ulicy , bardzo niewygodny miekki materac

2026-07-14 via Nuitee
D
Deborah couple fr
6
Comfortable room - shame about the breakfast.
Pros:

Our bedroom was spacious and nicely equipped.

Cons:

Our bedroom radiator seemed to be permanently on warm even in off position so the room was very hot in spite of a fan and windows open.
Breakfast was abominable. Only very sweet pastries, even the croissant was filled with some jam substance,
The fruit was like a reject from a greengrocer , the coffee was as weak as water.

2026-07-13 via Nuitee
J
JeanetteR solo_traveller gb
9
Happy Holiday in Helensburgh
Pros:

Staff were lovely & very helpful. Bedroom small but perfect for a few nights stay. Food at the restaurant/bar was excellent & very good value.

Cons:

Personally I would prefer a cooked breakfast while I'm away for a short break. However the continental breakfast was lovely..

2026-07-12 via Nuitee
D
David couple gb
3
Would think about paying this much without reading all recent reviews
Pros:

The hotel has a lovely location.

Cons:

The pillow on my bed was absolutely filthy with not even a pillow case to hide it. Was genuinely quite shocked. £140 for the room ? TV didn’t work at all. Hope this was a terrible one off ….

2026-07-12 via Nuitee
M
Margaret couple gb
10
2026-07-06 via Nuitee
M
melanie solo_traveller gb
10
Weekend away
Pros:

The room was fantastic, on checking in the staff member on reception was able to recognise one of the party had mobility issues and instantly changed the room, excellent customer service. The staff member on reception was Paige she was fantastic couldn't do enough for us. Also another staff member who deserves a special mention was Scott again couldn't do enough for us.

Cons:

We had nothing we didn't like

2026-07-04 via Nuitee
1
155GaryM Couples Stirling, Scotland
10
WAOW, Truly Dog Friendly
Pros:

What a fantastic weekend. Decided on the Riva because it was dog friendly. It's much, much more.
Staff are just fantastic, ready to answer and help with anything. From reception staff to Colin, the night porter, totally focused on making our stay, just right.
Our room was stunning, spacious, with a view out onto the sea.
We ate in the restaurant on our second night and thoroughly enjoyed it. Food was great as was the friendly service.
As a location, great access to the Trossachs, Loch Lomond and then further out west.
They truly care about making dogs welcome. Treats,beds and bowls everywhere with unlimited fuss.
I don't know who enjoyed it more, us or our two Border Collies.

2026-07-03 via Tripadvisor
C
Catherine couple gb
7
Pros:

Nice proportioned room. Nice bar and staff, decent breakfast

Cons:

I didn’t like the green light mounted on the ceiling that was permanently on. That impacted our sleep quite a lot

2026-07-03 via Nuitee
M
margaret family_with_children gb
10
What a lovely little hotel and we will definitely be back
Pros:

The hotel is lovely and the location is excellent. Staff were very nice. We ate in the hotel one night and were very happy with the food and service we received. Fresh towels every day was great.

Cons:

I think if we had the opportunity to get snacks later in the evening ie a toastie etc this would have been good but not a deal breaker

2026-07-01 via Nuitee