Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Room service
Heating
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Comfortable rooms
Cons:
Dirty bathrooms
Slow service
Limited amenities

Categories

Cleanliness
5.34
Several reviews mentioned issues with cleanliness, including dirty showers and unkempt bathrooms.
Service
5.81
Guests reported a lack of staff presence and slow check-in processes, impacting service satisfaction.
Location
7.85
Most reviews highlighted the good location near transportation and city views.
Room Quality
6.8
Rooms were noted as basic but comfortable; however, there were issues with amenities.
Amenities
4.83
Multiple reviews cited a lack of amenities and basic facilities.
Value for Money
7.29
Mixed reviews on pricing; some found it reasonable while others suggested it was too expensive for the quality.
Food and Beverage
5.34
Breakfast was described as disappointing in one review, indicating issues with food offerings.
Overall Experience
6.31
General dissatisfaction reported across many reviews, with a few positive elements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:28

Property Description

Centrally Located in Naples
Located in the Central Station district, Jazz Hotel is a convenient choice for travelers looking to explore Naples. Just a short distance from major attractions like Naples Central Train Station and the National Archeological Museum, this 3-star hotel offers comfort and accessibility.

Comfortable Rooms with City Views
Each room at Jazz Hotel is designed for relaxation, featuring a balcony, private bathroom, and city views. Guests can unwind while enjoying modern amenities such as a flat-screen TV and complimentary toiletries.

Convenient Services and Nearby Attractions
From airport transfers to a tour desk, Jazz Hotel ensures a hassle-free stay for guests. Explore popular landmarks like Catacombs of Saint Gaudioso and San Gregorio Armeno, all within reach. Don't miss out on experiencing the vibrant city of Naples during your stay at Jazz Hotel.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.2
Based on 152 reviews
Cleanliness: 5.34
Service: 5.81
Location: 7.85
Room Quality: 6.8
Amenities: 4.83
Value for Money: 7.29
Food and Beverage: 5.34
Overall Experience: 6.31
S
Sara couple rs
9
Pros:

Hotel na dobroj lokaciji, prijava u sam smestaj nije imala nikakve veze sa samim osobljem vec se infomacije dobijaju online sto olaksava sam dolazak bez brige kako uci. Lokacija je odlicna i blizu svih poznatih stvari. Cistoca iskreno jako lepa pohvala, soba je svaki dan mirisala.

Cons:

Nema niceg specijalnog. Mozda samo da se wc okreci, popune rupe koje imaju i slicno

2026-07-17 via Nuitee
F
Fethi solo_traveller tn
8
Bon rapport qualité/prix
Pros:

L'hôtel est bien situé à proximité du centre historique, ascenseur, chambre propre et confortable

Cons:

Pensez à faire le check-in sur avant d'arriver, il n'y avait pas de réceptionniste sur place à 23h

2026-07-16 via Nuitee
M
MARCO solo_traveller it
7
Pros:

Posizione prezzo

Cons:

Nulla in particolare,tutto accettabile

2026-07-13 via Nuitee
P
Petre Iulian solo_traveller ro
7
Pros:

Personal amabil

Cons:

Salteaua patului

2026-07-13 via Nuitee
A
Alexandre solo_traveller es
5
2026-07-11 via Nuitee
N
NTINOS couple gr
9
2026-07-04 via Nuitee
E
ELISABETTA solo_traveller it
8
Pros:

La posizione pulizia camera e gentilezza dell'accoglienza

2026-07-04 via Nuitee
K
Kateryna couple ua
4
2026-07-03 via Nuitee
S
Selim.Z solo_traveller ca
7
2026-06-30 via Nuitee
C
Carole solo_traveller gr
1
Cons:

Πρώτα δεν υπάρχει ούτε ρεσεψιόν μόνο για το check in και μετά είναι κλειδωμένο,δεν υπάρχει πρωινό στο χώρο αλλά μας στείλανε έξω σε ζαχαροπλαστείο που εκεί δοικαιουσαι μόνο ένα καφέ και ένα κρουασάν !! Απαραδεκτο! Γιατί πληρώσαμε για πρωινό! Δεν αλλάξαν σεντόνια,ούτε χαρτί τουαλετας αρκετό όποτε αγοράσαμε εμείς ,.ενα μπαλκόνι που δεν μπορείς να κάτσεις γιατί είναι πολύ μικρό και ούτε καν καρέκλα ,το μπάνιο μούχλα γύρω από το νιπτήρα και γενικά το μπάνιο δεν είναι καθαρό δαχτυλιες στους τοίχους . ΔΕΝ ΕΙΝΑΙ ΞΕΝΟΔΟΧΕΙΟ! Απλά νοικιάσανε έναν όροφο σε μια πολυκατοικία χωρίς καμία υπηρεσία,εγώ είχα δει καφετέρια, πρωινό, μπαλκόνι? Που ? Τίποτα !!! Είμαι πολύ θυμωμένη.και όταν ζήτησα να μου δώσουνε απόδειξη μου είπε η κοπέλα να το ζητήσω ονλιν γιατί δεν έχει χρόνο για μένα .έλεος.

2026-06-30 via Nuitee
S
Selim.Z solo_traveller ca
7
2026-06-30 via Nuitee
O
Omar solo_traveller it
10
2026-06-30 via Nuitee
J
Jessica couple gb
4
Pros:

Good central location.

Cons:

Late check in - link wasn’t send so we were waiting outside late at night waiting for a WhatsApp reply to give us the instructions on how to get in. Really unorganised.

2026-06-29 via Nuitee
J
Jasmine solo_traveller it
1
2026-06-28 via Nuitee
G
Giorgia solo_traveller it
8
2026-06-28 via Nuitee
A
Alex solo_traveller gb
8
2026-06-27 via Nuitee
A
Angela solo_traveller it
5
Soggiorno passabile ma solo perché ho usato la camera solo per dormire
Pros:

Dell'hotel mi è piaciuta solo la posizione. Per il resto assistenza completamente assente e inadeguata, soprattutto in relazione al prezzo che, per il tipo di struttura, non è così basso.

Cons:

Nella mail di prenotazione mi era stato detto che avrei potuto lasciare lo zaino in deposito prima del check in, mentre in struttura non c'era nessuno. Ho telefonato e mi hanno detto di aspettare. Ho pagato per la colazione a buffet ma non c'era e mi è stato detto di recarmi in un bar convenzionato per avere in un caffè e una brioche, cosa che non ho fatto perché non è il tipo di colazione che volevo. Anche l'ultimo giorno non ho potuto lasciare lo zaino dopo il check out e quindi ho passato mezza giornata in giro per Napoli con 40 gradi con uno zaino grande e pesante in spalla.

2026-06-22 via Nuitee
C
Cazorla Monfort solo_traveller es
6
Pros:

La ubicacion y la limpieza

2026-06-21 via Nuitee
G
Grazia solo_traveller it
7
Pros:

La posizione vicino alla stazione ferroviaria e alla metropolitana. Parte del centro storico è raggiungibile a piedi.
Struttura molto pulita, camere spaziose.

Cons:

Il palazzo esternamente sembra fatiscente.

2026-06-21 via Nuitee
F
Florin solo_traveller ro
10
2026-06-20 via Nuitee