Facilities

Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and cozy rooms
Cons:
Limited breakfast options
Closed restaurant during off-season

Categories

Cleanliness
9.33
The hotel is noted for its cleanliness in multiple reviews, stating it is very clean and cozy.
Service
9.8
Staff were friendly and very responsive to requests, enhancing the overall stay.
Location
9.34
The location is described as perfect, being close to the train station and attractions.
Room Quality
8.79
Rooms are generally mentioned as beautiful and comfortable, with some minor criticisms.
Amenities
8.32
Amenities such as the restaurant and breakfast were criticized slightly but still appreciated.
Value for Money
8.78
Overall value is seen as good, but some felt the breakfast options were limited.
Food and Beverage
8.33
Breakfast was praised but lacked variety; restaurant was closed during low season.
Overall Experience
9.3
Customers reported a very enjoyable stay with minor issues that didn't overshadow the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:35

Property Description

Central Location in Zermatt

Located in the heart of Zermatt, Hotel Tannenhof offers a convenient base for your stay. Just 600 meters from Zermatt Railway Station, this 3-star hotel is perfect for exploring the city on foot.

Comfortable Rooms with Modern Amenities

Each room at Hotel Tannenhof is thoughtfully equipped with a flat-screen TV, coffee machine, and free WiFi. The property also offers allergy-free rooms and a ski pass sales point, ensuring a comfortable and hassle-free stay.

Dining Options and Nearby Attractions

Indulge in a variety of cuisines at the hotel's restaurant, including Italian and Mediterranean dishes. With the Matterhorn Museum just 200 meters away and skiing and cycling opportunities nearby, there's plenty to explore during your stay at Hotel Tannenhof.

Ready to experience comfort and convenience in Zermatt? Book your stay at Hotel Tannenhof now!

Important information:

When traveling with pets, please note that an extra charge of CHF 25 per dog, per day applies.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 1207 reviews
Cleanliness: 9.33
Service: 9.8
Location: 9.34
Room Quality: 8.79
Amenities: 8.32
Value for Money: 8.78
Food and Beverage: 8.33
Overall Experience: 9.3
G
Gautier • couple • ch
8
2026-04-09 • via Nuitee
A
Antonia • couple • es
10
Excelente
Pros:

Ubicación del hotel en pleno centro paralelo a la calle principal, tranquilo, buen desayuno con vistas al Cerviño, muy cómodo, limpieza excelente, personal muy amable.

2026-04-07 • via Nuitee
A
Anastasia • couple • ch
6
Good option if you plan to be out skiing/dining the whole day.
Pros:

Modern, clean rooms and bathrooms. Ski room with available shower which you can use after check out if you ski. Away from main street so quiet. Polite staff.

Cons:

Miss-match between price and services. No stimbo available to pick up/drop guests. No easy access to a road for taxi pick ups either (you have to carry your luggage 50 meters away as the property is not connected to a street). Very mediocre breakfast options, despite the in house restaurant. Limited common areas for hotel guests. This is a three star hotel but it prices above that.

2026-03-30 • via Nuitee
G
Georg • solo_traveller • ch
8
2026-03-29 • via Nuitee
P
Patrik • extended_group • ch
9
2026-03-26 • via Nuitee
N
Neen. ( Janine ) • solo_traveller • au
6
Excellent
Pros:

Location was first class. New fit out and balconies were great. Staff amazing helping us have our ski gear delivered ahead of us. Ski lockers / Ski room was excellent. Breakfast on sure daily so convenient too ! Full points !

2026-03-25 • via Nuitee
D
Deborah • couple • ch
8
2026-03-22 • via Nuitee
P
Phurita • couple • au
10
2026-03-17 • via Nuitee
A
Antoinette • couple • fi
10
2026-03-17 • via Nuitee
S
Stian • couple • no
9
2026-03-14 • via Nuitee
R
Rexella • couple • us
9
Pros:

The location was great - central and easy to move around.

Cons:

There needs to be more options for breakfast

2026-03-13 • via Nuitee
D
dilara • couple • ch
9
2026-03-09 • via Nuitee
A
Ana • couple • gb
10
2026-03-08 • via Nuitee
C
Cathrine • couple • ch
10
Pros:

Tout était parfait. De l'accueil au décor, de la chambre au petit déjeuner. Personnel souriant et aimable, situation idéale au cœur du village.

2026-03-04 • via Nuitee
E
Enrica • couple • it
10
Pros:

Posizione e pulizia

2026-03-04 • via Nuitee
R
Ross • extended_group • dk
10
2026-03-04 • via Nuitee
V
Valérie • couple • ch
9
Parfait
Pros:

L’hôtel a été rénové avec goût.
La salle de bain est vraiment belle et pratique.
Le buffet du petit déjeuner est très bien et certaines tables ont la vue sur le Cervin.
Local de ski avec casier individuel par chambre comprenant des portes sèche- chaussures.
Proche de la gare , du départ de Sunnegga et d’un arrêt de bus.

Cons:

Impossible de régler la température de la chambre , il y faisait trop chaud.

2026-03-02 • via Nuitee
H
Helen • family_with_children • ca
10
Fabulous!
Pros:

Amazing hotel! Absolutely gorgeous hotel, friendly staff, great food!

2026-03-01 • via Nuitee
R
Richard • couple • gb
5
Central location but terrible room size and noise from a joining hotel
Pros:

Location was great.

Cons:

Very noisy and cramped small room. One side of the hotel faces the service yard for another hotel which means you can’t have the window open so noisy every night until midnight and bottle bins being emptied people shouting from4 am. Horrible room aspect! (Rear of the hotel)

2026-02-28 • via Nuitee
R
Remo • couple • ch
9
2026-02-26 • via Nuitee