Aruma Ha

Hotels
Independent
8.1 (63 reviews)
Isla Holbox, QROO, 77310 , Isla Holbox , MX

Pets allowed

Facilities

Free WiFi
Terrace
Wheelchair accessible
Front desk (limited hours)
Tours/ticket assistance
Food and water bowls

Review Highlights

Pros:
Comfy bed
Good shower
Cons:
Dusty floor
Bugs in the room
Poor maintenance

Categories

Cleanliness
6.2
Mixed reviews about cleanliness, with some guests expressing concerns about dust and bugs in the room.
Service
5
Service was not well-received overall, with guests mentioning issues with maintenance and lack of cleanliness.
Location
0
No comments provided about the location in the reviews.
Room Quality
6
Guests had mixed experiences with room quality, with complaints about cleanliness and maintenance.
Amenities
0
No comments provided about the amenities in the reviews.
Value for Money
0
No comments provided about the value for money in the reviews.
Food and Beverage
0
No comments provided about the food and beverage in the reviews.
Overall Experience
0
No specific overall experience feedback provided in the reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-09-05 04:46

Property Description

Convenient Location near Popular Attractions
Aruma Ha in Isla Holbox offers a prime location just minutes away from Holbox Beach, Holbox Baseball Park, and other key attractions.

Relaxing Outdoor Pool and Bicycles for Rent
Unwind by the outdoor pool or explore the area on bicycle with complimentary rentals, perfect for leisurely days under the sun.

Cozy Rooms with Modern Amenities
Stay in one of the 8 air-conditioned rooms equipped with flat-screen TVs and daily housekeeping, ensuring a comfortable and relaxing stay.

Experience the beauty of Isla Holbox at Aruma Ha - Book your stay now to enjoy these fantastic amenities and more!

Important information:

  • Pool access available from 9:00 AM to 10:00 PM.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Check-in and check-out hours:

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Staff temperature checks are conducted regularly

  • Pets

    Pets cannot be left unattended

See all policies

Location

Guest Reviews

8.1
Based on 63 reviews
Cleanliness: 6.2
Service: 5
Location: 0
Room Quality: 6
Amenities: 0
Value for Money: 0
Food and Beverage: 0
Overall Experience: 0
R
Robin young couple nl
9
Superb
Pros:

Beautiful room with an enormous comfy bed and a good shower! I loved the shell tap.
Don't be surprised by a few unwanted visitors, it's a wooden cabin and we ended up having a few bugs and even a scorpion in the bathroom (which I thought was pretty cool to be honest)
At night there was lots of raccoons. (Not near the cabin tho)

Cons:

I think the place was under renovation so we didn't get to try the pool unfortunately.

We felt like they didn't clean the floor before we arrived because it was very dusty.

2025-05-30 via Nuitee
R
Rosa
4
Pros:

The hotel was not well maintained when we were there.

2025-05-19 via Nuitee
L
Luis family with young children mx
10
Exceptional
2025-04-25 via Nuitee
A
Alanna young couple ca
8
Very good
2025-02-17 via Nuitee
V
Virginie young couple ca
4
Bad experience
Pros:

The bed was comfortable and the surroundings were quiet at night.

Cons:

The staff is non existant, the pool hasn't been cleaned for a while (the water was green, we could not enjoy it at all) and the way to get there is a mess when there was rain in the few days before. If you have a suitcase, a taxi is a must. However, there was no staff to help for the taxi to leave the hotel, so we had to walk in the mud with the suitcase to get back to the ferry.

2025-01-06 via Nuitee
C
Carlos young couple mx
9
Superb
2024-05-03 via Nuitee
C
Clément group fr
9
Superb
2024-03-23 via Nuitee
S
Steven young couple fr
7
A peaceful and beautiful place with some details to fix to be perfect
Pros:

The place is beautiful and very typical, we feels the Holbox vibes in here. The guy at the reception is very welcoming and nice. The place is quiet, this is a peaceful place.

Cons:

The air conditioning is either at its full efficiency or very low, which is very noisy and impossible to use during the night. Also the curtain lets the light coming from the garden which make the room very lit, a mask is necessary. It needs to be replaced as soon as possible. The bathroom smells a bit the pee, I don’t know why but it’s a bit embarrassing…

2024-03-20 via Nuitee
J
Juliette young couple fr
10
Exceptional
2024-03-14 via Nuitee
V
Vincent family with young children ca
8
Very good
Pros:

Friendly staff

Cons:

A bit far from the center

2024-03-08 via Nuitee
C
Callum young couple gb
7
Good
Pros:

Jonathan on reception was really friendly, the room was quite comfortable.

Cons:

The hotel could do with a bit of TLC - the stairs looked to be rotting a bit, and the cold water tap in the shower made some really loud noises throughout a shower! The location is very difficult to get to, especially if there has been rain.

2024-02-21 via Nuitee
C
Cláudia young couple be
5
Passable
2024-02-06 via Nuitee
J
Jl group us
2
scam
Pros:

The price is reasonable, wifi worked, Netflix was nice. A raccoon family lives there, don't be afraid of them. People feed them so they are comfortable around people (they don't have rabies!). If you leave food in your garbage can outside your door, they will probably visit and who can blame them.

Cons:

Be prepared to be scammed by invented "tourists taxes." If you talk to other tourists and locals, you will find out there is no such thing, certainly not to the extent that is charged. Bring an extra 500-1000 pesos in cash and see if you can get a receipt.

2024-01-30 via Nuitee
M
Morales young couple mx
10
Exceptional
2024-01-25 via Nuitee
K
Kathy family_with_children
2
Pros:

Demande de remboursement pour les deux résevation coucher seulement une nuit sur le nom de kathy lemay brochu et pour lison dion ne sont pas descendu sur place du a létat de l'ile. Déplacement extremement limité pour sortir du site.

2024-01-16 via Nuitee
M
Martina with friends us
10
Beautiful quiet clean oasis!!
Pros:

It’s a very beautiful little oasis in a quiet area. Very clean and cute cottage like feel. Friendly stuff!! We even had Netflix available :)

Cons:

We wished there was a small fridge in the room and some hooks and shelves in the bathroom to hang the towels and put cosmetics down for the convenience. Other than that, very clean and perfect.

2024-01-14 via Nuitee
A
Antonio with friends mx
10
Exceptional
2024-01-13 via Nuitee
L
Larbi family with young children fr
8
Very good
Pros:

Rooms, bed were good

Cons:

Noise from the house near to hotel. Very loud music at night.

2024-01-12 via Nuitee
T
Tessa young couple nl
4
Muddy trip
Pros:

Clean room with AC

Cons:

Expensive for what you get, looks less luxurious than pictures suggest. Water machine was finished during our stay. Shower was cold… We paid the stay beforehand including taxes and fees and were still asked to pay more when we arrived for something I still don’t understand (we refused this).
The worst part was location, it’s almost impossible to reach the hotel after rainfall, the whole neighborhood is one big mudpool so it takes very long to climb over everything along the roads that people use to surpass the mud. Everything together this doesn’t give the holiday feeling you are looking for on Holbox.

2023-12-28 via Nuitee
F
Fanny young couple fr
8
Good stay overall despite some inconvenience
Pros:

The staff was friendly and the room was well equipped and spacious.

Cons:

The hotel is quite far from the center. Unfortunately we arrived after heavy rain therefore the whole town was filled with big ponds everywhere. The first day was ok but the next day the whole front and entrance of the hotel was submerged in brown smelly water. And when we left in the morning the staff was not present so we couldn’t order a taxi we therefore had to walk in this yukky water.

2023-12-20 via Nuitee