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Luxurious Spa Experience
Unwind and relax at our full-service spa with a range of rejuvenating treatments.
Diverse Dining Options
Enjoy delicious meals at our 2 restaurants and coffee shop/cafe, or sip on a refreshing drink at one of our 2 bars/lounges.
Convenient Amenities
Benefit from complimentary buffet breakfast, 24-hour front desk, and free self-parking. Stay connected with free Wi-Fi and enjoy entertainment on LED TVs in our guestrooms.
Pets not allowed
Property confirms they are implementing guest safety measures
Guest accommodation is sealed after cleaning
Service animals not allowed
Guests are provided with free hand sanitizer
Pets not allowed
Property confirms they are implementing guest safety measures
Guest accommodation is sealed after cleaning
Service animals not allowed
Guests are provided with free hand sanitizer
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Cashless transactions are available
Essential workers only - NO
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Staff wears personal protective equipment
Temperature checks are available to guests
Property does not offer onsite COVID-19 testing
Property is cleaned with disinfectant
Social distancing measures are in place
Professional property host/manager
Property confirms they are implementing enhanced cleaning measures
Property does not require health documentation at check-in
Shield between guests and staff in main contact areas
Masks are compulsory at the property
Good stay with friendly and attentive staff. The property is well designed with modern and well proportioned rooms, halls, elevators, swimming pool and reception area. Will stay again.
Nice
I stayed at the Central Hawassa Hotel for 5 days in August and must admit that I was exceptionally disappointed.
Rooms:
While the room contained all the amenities one would except - many of them did not work. The safe cannot be opened, not all the power sockets work, the fridge did not work, etc. etc. etc. While the bedding was clean every day, the hotel does not have stock and I often got new linen that was still damp.
Bathroom:
My bathroom (and apparently every other one in the hotel by feedback from front desk staff) did not have a shower door/curtain. So every shower you took would flood the whole bathroom. Luckily the water pressure and temperature were extremely poor so every shower was short.
Staff:
The staff are extremely friendly and try their best. Additional staff training is, however, needed as they often lack professionalism. For example, staff entered my room while I was still getting ready for the day. After seeing me, they greeted and still tried to enter to room to start cleaning.
General:
The hotel is in need of urgent repair and cleaning. Many things are "patched" and in need of urgent repair.
While I would be less pedantic under normal circumstances, the hotel rates itself as a 4 star hotel that sets expectations high (especially compared to another 4 star hotel in the city that is only marginally more expensive).
Should the hotel rate itself as a 2 star hotel, it would be fitting and people would be less surprised when visiting.
It was rated much higher than I found it. The room with two beds did not have two towels or tea setting for two. The shower sprayed water all over the bathroom and never got hot. The pictures and the review did not match what I experienced.
The staff were friendly.
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