InTown Suites Extended Stay Richmond VA - Chester

Hotels
7.6 (25 reviews)
2601 Perdue Springs Drive , Chester , US

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Lift / Elevator
Laundry
Facilities for disabled guests
Designated smoking area
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Respectful residents
Convenient location
Cons:
Rude front desk service
Reservation issues

Categories

Cleanliness
5.15
Negative sentiment due to poor service perceived at the front desk.
Service
8.15
Standard service quality for this hotel tier, with issues due to a particular incident.
Location
8.65
Located conveniently with decent accessibility.
Room Quality
7.65
Overall quality appears satisfactory.
Amenities
8.15
Amenities were satisfactory, enhancing the overall stay.
Value for Money
7.65
Fair for the experience provided.
Food and Beverage
7.65
No specific reviews, assumed average.
Overall Experience
7.75
Mixed feelings but aligns with the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:24

Property Description

Convenient Location
Located in Chester, InTown Suites Extended Stay Richmond VA - Chester offers easy access to key attractions such as the Greater Richmond Convention Centre and Virginia State University.

Comfortable Amenities
Each room at the hotel features essential amenities including a desk, flat-screen TV, and a private bathroom. Guests can also enjoy the convenience of having bed linen, towels, and a fridge in their rooms.

Nearby Attractions
With attractions like Rogers Stadium and Pocahontas State Park Museum in close proximity, guests can explore the local area with ease. The Richmond International Airport is also conveniently located just 22 km away.

Book your stay at InTown Suites Extended Stay Richmond VA - Chester for a comfortable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RIC

Location

Guest Reviews

7.6
Based on 25 reviews
Cleanliness: 5.15
Service: 8.15
Location: 8.65
Room Quality: 7.65
Amenities: 8.15
Value for Money: 7.65
Food and Beverage: 7.65
Overall Experience: 7.75
G
González • solo_traveller • us
8
Más o menos
Pros:

👍

Cons:

No acen limpiesa ni dan papel de baño ni cambian las toallas

2026-10-24 • via Nuitee
E
Ernest • solo_traveller • us
8
2026-10-10 • via Nuitee
B
Brown • solo_traveller • us
5
2026-06-11 • via Nuitee
C
CESAR ALFREDO • extended_group • ve
10
Pros:

Todo

2026-04-23 • via Nuitee
J
Jason T. • solo_traveller • us
3
Mucho Teatro, Peor Servicio, Lugar Decente
Pros:

1. Las almohadas eran finas, y suave.
2. La madera estaba en buena condición, y cerraban sin molestias.
3. Refrigerador funciona bien.
4. Televisión funciona, pero no confío en el.
5. El arte anónimo es un buen toque.
6. El teléfono funcionó.
7. Microondas limpio y funcionó.
8. Espejo bueno.
9. Localización buena, mucho que hacer en poca distancia.
10. Toallas limpias.

Cons:

1. Para entrar fue todo un trabajo, hablaron mucho.
2. La primera habitación no fue como la advirtieron, a la #203 le faltaba casi todo.
3. La segunda habitación, #238 fue como la advirtieron, pero tarde 30 minutos y la intención ya estaba implicada.
4. Jugaron con todas las luces, se fue el viernes dos veces por horas, y la alarma fue activada. Estaba llena de actores.
5. Manchas sobre el cubre camas, y el asiento al pie de la cama.
6. Servicio de cable pobre, pocos con alta definición.
7. Lavamanos limpio, sin manchas y con agua caliente.
8. La silla del inodoro manchado, mierda en las orillas del tazón y aveces no flocha.
9. La bañera estaba rasguñada, el agua estaba de fría a cálida toda la semana. Nunca como el lavamanos…
10. La estufa funcionó…cama durísima.
11. No había ollas o sartenes…inquilinos no agradable.
12. La ducha estaba sucia, engomada. Como la misma goma que se me hace difícil de remover con champú.
13. No me indicaron al basudero.
14. Artículos de tocador escasos, para que lo anuncian.
15. Piso manchado de grasa marrón oscura, como pintura o cigarro.
16. Cada vez, al abrir la puerta me olía mal.

2026-04-20 • via Nuitee
H
Hamilton • solo_traveller • us
1
Cons:

They didn't honor my reservation. When I arrived at the location the young woman at the desk told me that they did not do reservations she looked in the computer and said she saw my name but then said that they did not have any rooms available. This really inconvenienced me and cost me money as I had to leave work early to check in. Very disappointing.

2026-04-07 • via Nuitee
W
Wendy • solo_traveller • us
8
It was ok I dealt with the door and they had a ticket in to get it adjusted
Pros:

The atmosphere

Cons:

The farthest back door slammed constantly

2026-03-19 • via Nuitee
S
Shawn • couple • us
1
Stay here only if you have absolutely nowhere else to go.
Pros:

The lady at the front desk was nice.

Cons:

The place reeked of pot. The room was filthy. Like rice on the bathroom floor, mystery stuff on the table and countertops, white powdery substance on the floor, and wrinkly sheets just to name a few. The pictures on the website looked nothing like the room.

2026-03-12 • via Nuitee
K
Kelly • family_with_children • us
10
2025-10-25 • via Nuitee
D
Dante • solo_traveller • us
8
2025-10-04 • via Nuitee
C
Christopher
8
Pros:

Staff was absolutely excellent, and my room was recently renovated, very nice and comfortable

2025-10-03 • via Nuitee
C
Christopher • partner
8
Pros:

The residents are respectful

2025-09-22 • via Nuitee
O
Olivia • family
4
Pros:

No need to make a reservation because they don’t honor it. The Caucasian lady at the front is very rude and has no since of compassion. I Left before I went to jail

2025-08-27 • via Nuitee
V
Verified traveler
8
Pros:

Everything good! Sort of a communal halfway house vibe, but pretty decent!

2025-07-25 • via Nuitee
J
Joshua • review category business travellers • us
10
Exceptional
2025-03-04 • via Nuitee
C
Camara • family with young children • us
4
Don’t stay unless this is your last option
Cons:

Loud, doesn’t look like the picture on line, they really don’t do anything but make the bed and take trash out

2024-03-29 • via Nuitee
Y
Yanier
8
Pros:

Nice

2024-03-15 • via Nuitee
R
Randy • review category business travellers • us
6
My stay is good but my price for the room is expensive.
Pros:

The location is good staff was great.

Cons:

When I booked the room got one price but when I showed up had to pay a different price.

2023-12-08 • via Nuitee
A
Amber • family with young children • us
5
Passable
2023-11-04 • via Nuitee
A
Anonymous • review category business travellers • us
9
Superb
2023-08-26 • via Nuitee