InTown Suites Extended Stay Memphis TN - Hickory Hill

Hotels
7 (29 reviews)
3533 Hickory Hill Road , Memphis , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Paid WiFi
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
Covered parking

Review Highlights

Pros:
Helpful staff
Good location
Cons:
Cleanliness issues
Maintenance problems
High charges

Categories

Cleanliness
5.08
Room had an odor and toilet issues reported.
Service
8.55
Staff is very helpful and resolved reservation issues.
Location
8.59
The location is mentioned positively.
Room Quality
6.04
Negative sentiments regarding odor and maintenance issues.
Amenities
7.07
Basic amenities available, but noted issues with maintenance.
Value for Money
6.53
Concerns about being charged more than expected.
Food and Beverage
7.08
Standard quality for this hotel tier.
Overall Experience
7.05
Mixed feelings due to maintenance but positive interactions with staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 10:07

Property Description

Convenient Location
Situated just a short distance from popular attractions like Graceland and the Stax Museum of American Soul Music, InTown Suites Extended Stay Memphis TN - Hickory Hill offers a convenient stay for travelers looking to explore Memphis.

Comfortable Rooms
Each room at the hotel is thoughtfully equipped with amenities such as air conditioning, a flat-screen TV, and a private bathroom. Guests can also enjoy the convenience of having a fridge in their room, providing a home-away-from-home experience.

Nearby Entertainment
With attractions like the Orpheum Theater and the Fire Museum of Memphis in close proximity, guests at InTown Suites Extended Stay Memphis TN - Hickory Hill can easily immerse themselves in the vibrant culture and entertainment scene of the city.

Ready to experience the best of Memphis? Book your stay at InTown Suites Extended Stay Memphis TN - Hickory Hill now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in public areas and costs USD 3 per minute.

Location

Guest Reviews

7
Based on 29 reviews
Cleanliness: 5.08
Service: 8.55
Location: 8.59
Room Quality: 6.04
Amenities: 7.07
Value for Money: 6.53
Food and Beverage: 7.08
Overall Experience: 7.05
B
Banks • couple • us
1
I will never stay here and will not recommend no one to stay in a dump like this close it down
Pros:

There's nothing good about it junkies out smoking drinking hanging in the parking lot old junk cars trash everywhere bed bugs is disgusting on hickory Hill the office is never open no one is never there THE HEALTH DEPARTMENT WILL BE CONTACTED AND NEWS 13 ITS RIDICULOUS AND YALL ARE CHARGING TO MUCH FOR THIS PLACE NEEDS TO BE CLOSED DOWN AND FIRE WHO EVER SUPPOSED TO BE IN THE OFFICE MANAGER ETC HOUSE KEEPERS MAINTENANCE NEEDS TO BE FIRED AT THAT LOCATION THE OWNER SHOULD BE FINED TAKE THAT PROPERTY AND LOCKED UP SHOULD PAY BACK EVERY GUEST WHO STAYED THERE

Cons:

Everything about it

2026-03-02 • via Nuitee
J
Joe • family_with_children • us
1
2026-01-31 • via Nuitee
J
Justice • couple • us
7
N/A
Pros:

N/A

Cons:

N/A

2026-01-29 • via Nuitee
L
Lillie • solo_traveller • us
1
Pros:

Not much because my catalytic converter was stolen from my truck and the say that a few trucks that night was vandalized and the camera was off at the time.

2026-01-19 • via Nuitee
L
Lillie • solo_traveller • us
1
2026-01-19 • via Nuitee
L
Lillie • solo_traveller • us
1
Pros:

Location

Cons:

My truck was vandalized

2026-01-19 • via Nuitee
L
Lillie • solo_traveller • us
10
2026-01-19 • via Nuitee
L
Lillie • solo_traveller • us
1
The staff is slow and now they have moved to the Ridgeway property
Pros:

They changed the price that booking.com offered and I paid more due to them saying that it was a special that had expired. My catalytic converter was stolen from my truck and they said the camera was off at that time.

Cons:

That my catalytic converter was stolen and they disconnected the camera and they charged me more than what I was expecting from when I booked the room. That now they are at the other property. They cancelled my reservation to make me pay more.

2026-01-19 • via Nuitee
S
Sabrina • couple • us
5
2026-01-01 • via Nuitee
J
Jevita • couple • us
1
Bull shit no heat used the burner from stove to stay warm no house keeping
Pros:

Nothing

Cons:

The whole building

2025-12-29 • via Nuitee
C
Cookiee • solo_traveller • us
10
2025-12-26 • via Nuitee
M
Marcus • couple • us
5
Pros:

The location

Cons:

Had leak in room nobody came to clean room

2025-12-22 • via Nuitee
• couple • us
1
The staff at the facility are not friendly at all and are completely unhelpful. Also, the hotel is very dirty. The hote
2025-12-09 • via Nuitee
B
Bonnie • family_with_children • us
1
Cons:

Room had an odor

2025-11-09 • via Nuitee
A
Anna • solo_traveller • ae
4
2025-11-07 • via Nuitee
C
Courtney
2
Pros:

I didn't stay there they didn't have the room I wanted but they swiped my card

2025-09-28 • via Nuitee
R
Rose Mary
10
Pros:

Availability

2025-09-09 • via Nuitee
T
Terrance
10
Pros:

Great

2025-09-01 • via Nuitee
L
Luther • couple • us
10
2025-08-27 • via Nuitee
R
Rose Mary
10
Pros:

Availability

2025-08-23 • via Nuitee