InTown Suites Extended Stay Phoenix AZ - Chandler

Hotels
6.4 (58 reviews)
15424 South 50th Street , Phoenix , US

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Lift / Elevator
Laundry
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Family oriented
Good location
Good staff
Cons:
Cleanliness issues
Limited amenities
Service animal policy restrictions

Categories

Cleanliness
4.11
Reported issues with ants, bed bugs, and cleanliness of towels.
Service
7.08
Good staff but issues with service animal policies.
Location
8.62
Good location close to dining and activities.
Room Quality
7.07
Nice rooms mentioned but issues like bed bugs were noted.
Amenities
5.1
Limited amenities due to only one smoke area.
Value for Money
6.56
Great stay for the price based on overall sentiment.
Food and Beverage
6.11
No specific mention; assumed standard quality for this hotel tier.
Overall Experience
6.58
Mixed feelings due to various issues but positive family-oriented aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 11:25

Property Description

Modern Amenities
InTown Suites Extended Stay Phoenix AZ - Chandler offers air-conditioned rooms with flat-screen TVs, private bathrooms, and cozy bed linens. Each room is equipped with a wardrobe and towels for your convenience.

Convenient Location
Located in the vibrant Ahwatukee Foothills district, our hotel is just a short distance away from popular attractions such as Phoenix Zoo, Desert Botanical Gardens, and Papago Park. Explore the city with ease as we are situated close to major landmarks and the airport.

Comfortable Stay
Experience a comfortable and extended stay at our hotel, where every guest room comes with a fridge for storing your favorite snacks and beverages. Relax and unwind in a welcoming atmosphere designed for your relaxation.

Book your stay at InTown Suites Extended Stay Phoenix AZ - Chandler for a memorable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Location

Guest Reviews

6.4
Based on 58 reviews
Cleanliness: 4.11
Service: 7.08
Location: 8.62
Room Quality: 7.07
Amenities: 5.1
Value for Money: 6.56
Food and Beverage: 6.11
Overall Experience: 6.58
H
Harold • solo_traveller • us
10
Great place
Pros:

Clean , quite

Cons:

Nothing is was all good

2026-11-12 • via Nuitee
J
Jocelyn • family_with_children • us
8
2026-10-16 • via Nuitee
K
King • solo_traveller • us
1
Deceiving online photos, dirty accommodations, uncomfortable beds, inadequate supplies, and a questionable environment m
Pros:

The area

Cons:

⭐ 1/5 Stars — Very Disappointing Stay! Pictures Are Deceiving!

DO NOT BE FOOLED BY THE ONLINE PICTURES!

My family and I stayed at InTown Extended Stay in Chandler, AZ, for 10 days, and the experience was extremely disappointing.

First, the pictures online are very deceiving. They advertise upgraded rooms for an additional charge, but they don’t clearly show you what those upgraded rooms actually look like. What you see online is not necessarily what you’re getting.

The property itself was concerning. There were people who appeared to be using drugs constantly lingering around the back of the building and stairways, which made the environment feel uncomfortable and unsafe.

As for the room, the bed was extremely uncomfortable, the sheets were dirty, and the kitchen was not properly cleaned before our arrival. We literally had to clean the kitchen ourselves just to feel comfortable using it.

To make matters worse, we were provided only ONE set of towels and ONE roll of toilet paper for our entire 10-day stay! For a property that specializes in extended stays, that is absolutely ridiculous.

When you’re paying to stay somewhere for an extended period, basic cleanliness, comfort, and adequate supplies should be the bare minimum.

My biggest issue is the lack of transparency. If you’re charging guests extra for upgraded accommodations, show accurate pictures of what they’re paying for. Guests deserve to know what to expect before spending their money.

I would not recommend this location, especially to families looking for a clean, comfortable, and safe place to stay. Save yourself the disappointment and look elsewhere!

2026-10-13 • via Nuitee
A
Angela • solo_traveller • us
8
My stay was good for the time I was there.
Pros:

The area was fairly quiet and there were plenty of restaurants and shops in the area.

Cons:

There was one resident that constantly walked the walkway and was creepy.

2026-09-07 • via Nuitee
Q
Quinton • solo_traveller • us
4
First visit, and not what I expected.
Pros:

The hotel had great wifi and the staff was amazing.

Cons:

The hotel doesn't provide any room service.
They do not provide tissue or anything else after you check in.
They also do not do house keeping while you are there.

As well the Futons in the room have bed bugs.

2026-09-04 • via Nuitee
R
Ronald • solo_traveller • us
10
2026-08-03 • via Nuitee
M
Mercedes • couple • us
1
Near circle k becarful with druggies in the neighborhood
Pros:

Nothing

Cons:

Staff is rude you have to throw away your own trash they don’t provide towels or pots and pans

2026-07-21 • via Nuitee
C
Chaoticxone • solo_traveller • us
10
2026-07-12 • via Nuitee
M
Melinda • couple • us
6
2026-06-13 • via Nuitee
P
Prince • solo_traveller • us
10
2026-05-02 • via Nuitee
P
Prince • solo_traveller • us
10
2026-05-02 • via Nuitee
R
Ronald • solo_traveller • us
10
2026-04-28 • via Nuitee
T
Theodore • family_with_children • us
9
Very helpful, respectful, polite an professional
Pros:

The quietness, an cleanliness

Cons:

No pool, or workout room

2026-04-23 • via Nuitee
S
Sara • couple • us
5
2026-04-18 • via Nuitee
W
William • solo_traveller • us
5
Cons:

Shower was broken, took them 3 days to fix it

2026-04-18 • via Nuitee
S
Stusek • couple • us
8
2026-03-03 • via Nuitee
D
Daniel • couple • us
7
2026-02-22 • via Nuitee
D
Dominic • solo_traveller • us
8
2026-01-23 • via Nuitee
S
Shamitria • family_with_children • us
10
It was a great stay for the price and at the time.
Pros:

Family oriented.

Cons:

Only one smoke area and kids play around that area.

2026-01-20 • via Nuitee
E
Erika • family_with_children • us
4
Meh. Wouldn’t recommend except for location.
Pros:

Good location.

Cons:

Cleanliness. They also don’t provide any new/clean towels. The fire alarm was hanging off the ceiling, toilet was barely flushing. It was just not good.

2026-01-16 • via Nuitee