InTown Suites Extended Stay Phoenix AZ - Gilbert

Hotels
7.2 (113 reviews)
2350 West Obispo Avenue , Gilbert , us

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Private parking
Outdoor pool
Outdoor pool - seasonal

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Service disputes regarding deposits

Categories

Cleanliness
5.23
Multiple reviews indicate cleanliness issues, such as dirt in the bathroom and uncleaned areas.
Service
8.2
Generally friendly staff noted, though there are some complaints about handling issues.
Location
8.74
Positive mentions of the convenience and quietness of the area.
Room Quality
6.19
Rooms described as small with issues such as slow WiFi and missing cooking utensils.
Amenities
7.22
Basic amenities available but some guests stated improvements could be made.
Value for Money
7.68
Value perceived as decent but some guests faced complications that affected their perception.
Food and Beverage
7.43
No specific comments made, assigned target overall rating.
Overall Experience
6.9
Mixed experiences shared, with both enjoyment and significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 20:28

Property Description

Convenient Extended Stay Accommodation
Located in Gilbert, just a short drive away from popular attractions, InTown Suites Extended Stay Phoenix AZ - Gilbert offers comfortable 2-star accommodation with a seasonal outdoor pool.

Home-like Amenities
Each air-conditioned room features a kitchen, perfect for extended stays, along with a flat-screen TV with cable channels for entertainment. Rest assured with fresh bed linen and towels provided during your stay.

Nearby Attractions
Explore nearby attractions like Sea Life Arizona and Phoenix Zoo, both within 22 km from the property. Conveniently situated 20 km from Phoenix-Mesa Gateway Airport, making travel a breeze.

Ready to experience a comfortable extended stay? Book your stay at InTown Suites Extended Stay Phoenix AZ - Gilbert now.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.2
Based on 113 reviews
Cleanliness: 5.23
Service: 8.2
Location: 8.74
Room Quality: 6.19
Amenities: 7.22
Value for Money: 7.68
Food and Beverage: 7.43
Overall Experience: 6.9
K
kpalmieri4 • solo_traveller • us
1
Pros:

Nothing.

Cons:

You could barely get in the door. Chairs wiggled so I didn't dare sit in them. (300+) The bed was hard and lumpy and the toilet handle came out a ways and had to be wiggled to keep the toilet from screeching. We left and had to pay a fee. Very upsetting.

2026-07-22 • via Nuitee
T
Timothy • couple • us
9
Great place to stay
Pros:

Clean
Friendly front desk. Quiet

2026-06-14 • via Nuitee
A
Abrielle • family_with_children • us
10
2026-05-08 • via Nuitee
W
Wafaa • couple • us
8
Nice short vacation
Pros:

Nice & safe

Cons:

No dishes

2026-04-25 • via Nuitee
A
Abrielle • family_with_children • us
9
2026-04-25 • via Nuitee
A
Abraham • couple • us
10
2026-04-17 • via Nuitee
A
Abraham • couple • us
10
2026-04-17 • via Nuitee
T
Tracella • solo_traveller • au
10
2026-04-14 • via Nuitee
L
lawrence • solo_traveller • us
5
2026-04-04 • via Nuitee
B
Bias • solo_traveller • us
10
2026-04-04 • via Nuitee
D
Danny • couple • us
8
2026-03-20 • via Nuitee
C
Constance • couple • us
5
Pros:

The staff was great and the locatiom.

Cons:

The rooms DO NOT match the pictures in the advertisements. There were bulletholes in the walls. The floors were filthy. I clean them by hand with just a clorox wipe and it was black and Grey.

You only get 2 towels and 2 wash cloths and 1 roll of toilet paper when you get there and you were responsible for washing them. And buying toilet paper after that 1 roll is gone.

2026-03-15 • via Nuitee
L
Lori • couple • us
3
Not great
Pros:

The manager was nice and accommodated our need to receive a refund.

Cons:

We arrived late, had to call the overnight person twice to get into our room. Once we got into our room a very strong smell of smoke was in the room. We had a tough time sleeping. We had to wait until 11:00am to try and change our room. The manager was very nice, but said she had no other rooms available. That there was a smoker in the room for 2 years and apologized. We received our money back and went to another hotel.

2026-03-13 • via Nuitee
S
Shane • couple • us
6
2026-03-08 • via Nuitee
B
Bailey-Murray • solo_traveller • us
9
Nice stay
Pros:

Decent and they work to maintain it.

Cons:

Parking close to building.

2026-03-03 • via Nuitee
L
LeBrasseur • couple • ca
8
2026-02-27 • via Nuitee
M
Michael • solo_traveller • us
9
2026-02-24 • via Nuitee
L
Linda • extended_group • us
10
Loved it!
Pros:

It was great all the way around!

2026-02-22 • via Nuitee
M
Madeline • solo_traveller • us
10
Wonderful!
Pros:

I enjoyed everything.

Cons:

The pool could be warmer.

2026-01-30 • via Nuitee
W
Wyatt • solo_traveller • us
10
Pros:

People are very nice

Cons:

Traffic is loud

2026-01-30 • via Nuitee