Comfort Inn & Suites Medina NY near Erie Canal

Hotels
•
Comfort
8.5 (97 reviews)
11591 Maple Ridge Road , Medina , US
+1 585-798-6777

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Spotless, recently refurbished property
Friendly and helpful staff (Brad, Thom)
Clean, comfortable rooms with necessary amenities
Designated bike storage
Quiet atmosphere
Cons:
Limited dining options nearby
No pool
Some guests found it far from the village/restaurants

Categories

Cleanliness
9.5
Multiple reviewers described the property and rooms as 'spotless' after a recent refurbishment; housekeeping praised for excellent work.
Service
9.5
Staff repeatedly called out by name (Brad, Thom) as friendly, helpful and attentive; desk clerk resolved issues and made recommendations.
Location
7
Mixed feedback: convenient/quiet for some guests but several noted few nearby dining options and distance from the village/restaurant choices.
Room Quality
9
Rooms described as clean, comfortable and equipped with necessary amenities.
Amenities
7.5
Positive mention of a designated bike storage shed; guests noted the absence of a pool and limited on-site amenities.
Value for Money
8.5
Standard quality for this hotel tier
Food and Beverage
7.5
No on-site dining highlighted; reviewers noted only limited nearby options (Dunkin' Donuts, Subway) which affected dining convenience.
Overall Experience
9.5
Overall very positive stay: spotless facilities, comfortable rooms and exceptional staff led guests to recommend or plan to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:28

Property Description

Modern Accommodation in Medina

Convenient Amenities: Enjoy air-conditioned rooms with free WiFi, a fitness centre, and complimentary parking at Comfort Inn & Suites.

Business-Friendly: Benefit from a business centre and a 24-hour front desk for all your work needs during your stay.

Nearby Attractions: Situated just 34 km from Darien Lake Theme Park & Resort, explore the area easily with the hotel's prime location.

Book your stay at Comfort Inn & Suites for a seamless blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.5
Based on 97 reviews
Cleanliness: 9.5
Service: 9.5
Location: 7
Room Quality: 9
Amenities: 7.5
Value for Money: 8.5
Food and Beverage: 7.5
Overall Experience: 9.5
J
Julia • family_with_children • us
9
Quiet area and perfect for our one night there. A bit costly since we didnt see much in the area to do. But we were ther
2026-10-18 • via Nuitee
V
Victor • solo_traveller • us
10
Spotless facilities
Pros:

The property shows that it was very recently and drastically refurbished, it was absolutely spotless. As a touring cyclist, I particularly appreciated that there was a designated shed for bike storage.

Cons:

Nothing wrong with the property. The immediate vicinity has few dining options, there’s a very good Dunkin Donuts down the street and a Subway right across. You have to drive farther for more choices.

2026-09-18 • via Nuitee
A
Alice • couple • us
10
Pros:

Brad was the desk clerk when we checked in. He was exceptional. Helped us with a small issue in our room and recommended places to eat. Was very helpful

Cons:

NA

2026-08-03 • via Nuitee
N
Nicole • couple • us
9
Wonderful stay!!
Pros:

Clean and comfortable, friendly and helpful staff. Brad and Thom were amazing and the housekeeper with the dreadlocks did a great job keeping our room clean.

2026-07-22 • via Nuitee
S
Steven • solo_traveller • us
9
Facility was very comfortable and in a great location for my needs
Pros:

The room was clean, comfortable, and had all necessary amenities

Cons:

All good

2026-07-21 • via Nuitee
M
Myron • family_with_children • us
7
Clean rooms, freindly staff will use them again when in this area
Pros:

Easy access. Great staff

Cons:

Needs a pool

2026-07-16 • via Nuitee
D
Dan • couple • il
7
2026-06-23 • via Nuitee
M
Marty • solo_traveller • us
5
Pros:

Quiet

Cons:

Too far away from restaurants and the village of Medina.

2026-05-19 • via Nuitee
P
Pauline • solo_traveller • us
10
2026-04-22 • via Nuitee
S
Sharon • couple • us
9
Pros:

Great location for our needs. The only thing was there were not alot of people staying there this weekend we stayed. Some people arrived at midnight and kept us up for an hour slamming doors and drawers. Should have been put further away from other guests since probably only 6 rooms were booked. Otherwise good stay.

2026-01-20 • via Nuitee
J
Judith • solo_traveller • us
5
2026-01-19 • via Nuitee
K
Kevin • family_with_children • us
10
Pros:

Clean

Cons:

Nothing

2026-01-19 • via Nuitee
B
Bailey003 • extended_group • us
1
2026-01-15 • via Nuitee
J
Jeremy • family_with_children • us
8
Pleasant
Pros:

The staff was extremely nice

Cons:

It was a lot more money than the surrounding hotels

2025-12-03 • via Nuitee
A
Andrew • family_with_children • us
8
2025-10-22 • via Nuitee
D
Dina • solo_traveller • il
8
2025-10-14 • via Nuitee
M
Margo
10
Pros:

I asked for an accessible room and it was fantastic, met all my needs and concerns - the washer/dryer was also helpful

2025-10-11 • via Nuitee
H
Hanley • extended_group • us
7
Pros:

Its location in Medina is great

Cons:

The bathroom shower was dirty and the sink was clogged took a long time to drain - when I told the front office on Saturday morning they said their is no maintenance on the weekend

2025-09-30 • via Nuitee
A
Anne
10
Pros:

Very nice

2025-09-17 • via Nuitee
M
Marisel • family
10
Pros:

The guy in the front desk was very polite.
He also spend time with us talking about the things we can do in the area.

2025-08-26 • via Nuitee