Prize by Radisson, Hamburg City

Hotels
Prizeotel (Radisson)
8.6 (20000 reviews)
Recha-Lübke-Damm 28 , Hamburg , de

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Tour desk
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast options
Convenient location
Free beverages in lobby
Cons:
Hard beds
Parking fees
Condition of carpets and walls

Categories

Cleanliness
8.11
Several complaints about the condition of the carpets and walls; cleanliness noted, but some areas require attention.
Service
9.08
Positive feedback about the staff being friendly and helpful; overall service exceeded expectations.
Location
9.12
Conveniently located near attractions and public transport, highly praised by guests.
Room Quality
7.57
Mixed reviews on room comfort with issues such as hard beds and thin pillows; a few rooms noted to be in need of repair.
Amenities
8.6
Good availability of free beverages and amenities in the lobby; overall satisfactory.
Value for Money
8.56
Generally considered good value, though parking fees were noted as excessive.
Food and Beverage
9.11
Excellent breakfast options and complimentary beverages; very well-received.
Overall Experience
8.68
Despite some minor issues, guests generally report a very positive experience and are likely to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:17

Property Description

Contemporary Rooms with Tech-Savvy Amenities
Prizeotel Hamburg-City offers modern, non-smoking rooms featuring free WiFi, flat-screen TVs, air conditioning, and smartphone docking stations. Enjoy the convenience of a spacious private bathroom with a hairdryer included in each room.

Delicious Breakfast Options and Nearby Dining
Start your day with a fresh breakfast buffet available at the hotel for an extra charge. Explore a plethora of dining options including restaurants, cafes, and bars just a short 5-minute walk away from the accommodation.

Convenient Location and Parking
Situated in central Hamburg, the hotel is a short drive from popular attractions like the Reeperbahn area and the Hamburg docks. Private parking is available on-site for an additional fee, and the U Steinstraße underground station is conveniently located just 600 meters away.

Experience comfort and convenience at Prizeotel Hamburg-City. Book now for an unforgettable stay!

Important information:

Please note that there are no extra beds available in this accommodations.

Children aged between 0 and 5 years do not have to pay for breakfast.
Children aged between 6 and 12 years can enjoy breakfast for a fee of EUR 8.90 per day.

Please note that no cash payment is possible at the hotel, either at the reception or at the bar.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 22 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 20000 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.12
Room Quality: 7.57
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 9.11
Overall Experience: 8.68
A
Anja couple de
7
Pros:

Lage

2026-02-14 via Nuitee
P
Petra couple de
10
entspannt, schön, angenehm, lecker, sehr gute Lage, sauber, nettes offenes Personal
Pros:

mein dritter Aufenthalt in diesem schönen modernen Hotel…Super leckeres, reichhaltiges…großes Frühstücksbuffet…frisch und lecker…entspanntes Ambiente…kostenlos Wasser, Kaffee, Tee 24/7…freundliches, offenes und nettes Personal…sehr gute Lage!

Cons:

da gab es nichts!

2026-02-14 via Nuitee
S
Sandra family_with_children de
8
Pros:

Alles super, Zimmer sauber, Personal sehr freundlich, sehr zentral gelegen, schneller Check in, Parkplatz vorhanden, Zimmer ruhig und sogar gratis Kaffee

Cons:

Alles gut

2026-02-14 via Nuitee
T
Tatyana family_with_children de
10
2026-02-14 via Nuitee
F
Falk couple de
8
Sehr zu empfehlen
Pros:

Das es zu jeder Zeit Kaffee und Tee gratis gab und das Frühstück war auch sehr lecker

2026-02-14 via Nuitee
L
Laura couple de
6
Pros:

Lage
Freundliches Personal

Cons:

Teppichboden
Keine Mittag oder Abendessen möglich im Hotel.

2026-02-13 via Nuitee
A
Annika family_with_children de
8
Pros:

Tolles umfangreiches Frühstück. Einfacher Check in und Check out.

Cons:

Überteuerter Parkplatz.

2026-02-13 via Nuitee
C
Cathrin couple de
9
Sehr modern und zweckmäßig
Pros:

Sehr modern, tolles Frühstücksbuffett

Cons:

Leider kein Schrank und Safe

2026-02-13 via Nuitee
Z
zehra couple tr
9
Hamburg’u çok sevdim buraya yine geleceğim
Pros:

Konumu güzel ulaşım çok kolay.24 saat çay kahve su hizmeti free bence çok iyi.benim için yeterli bir otel oldu çalışanlar da çok ilgili tavsiye ediyorum

Cons:

Ben memnun kaldım fiyat dengesi de gayet makul

2026-02-13 via Nuitee
S
Siegfried family_with_children at
9
2026-02-13 via Nuitee
Z
Zeynep solo_traveller tr
8
Pros:

7/24 ücretsiz kahve, çay,su olması güzeldi büyük ayrıcalık. Kahvaltısı güzel yeterliydi konumu metro, otobüs duraklarına yakın güvenli yerde

Cons:

Oda maalesef soğuktu resepsiyondakiler otelin genel sıcaklığı maksimum 24 olduğunu söyledi onların yapabileceği bi şey değildi ama maalesef soğuktu

2026-02-13 via Nuitee
G
Günter family_with_children de
9
2026-02-13 via Nuitee
G
Gwyneth family_with_children gb
8
Pros:

The modern style, extremely clean, excellent choice at breakfast, free hot drinks, quiet, comfortable, relaxing, very friendly staff, international atmosphere, convenient location.
The lighting in the room was great for autistic people as it was down-lit

Cons:

No kettle in room, no vegetarian substitute meats at breakfast.

2026-02-13 via Nuitee
S
Sude couple tr
9
2026-02-12 via Nuitee
A
Andriy family_with_children de
8
2026-02-12 via Nuitee
O
Oliver family_with_children de
10
2026-02-12 via Nuitee
P
Paulina solo_traveller de
10
i really enjoyed the stay
Pros:

The room looks cute, comfortable bed, nice shower, everything’s clean and the stuff is very nice. Check out at 12 is awesome as well.

2026-02-12 via Nuitee
T
Thomas solo_traveller de
9
2026-02-12 via Nuitee
M
Mads couple dk
6
Pros:

God placering
Uvenligt personale

Cons:

Personalet var ikke hjælpsomme ved check in.
Pegede blot hen på en skærm og virkede mere interesserede i at stå og snakke sammen

2026-02-12 via Nuitee
M
Monika family_with_children de
10
Gerne wieder .
Pros:

War jetzt schon zum 3 mal da.. und ich komme gerne wieder..

Toll finde ich...auch wenn man kein Frühstück gebucht hat .Kaffee ..Tee .. Kakao kann man sich immer holen

Cons:

Parkplatzgebühr finde ich etwas zu teuer ..

2026-02-11 via Nuitee