Prize by Radisson, Hamburg City

Hotels
Prizeotel (Radisson)
8.6 (20000 reviews)
Recha-Lübke-Damm 28 , Hamburg , de

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Tour desk
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast options
Convenient location
Free beverages in lobby
Cons:
Hard beds
Parking fees
Condition of carpets and walls

Categories

Cleanliness
8.11
Several complaints about the condition of the carpets and walls; cleanliness noted, but some areas require attention.
Service
9.08
Positive feedback about the staff being friendly and helpful; overall service exceeded expectations.
Location
9.12
Conveniently located near attractions and public transport, highly praised by guests.
Room Quality
7.57
Mixed reviews on room comfort with issues such as hard beds and thin pillows; a few rooms noted to be in need of repair.
Amenities
8.6
Good availability of free beverages and amenities in the lobby; overall satisfactory.
Value for Money
8.56
Generally considered good value, though parking fees were noted as excessive.
Food and Beverage
9.11
Excellent breakfast options and complimentary beverages; very well-received.
Overall Experience
8.68
Despite some minor issues, guests generally report a very positive experience and are likely to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:17

Property Description

Contemporary Rooms with Tech-Savvy Amenities
Prizeotel Hamburg-City offers modern, non-smoking rooms featuring free WiFi, flat-screen TVs, air conditioning, and smartphone docking stations. Enjoy the convenience of a spacious private bathroom with a hairdryer included in each room.

Delicious Breakfast Options and Nearby Dining
Start your day with a fresh breakfast buffet available at the hotel for an extra charge. Explore a plethora of dining options including restaurants, cafes, and bars just a short 5-minute walk away from the accommodation.

Convenient Location and Parking
Situated in central Hamburg, the hotel is a short drive from popular attractions like the Reeperbahn area and the Hamburg docks. Private parking is available on-site for an additional fee, and the U Steinstraße underground station is conveniently located just 600 meters away.

Experience comfort and convenience at Prizeotel Hamburg-City. Book now for an unforgettable stay!

Important information:

Please note that there are no extra beds available in this accommodations.

Children aged between 0 and 5 years do not have to pay for breakfast.
Children aged between 6 and 12 years can enjoy breakfast for a fee of EUR 8.90 per day.

Please note that no cash payment is possible at the hotel, either at the reception or at the bar.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 22 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 20000 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.12
Room Quality: 7.57
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 9.11
Overall Experience: 8.68
O
Oguz solo_traveller nl
8
2026-03-14 via Nuitee
C
Christin extended_group de
8
Pros:

Es gab ein super Frühstück. Man konnte jederzeit in der Lobby kalte und warme Getränke beziehen. Das Zimmer war hübsch und komfortabel.
Perfekter Ausgangspunkt für einen Citytrip nach Hamburg.

2026-03-14 via Nuitee
M
Manja family_with_children de
10
Pros:

Alles war perfekt Zimmer Personal Frühstück Lage 👍 uns hat es sehr gut gefallen wir kommen gerne wieder 😊 kostenlos Kaffee Tee und Wasser den ganzen Tag 😄

Cons:

Es gab nichts zu bemängeln

2026-03-14 via Nuitee
T
Terra Inspectioneering extended_group nl
9
2026-03-14 via Nuitee
M
Matthias couple de
9
Top geeignet für kleinen Städte Trip
Pros:

Gut Lage, alles sehr schnell zu erreichen. Sehr freundliches Personal, gutes Frühstück.
Gutes Preis-Leistung Verhältnis.

2026-03-14 via Nuitee
H
Hanspeter couple de
5
Erwartungen sind nicht erfüllt worden
Cons:

Ganz schlimm sind die Kissen 🙈
Die gehen garnicht !
Das frühstück war lieblos hingeknallt .
Das Personal hat beim Frühstück genervt , sobald man leeres Geschirr hatte kamen sie es wegzuräumen .
Es war sehr laut wie im Bahnhof , viele Geschäftsreisende die laut telefonierten und sehr laut redeten .
Von Erholung keine Spur man musste sich selber ein und aus checken obwohl teilweise 3-4 Leute am Empfang waren .
Und zentral war man auch nicht , wir brauchten sehr viel ein Taxi .
Für 465 Euro für 3 Nächte hätte ich einen besseren Service erwartet .

2026-03-14 via Nuitee
B
Bianca family_with_children de
8
2026-03-13 via Nuitee
P
Petra solo_traveller de
9
2026-03-13 via Nuitee
B
Baydur couple tr
7
Pros:

Otelin konumu görülebilecek yerlere yürüme mesafesindeydi. Kahvaltı yeterli ve doyurucuydu. Personel güler yüzlüydü. Oda temizliği yeterliydi, Otel girişinde bedava sınırsız kahve, çay ve su imkanı vardı.

Cons:

Oda biraz küçüktü. İlave bir masa konulabilirdi. Mini buzdolabı yoktu.

2026-03-13 via Nuitee
J
Janine couple de
5
1 Übernachtung okay
Pros:

Gute Lage

Cons:

Schlechte und zu wenig Parkmöglichkeiten, sehr teuer .
Pro Nacht 23€
Teppich im Zimmer sehr fleckig .
Erfüllt Sinn und Zweck aber für den Preis , etwas zu wenig Komfort

2026-03-13 via Nuitee
P
Paul solo_traveller de
7
Very Basic aber okay.
Pros:

Flexibilität der Mitarbeiter.

Cons:

Frühstück war sehr mäßig! Kunst-Ei und so …

2026-03-13 via Nuitee
C
Carola couple de
5
Alles im allen nicht empfehlenswert lieber 2€ mehr in die Hand nehmen und wo anders buchen
Pros:

Die Lage ist der einzige Positive Punkt dieser Unterkunft

Cons:

Die Zimmer sind dreckig , abgewohnt , Bettwäsche hat Löcher , Parkplatz muss Stunden Weise ( falls man den Parkplatz noch mal verlässt ) bezahlt werden

2026-03-13 via Nuitee
W
Wolfgang family_with_children de
7
2026-03-13 via Nuitee
M
Michael couple de
8
2026-03-13 via Nuitee
H
Helmut Michael solo_traveller de
7
Okay für ne Nacht
Pros:

Sauberkeit, Personal, eigener kleiner Shop in der Lobby

Cons:

Direkt an lauter Straße, Zimmer ziemlich kalt, TV ließ sich trotz Reklamation nicht aktivieren..

2026-03-12 via Nuitee
J
Jürgen solo_traveller de
8
2026-03-12 via Nuitee
C
Christian couple de
10
2026-03-12 via Nuitee
A
Anja solo_traveller de
8
Ideal für Hamburg
Pros:

Die zentrale Lage war sehr gut. Trotz Hauptstraße kein Lärm. Personal sehr freundlich und hilfsbereit.

Cons:

Mit hat an diesem Hotel nicht nichts gefallen. Eine Unterkunft perfekt für ein Kurztripp nach Hamburg

2026-03-12 via Nuitee
I
Irene couple at
9
2026-03-12 via Nuitee
J
Jürgen solo_traveller de
8
2026-03-12 via Nuitee