Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Pets allowed
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Location
Breakfast
Cons:
Cleanliness
Service Quality

Categories

Cleanliness
7.44
There were instances of dirty rooms and used items found in the shower.
Service
9.41
Some staff appeared inexperienced and unhelpful, but there were positive interactions reported.
Location
10
Many guests appreciated the excellent location near the beachfront.
Room Quality
7.9
Rooms were often uncomfortable, cold, and in need of renovation.
Amenities
8.43
Limited heating facilities and Wi-Fi issues were mentioned.
Value for Money
9.89
Some guests felt it was good value given the location, despite other issues.
Food and Beverage
10
Breakfast received positive mentions from multiple guests.
Overall Experience
8.95
Mixed experiences with some positive highlights overshadowed by significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:03

Property Description

Historic Waterfront Hotel with Stunning Sea Views

Charming Accommodations: Single, double, triple, and family rooms, some en suite.

Rich Heritage: Frequented by Admiral Nelson's crew, offering panoramic views of Goodwin Sands and the French coast.

Scenic Lounge and Bar: Enjoy a coffee while taking in the picturesque sea views. Book your stay at Waterfront Hotel for a memorable experience.

Important information:

The hotel does not have a elevator.

Breakfast Buffet is available for an extra charge:
Adult: £9.00 per adult
Child aged 0–5 years: £2.99 Per Child
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    No parking available.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £10 per person per stay when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1925 reviews
Cleanliness: 7.44
Service: 9.41
Location: 10
Room Quality: 7.9
Amenities: 8.43
Value for Money: 9.89
Food and Beverage: 10
Overall Experience: 8.95
Z
Zoe • family_with_children • ae
8
Staff was very friendly and professional
Pros:

Central and very comfortable

Cons:

Stairs were steep

2026-07-17 • via Nuitee
S
Sharon • couple • gb
9
Staff were friendly and helpful nothing was a problem for them
Pros:

Good location for the town
Friendly and helpful staff

Cons:

No ground floor rooms for people with limited mobility
It’s a pity there was no evening meals or bar available at nighttime

2026-07-16 • via Nuitee
R
Richard • solo_traveller • gb
8
Pros:

Right by the pier. Comfy bed with a good quality fan to keep cool during the heatwave. would stay again.

2026-07-12 • via Nuitee
M
Michael • solo_traveller • gb
5
Weekend reunion.
Pros:

Location, welcome and breakfast.

Cons:

Paying cash only was a surprise..... No soap in the bath/shower.
Place needs a refurbishment.

2026-07-12 • via Nuitee
R
Robert • solo_traveller • gb
9
2026-07-10 • via Nuitee
N
Natalie • solo_traveller • gb
8
2026-07-10 • via Nuitee
S
Simon • solo_traveller • gb
1
If you can stay elsewhere.
Pros:

The view and the location.

Cons:

It was dirty.
Shower did not work.
Breakfast was poor. Portions half the size of those shown in photo.
Most of the staff were rude.

2026-07-07 • via Nuitee
P
Paul • solo_traveller • gb
1
2026-07-05 • via Nuitee
M
Marion • extended_group • gb
6
Pros:

Staff very friendly and helpful. Great breakfast. Room with sea view very pleasant

2026-06-30 • via Nuitee
A
Alasdair • couple • gb
9
Excellent location.
Pros:

Excellent location. Comfortable bed. Powerful fan was appreciated due to the heat wave, Value for money.

Cons:

The hotel is very dated, under renovation apparently. Given the location and price we are not complaining. Difficult parking on a saturday evening.

2026-06-30 • via Nuitee
L
Lynda • extended_group • gb
1
Reminded us of Fawlty Towers
Pros:

Sea view good

Cons:

No water in room

2026-06-29 • via Nuitee
V
Vitaliy • solo_traveller • ee
6
Pros:

Cheaper than competition, kitchen, now looks pretty clean

Cons:

Bad communication: only automated messages. The owner neglected to send me the door pin number, I had to wait till another guest let me in. Wifi didn't work. No separate bins for paper and plastic in the ckitchen, I had to take my waste with me to be green. Finally, no fan, though it's 30 degrees.

2026-06-24 • via Nuitee
J
Joss • solo_traveller • gb
8
2026-06-23 • via Nuitee
C
Chani • solo_traveller • gb
1
Pros:

Nothing

Cons:

When I arrived at the hotel room was dirty and smelly i refused to live there i said to refund my money they said we informed the booking. Com they will refund the money i paid £171.50 and they refund £19.50 they made joke with me, I just suggest don't book this hotel totally worth less and also don't trust booking. com

2026-06-23 • via Nuitee
K
kelly • family_with_children • gb
5
Was ok for the few hours that we needed it for before we left to catch a ferry
Pros:

Location, was up graded as didn't realise i had booked a room with out facilities

Cons:

Faulty fan, room was hot

2026-06-19 • via Nuitee
W
Wilks • solo_traveller • gb
8
2026-06-18 • via Nuitee
B
Bryn • couple • au
8
Really enjoyed our stay - absolute beachfront, great town.
Pros:

Location is fantastic, staff were outstanding and so will to help

Cons:

Some parts are a bit tired

2026-06-16 • via Nuitee
J
Jonathan • solo_traveller • gb
8
comfortable, great value, easy!
Pros:

Clean, perfect for an evenings stay in town for a weekend

Cons:

Nothing

2026-06-15 • via Nuitee
A
alan • solo_traveller • pt
7
2026-06-11 • via Nuitee
V
Vicky • extended_group • gb
5
Nice hotel. The lack of bathroom in the room should be stated in the initial title advert
Pros:

The location

Cons:

No bathroom, this wasn’t clear when we booked and we didn’t feel overly safe using the toilet of a night when there were groups of men staying on the same floor as 3 women on our own

2026-06-11 • via Nuitee