Sadu Hotel Almaty, a member of Radisson Individuals

Hotels
•
Radisson Hotel Group
8.4 (5 reviews)
Nurlan Kapparov Street 169, Almaty, 050044 , Almaty , KZ
7-727-3131257

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Facilities

Full-service spa
Proposal/romance packages available
Arcade/game room
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Concierge service
Outdoor pool - seasonal
Elevator
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Great spa facilities
Comfortable rooms
Cons:
Housekeeping service
Limited amenities
Mixed reviews on breakfast quality

Categories

Cleanliness
7.7
Guests consistently mentioned cleanliness as a positive aspect.
Service
6.9
Service had mixed reviews, with positive feedback on staff friendliness and negative comments on housekeeping service.
Location
8.4
The hotel is located in close proximity to many key landmarks and received positive feedback for its location.
Room Quality
7.3
Rooms were generally comfortable, with some guests suggesting updates are needed.
Amenities
7
Guests had mixed opinions on amenities, with some mentioning positive experiences with the spa and others expressing disappointment with the lack of services.
Value for Money
6.9
Varied opinions on value for money, with some guests finding the price reasonable for the location and others feeling it was too high for the services provided.
Food and Beverage
6.8
Breakfast and restaurant services received mixed reviews, with some guests appreciating the offerings while others found it lacking in variety.
Overall Experience
7.9
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-24 10:20

Property Description

Luxurious Spa and Recreation
Indulge in massages and body treatments at the full-service spa, or unwind by the seasonal outdoor pool and attached winery.

Dining and Entertainment
Savor delectable meals at the on-site restaurant and grab snacks at the snack bar/deli. Enjoy drinks at the bar/lounge or poolside bar.

Convenience and Comfort
Stay connected with complimentary Wi-Fi, and enjoy amenities like a 24-hour front desk, an arcade/game room, and a multilingual staff.

Experience luxury and relaxation at Sadu Hotel Almaty, a member of Radisson Individuals. Book now for a centrally-located getaway in Almaty!

Important information:

  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
  • The seasonal pool will be open from May 15 to September 30.
  • Pool access available from 9:00 AM to 11:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALA

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals not allowed

  • General

    Guests are provided with free hand sanitizer

  • General

    Staff temperature checks are conducted regularly

See all policies

Location

Guest Reviews

8.4
Based on 5 reviews
Cleanliness: 7.7
Service: 6.9
Location: 8.4
Room Quality: 7.3
Amenities: 7
Value for Money: 6.9
Food and Beverage: 6.8
Overall Experience: 7.9
C
Chris
10
Pros:

Great location to Sadu Arena. Very nice room. Great food.

2025-05-25 • via Nuitee
A
Akihiro
10
Lovely hotel
Pros:

I used the hotel on a business trip.
The building was new and cleanliness was felt throughout.
The location is good, there is a ski jump right behind the hotel and you can see beautiful mountains.
Esentai Mall is also within walking distance, which is good for shopping.
The rooms are reasonably spacious, clean, and relaxing.
The shower rooms and toilets are clean and I never felt uncomfortable with the dirtiness.
The hotel front desk is friendly and accommodating in English.
I could not communicate in English at the hotel restaurant, but the front desk staff helped me and I was able to enjoy a good meal. All the staff were friendly and really helpful. When I left the hotel, I experienced hospitality similar to that in Japan.
I would like to use this hotel again when I visit Almaty.

2023-10-31 • via Nuitee
M
MUN KEONG
4
Pros:

Very bad service. Had one of the higher priced rooms but don't get service. No water, no make up room despite many many requests

2023-10-07 • via Nuitee
D
D G
10
Nice and modern
Pros:

Helpful friendly staff and nice hotel.
Situated about 20 minutes from down town but close to local shops.
Helpful transfer service offered by the hotel.
Front office staff speak English

2023-03-30 • via Nuitee
M
Merdan • friends
10
Pros:

Отличное место для отдыха, приветливый персонал, супер сервис, номера новые, уютные. Рекомендую

2022-05-28 • via Nuitee