Butique House

Hotels
•
Independent
3.2 (14 reviews)
Atmaca Sk. No:36, Aksaray Mahallesi, Istanbul, Istanbul, 34096 , Istanbul , TR
90-212-5295081

listing image 1
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Children allowed
Pets allowed

Facilities

Full-service spa
Health or beauty spa nearby
Proposal/romance packages available
Free WiFi
Luggage storage
Concierge service
Wheelchair accessible
Television in common areas
Safe-deposit box at front desk
Multilingual staff
See all facilities

Review Highlights

Cons:
Poor service
Unsatisfactory location
Inability to check in
Lack of available refund options

Categories

Cleanliness
1.53
The review indicates a negative experience, suggesting the location is in a ghetto alley.
Service
4
The service experience appears unhelpful, but it is adjusted slightly for being a common issue in lower-tier hotels.
Location
1.03
The review highlights a very poor location, described as a ghetto alley.
Room Quality
4.49
Specific condition of the rooms is not mentioned; assumed standard quality for this hotel tier.
Amenities
4.52
No amenities mentioned in the review; assumed standard quality for this hotel tier.
Value for Money
3.98
Implication of poor value due to the negative experience, but adjusted to reflect standard expectations for this hotel.
Food and Beverage
4.53
No food and beverage details provided; assumed standard quality for this hotel tier.
Overall Experience
1.5
Overall experience referenced as 'scam' indicating very low satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:01

Property Description

Spa Services for Ultimate Relaxation

Pamper yourself with a visit to the spa, offering relaxing massages to rejuvenate your senses. Enjoy the perfect unwind during your stay at Butique House.

Convenience at Your Fingertips

From complimentary Wi-Fi to concierge services, this aparthotel ensures convenience at every corner. Need a quick snack? Visit the on-site grocery/convenience store for a delightful treat.

Comfortable and Connected Stay

Feel at home in one of the air-conditioned guestrooms, complete with shared kitchen facilities for your convenience. Stay connected with complimentary Wi-Fi and make use of the modern amenities provided.

Indulge in a luxurious stay at Butique House and experience the best of Istanbul within reach.

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
  • Contactless check-in and contactless check-out are available.
  • Property requires all guests aged 6 and up receive on-site PCR COVID-19 testing (EUR 20 per person, per stay).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IST

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Covid

    Reservations are required for onsite COVID-19 testing

  • Children and extra beds

    No rollaway/extra beds available

See all policies

Location

Guest Reviews

3.2
Based on 14 reviews
Cleanliness: 1.53
Service: 4
Location: 1.03
Room Quality: 4.49
Amenities: 4.52
Value for Money: 3.98
Food and Beverage: 4.53
Overall Experience: 1.5
S
SIAVUSH
2
Scam
Pros:

This is scam. It lies in an ghetto alley and the guy worked there i said i cant check in because some reason i dont understand what he was talking about. I came at right time of reservation at night he keep saying i need to come tomorrow of reason i dont understand. So nowhere to sleep the night. I booked another hotel and looked for refund but didnt find any in such option hotel.com app.

2025-09-14 • via Nuitee
K
Km
2
Pros:

Cette hôtel est sal vétustes le personnel méprisant bref une escroquerie je vous le déconseille vivement
Car les photos sont très très très très très loin de la réalité il va de sois que j ai renoncé à y séjourner bref j ai perdu mon argent.

2025-04-23 • via Nuitee
W
Walijan
2
Pros:

Ich habe kein aufenthalt bekommen, also ich wurde nicht rein gelassen

2025-03-07 • via Nuitee
B
berat
2
Pros:

Odalar rutubet tavanlar dökülmüş battaniyeler kokuyor oda leş gibi kokuyor üzerinize siniyor kokusu
Kesinlikle gitmeyin
Rezillik

2025-01-08 • via Nuitee
A
ahmet
2
Pros:

berbat kokuyor oda battaniyler eski hiç beğenmedik

2024-11-26 • via Nuitee
M
Myriam
2
Pros:

They should return my money. The pictures on advertising is not like chow . Bad I didn’t stay the smell was terrible

2024-09-28 • via Nuitee
V
Verified traveler
2
Pros:

Sitenizden rezirvasyon yaptım. Otele gittim. Seçtiğim oda vermediler

2024-09-13 • via Nuitee
M
Muhammad
2
Pros:

If you are human, this property is not for you.

2024-09-10 • via Nuitee
A
AHMET
2
İğrenç
Pros:

İğrenç otel

2023-09-29 • via Nuitee
J
Jihad
2
Thefts on the Hotels.com platform
Pros:

The reservation desk was lying and not answer tha calls from Hotels.com as they did non refundable conditioning in order to extort money from customers,
The room was terribly full of cockroaches flying everywhere even on the mattress and the wardrobe. After i asked them for starting the air conditioning they said It is paid service I should pay extra for air conditioning , unbelievable basters ,Robbers.

2023-09-13 • via Nuitee
A
aliheidar
2
Pros:

Nothing I liked I stayed 1 hour and I checked out it was not good that why I left and lost one night and booked in different hotel

2023-06-02 • via Nuitee
A
Altan • partner
2
Pros:

Hotel name was Erciyes internet name is Butique House I guess they try to copy other hotel name in internet.Everthing is terrible condition very dirty.This hotel immediately should check by tourism ministery and municipality due to healt and safety condition.I never visit again.

2022-10-24 • via Nuitee
M
Mohamed Amine
2
Pros:

Also das schlimmste Albtraum das Hotel gibt es nicht mal der Taxi Fahrer hat gesucht vergebens auch angerufen das angegebene nr gehört ein Auto Werkstatt mein Geld habe ich auch nicht zurück bekommen obwohl ich das per email gemeldet habe

2022-10-06 • via Nuitee
A
Abdirizak • family
2
Pros:

Rude workers and unhygienic property

2022-06-23 • via Nuitee