9h nine hours woman Shinjuku

Hotels
7.8 (4188 reviews)
Shinjuku-ku Shinjuku 2-13-7 , Tokyo , jp

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Non-smoking throughout
Shared lounge/TV area
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Clean
Good location
Friendly staff
Unique capsule experience
Cons:
Noise from outside
Lack of amenities like kettle
High price
Small space

Categories

Cleanliness
7.43
Generally mentioned as clean, but some reviews highlighted issues like lack of soap in bathrooms and noise during cleaning hours.
Service
8.4
Staff were described as friendly and helpful in resolving issues quickly.
Location
8.74
Multiple reviews praised the great location, close to major attractions and the LGBTQAI+ area.
Room Quality
7.39
Rooms and capsules were mentioned as comfortable, but concerns about noise and space for luggage were noted.
Amenities
7.42
Some amenities were appreciated, but missing items like a kettle and storage space were highlighted.
Value for Money
7.38
The pricing was described as high, especially considering some inconveniences.
Food and Beverage
7.73
No specific comments, assumed standard options available.
Overall Experience
7.9
Overall positive experience with unique capsule concept despite minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 12:28

Property Description

Central Location in Tokyo

Located in the heart of Tokyo, 9h nine hours woman Shinjuku provides a convenient stay with easy access to popular attractions like Full Gospel Tokyo Church and Flags Shopping Mall.

Comfortable and Convenient Amenities

Guests can enjoy air-conditioned rooms with free WiFi, a shared lounge, and a 24-hour front desk where staff are fluent in English and Japanese. The shared bathroom is well-equipped with a shower, free toiletries, and a hairdryer, ensuring a comfortable stay.

Nearby Popular Attractions

Explore the city with ease as Tenryu-ji Temple, Nakamuraya Salon Museum of Art, and NEWoMan Mall are just a few of the attractions within reach. Book your stay at 9h nine hours woman Shinjuku for a memorable Tokyo experience.

Important information:

For cleaning purposes, guests must leave the room every day between 11:00 and 15:00 for stays of more than 2 nights.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.8
Based on 4188 reviews
Cleanliness: 7.43
Service: 8.4
Location: 8.74
Room Quality: 7.39
Amenities: 7.42
Value for Money: 7.38
Food and Beverage: 7.73
Overall Experience: 7.9
S
Susanna solo_traveller ca
6
Good for a short stay only.
Pros:

Good location and clean

Cons:

No space to unpack your luggage, strict rules about not being in pods between certain hours, pillows and bed are hard so my neck was in pain the days I stayed there

2026-04-11 via Nuitee
S
Shiori solo_traveller de
8
2026-04-11 via Nuitee
T
Taryn solo_traveller ca
6
Good for solo travellers and reasonably priced, but the pod mattress was a bit uncomfortable.
Pros:

The pods themselves were a cool experience, and it was great that there was a daily cleaning of them. The sleep report was also insightful, though I'm not quite sure how this information was collected and it felt a little invasive.

Cons:

While the pods and dressing/locker areas were kept very clean, the showers were not. They was hair in the drain, mould on the ceiling, and fans collecting dust that looked like they hadn't been cleaned in ages. There was also a fair amount of noise transfer between pods, which made this feel more like a hostel experience than a hotel.

2026-04-10 via Nuitee
solo_traveller jp
5
2026-04-10 via Nuitee
K
Karen extended_group us
7
Pros:

It was an experience I’m glad I had. The staff was very nice. One night is all I would want to stay. The shower facilities very clean.

Cons:

The pods were uncomfortable. The pull down shade was thin and didn’t shelter noise from others.

2026-04-09 via Nuitee
T
TIEN JHE solo_traveller jp
9
2026-04-09 via Nuitee
A
AYU solo_traveller jp
5
2026-04-09 via Nuitee
G
Giorgio solo_traveller it
9
2026-04-09 via Nuitee
A
Alicia couple us
7
2026-04-08 via Nuitee
Y
Yvonne solo_traveller nl
7
Pros:

Great location, tucked away from the busy areas of Shinjuku. The lounge floor is nice and the changing rooms and pods are relatively clean.

Cons:

The pillows are not comfortable, it takes so getting used to. The changing rooms are quite cramped.

2026-04-08 via Nuitee
P
Paola solo_traveller co
10
Pros:

Los baños

Cons:

Hay tienpos en el check un no se puede hacer

2026-04-08 via Nuitee
N
natasha solo_traveller ie
7
In a great location and good value
Pros:

Very clean and organsied

2026-04-08 via Nuitee
M
Melanie solo_traveller us
8
Great budget option in Shinjuku for solo traveler that likes their own company
Pros:

Loved the sleeping pods, lockers were a good size for my luggage, ample showers and very little waiting on the lift, despite there only being one in a 9 story building. Building felt warm, this was good as I was there in early April.

Cons:

The communal space while functional could use some updating, decent views though. Check in process was not smooth, I didn’t receive a QR code and had to call the staff, I had to wait a while for a response, they were very helpful when they did respond though.

2026-04-07 via Nuitee
A
Adelheid family_with_children be
6
2026-04-07 via Nuitee
C
Cecilia solo_traveller gb
7
2026-04-06 via Nuitee
M
Miwa couple jp
8
初めてカプセルホテルを利用したので、いい経験になりました
Pros:

清潔なホテルでした

Cons:

チェックインが難しく、クレジットの暗証番号が他のお客さんに丸見えなのが少し嫌でした

2026-04-06 via Nuitee
K
Karen couple au
9
2026-04-06 via Nuitee
A
Alisa solo_traveller us
1
It felt like staying in a sterile prison.
Pros:

The location is the only good thing about it.

Cons:

This was the most uncomfortable place I have ever stayed. There was no room to take care of yourself in the locker room, not even benches to sit on to put on shoes. It was like a prison in there, very bleak. The bed was very thin and the pillow wasn’t a real pillow, but a bean bag. This place really needs improvements to feel more like a home.

2026-04-06 via Nuitee
C
Carlotta Sophie solo_traveller ch
6
Pros:

Die Pods sind gross und bequem (eher hart) und es ist sehr sauber. Die Lage ist sehr gut.

Cons:

Es hat nur einen Lift, die Treppen darf man nicht benutzen. Die Lockers und Duschen sind unten also dauert alles ein bisschen, da man oft auf den Lift warten muss. Wenn man einen grossen Koffer hat ist packen beinahe unmöglich. Es hat zu wenig Platz. Für eine Nacht super, für mehre Nächte nicht ideal.

2026-04-05 via Nuitee
Y
yukimi solo_traveller ph
8
記載されて居たら選ばない
Pros:

女性専用だから、普通のホテルより静かに心がけてる。1人でも安心。家族で止まって同じフロアになるようにプランを変えてくれた気遣いが良かった。

Cons:

チェックアウト後の荷物が2025年4月から出来なくなりましたと言われたが、ブッキングコムには記載がなくHPには書いてますと言われたのが、気分が悪かった。他社サイト予約で条件が違うこともあるのに、公式サイトを見てと言われても、そのつもりで予約したから、ココに泊まる必要がなかったから、こちらの落ち度みたいな言われ方が腹が立ちました。寝具が硬くて薄い。

2026-04-05 via Nuitee