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Facilities
Property facilities
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Non-smoking throughout
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Concierge service
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Wheelchair accessible
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Kid meals
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Lower bathroom sink
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Coffee Shop on site
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Pet bowls
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Pet basket
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Thermometers for guests provided by property
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Key card access
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Mobile app for room service
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Happy hour
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Art gallery on site
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Wine release events
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Reception hall
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Secured parking
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Garage
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Bicycle-friendly property
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Vegetarian menu options available
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
City-Centric Luxury Living
Unmatched Convenience: Embrace the heart of Sydney with a stay at Ace Hotel Sydney, where city views, free bikes, and a fitness center await your arrival.
Modern Comforts: Relax in air-conditioned rooms equipped with a TV, safety deposit box, and private bathroom featuring free toiletries and a hairdryer. Enjoy the convenience of room service and a 24-hour front desk.
Prime Location: Immerse yourself in the vibrant city life with Central Station, Hyde Park Barracks Museum, and Art Gallery of New South Wales just a stone's throw away.
Ready to experience luxury in the heart of Sydney? Book your stay at Ace Hotel Sydney now!
Please note that there is a 1.5% charge when you pay with a (Visa, Mastercard, American Express etc) credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
Public parking is possible at a location nearby (reservation is not possible) and costs AUD 50 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 2 years old stay for free when using an existing bed.
People 2 years old and over stay for AUD 100 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Great location, good value, cozy
Aircon light so bright facing bed
Being able to have our dog to stay with us while travelling.
Separate toilet fantastic. Shower water pressure and temperature fantastic . Great lighting in shower and loved it being separate and enclosed so water contained. Bed, doona and pillows super comfortable.
How loud music and bar noise was in foyer while trying to check in, but quieter once moved around to Lift and quiet in room which was fantastic
I surprised my with with a weekend trip for her birthday and we were lucky enough to be put on one if the top floors. The view made it that much better.
If im being picky the wifi password wouldnt work for us but was no big deal at all.
Gorgeous hotel, conveniently located, lovely staff. Highly recommend. Huge windows. Fun wooden key card. Great café downstairs, fine dining upstairs. Lots of storage. Super impressed.
Rooms were a bit dimly lit. Had to use the light from the window to do my makeup.
Great location. Room cleanliness has deteriorated over the years. Service in food and beverage venues is inconsistent.
The staff were so attentive, helpful, and kind. The vibe and the common spaces are really inviting.
Really happy. The toilet and shower are quite dark, and there is lotion but no soap by the sink. Maybe a bit more strange than issues.
For those on business travel, there was no desk in the room. We didn't need that so for a weekend away, it was perfect.
We stay at the Ace Hotel about twice a year. Its location is fantastic, especially if you are looking for a bolt hole for CitytoSurf or any other CBD based runs. The venue is very cool and a welcome break from the regular hotel experience. The staff are friendly and fun.
This year when we arrived our room wasn't ready despite arriving after 3pm. The Reception did a great job and gave us an upgrade but it was to a room just above the bar. The Saturday night bar fun did radiate up into the room and disturbed an otherwise very comfy, great night's sleep.
Really cool place. Staff very friendly and helpful. Room was spacious and comfortable and lots of nice extra touches.
The pet charge is quite a lot. Appreciate that you get the bowls and food and dog bed, but I would prefer none of that and not the $120 charge
great location, lovely staff. very close to train stations. Room was clean and comfortable.
This is quite a dark hotel, and the lighting in the room is confusing. Turning one set of 'mood ' lights off turns others on! Everything else was great.
Estilo e ambiente
空港と観光名所の中間という立地条件がとても良かった
９時にチェックインをしてくれたので
長旅の疲れを癒やせて本当に助かった
部屋に机や椅子がなかったので
作業が出来かねた
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