Seranova Luxury Hotel - Adults Only

Hotels
9.1 (204 reviews)
Roser 5 , Ciutadella , ES

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
Heating
Terrace
Laundry
Luggage storage
Airport shuttle
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Review Highlights

Pros:
Excellent, central location
Friendly, professional staff
Lovely small pool
Spacious and comfortable rooms
Very clean rooms and bathrooms
Good breakfast options (gluten-free, eggs to order)
Cons:
No elevator
Breakfast/pastries not always at 4-star level
Lack of towel hooks/rails in rooms
Noise issues for some ground-floor rooms
Pool was inaccessible for a guest on the last day
Price perceived as high in peak season

Categories

Cleanliness
9.6
Multiple reviews mention 'spotless', 'propreté irréprochable' and very clean rooms and bathrooms — cleanliness is a clear strength.
Service
9.7
Staff repeatedly described as very friendly, professional and helpful ('predisposición', 'au top', 'personal al top'); excellent customer service throughout.
Location
10
Described consistently as 'inmejorable', in the historic centre and steps from the cathedral — location is exceptional.
Room Quality
9.3
Rooms noted as spacious, comfortable beds, luxurious feel and large bathrooms; some noise noted for ground-floor rooms and one mention of no elevator.
Amenities
8.9
Small pleasant pool, free mini-bar items, parasol/towel service and courtesy shower praised, but some operational issues (pool inaccessible one day) and lack of towel hooks/rails.
Value for Money
7.1
Mixed signals on price — generally good product but one or more comments about prices being high in peak season and breakfast not matching expected 4-star level.
Food and Beverage
8.6
Breakfast frequently praised (eggs made to order, gluten-free options) but a few guests found pastries/charcuterie weak or overall offering not fully at 4-star expectations.
Overall Experience
9.6
Overall overwhelmingly positive: guests call it 'encantador', 'magnifique', 'perfect', repeatedly recommend staying — a very strong overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-15 01:18

Property Description

Luxurious Accommodation with Free Minibar and Terrace
Located just 800 meters from Gran Beach, Seranova Luxury Hotel - Adults Only in Ciutadella offers a lavish stay with a complimentary minibar and a charming terrace. Indulge in the convenience of free WiFi and proximity to Cathedral of Minorca, only 60 meters away.

Premium Amenities and Services
Relish in the comfort of well-equipped rooms featuring a desk, private bathroom with slippers and a hairdryer. Each room boasts air conditioning, a safety deposit box, and a flat-screen TV. Enjoy a buffet or vegetarian breakfast each morning during your stay.

Convenient Shuttle and Car Rental Services
Explore the area with ease using the hotel's shuttle service or opt for a car rental for more flexibility. Don't miss the nearby attractions like Ciutadella Lighthouse and Naveta des Tudons, just a short distance away.

Experience luxury and comfort at Seranova Luxury Hotel - Adults Only. Book your stay now for an unforgettable getaway.

Important information:

The property does not have a 24-hour reception. The property's reception opening hours are 08:00 to 14:00 and 17:00 to 22:00.

You must indicate your approximate time of arrival at the Hotel, if you wish to arrive outside reception hours you must request the opening code.

Please note that guests may be assigned a different room type (same category).Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAH

Location

Guest Reviews

9.1
Based on 204 reviews
Cleanliness: 9.6
Service: 9.7
Location: 10
Room Quality: 9.3
Amenities: 8.9
Value for Money: 7.1
Food and Beverage: 8.6
Overall Experience: 9.6
S
Salvador • extended_group • es
10
Muy comóda
Pros:

Localización

2026-10-29 • via Nuitee
A
Ant.G.B. • couple • es
9
Encantado.
Pros:

El personal y ka decoración.

Cons:

Nada importante.

2026-10-28 • via Nuitee
J
Juan • extended_group • es
7
Bien para las expectativas, el desayuno justo para la categoria del hotel
Pros:

la ubicación

Cons:

El desayuno bastante justo y no gran calidad, ruido en la calle el sábado por la noche y la habitación correcta-

2026-10-22 • via Nuitee
S
Susan • couple • fr
9
A magical getaway in a beautiful place.
Pros:

Location in the old town right by the cathedral was excellent. Loved the view from our window of the patio and little pool with the old town buildings behind. Staff were always very helpful.

Cons:

Would prefer a softer pillow. ( not long bolster type)
Water bottle in room was not replaced when empty.

2026-10-20 • via Nuitee
J
Jekaterina • couple • gb
10
2026-10-20 • via Nuitee
D
dannitof • couple • fr
10
Escapade à la Ciutadella
Pros:

Tout ! Situation exceptionnelle au centre historique de la Ciutadella dans un bâtiment ancien rénové avec beaucoup de goût, look ancien mais tout le confort moderne (literie de qualité, double vitrage / isolation phonique, climatisation...), minibar offert, double douche, super petit déjeuner de qualité, en cas de vol tard possibilité de prendre une douche avant check out.

Cons:

RAS ! (Je regrette de n'y avoir passé qu'une nuit !)

2026-10-19 • via Nuitee
V
Veevers • solo_traveller • gb
8
2026-10-14 • via Nuitee
L
Laura • couple • fr
9
2026-10-14 • via Nuitee
C
Cuéllar Álvarez • solo_traveller • es
10
Pros:

El personal y la habitación impecable. El día que madrugamos nos hicieron picnic frío.

Cons:

El desayuno mejorable

2026-10-07 • via Nuitee
V
Virginie • solo_traveller • fr
9
Pros:

L'emplacement

Cons:

Piscine très petite

2026-10-07 • via Nuitee
C
Cadenas • solo_traveller • es
9
2026-10-07 • via Nuitee
A
Ana • couple • pt
9
2026-10-07 • via Nuitee
T
TerryYakky • solo_traveller • nl
7
Pros:

The location is spot on.

Cons:

The lightning and furniture in the room.

2026-09-19 • via Nuitee
J
julien • solo_traveller • fr
9
Pros:

La situation, la chambre et le personnel

Cons:

Le petit déjeuner pourrait être a la hauteur du reste (vrai jus de fruit, yaourt locaux ...)

2026-09-18 • via Nuitee
J
Javier • couple • es
8
2026-09-17 • via Nuitee
E
Eva • couple • fr
8
Emplacement idéal
Pros:

L’emplacement, la propreté, la mise à disposition de serviettes de piscine/douche de politesse, la piscine

Cons:

Odeurs d’égouts dans la chambre

2026-09-14 • via Nuitee
J
Javier • couple • es
10
Perfecto
Pros:

Todo perfecto

2026-09-11 • via Nuitee
A
Adelaysi • couple • es
10
2026-09-11 • via Nuitee
J
Javier • solo_traveller • es
6
No del todo ideal
Pros:

Ubicación y la cama es más cómoda imposible

Cons:

El desayuno

2026-09-11 • via Nuitee
R
Ricardo • couple • pt
8
2026-09-08 • via Nuitee