Orchard Hotel

Hotels
7.2 (3005 reviews)
86 Sussex Gardens , London , gb

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Facilities

Parking
Non-smoking rooms
Family rooms
Lift / Elevator
Luggage storage
Non-smoking throughout
Shared lounge/TV area
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor breakfast
Lack of amenities

Categories

Cleanliness
7.35
Comments on cleanliness were generally positive, but issues with room maintenance and toilet problems were noted.
Service
8.31
Staff were described as helpful and friendly, although reception service could improve.
Location
9.35
Many reviews praised the convenient location near public transport and attractions.
Room Quality
6.31
Rooms were often described as small and lacking basic amenities like kettles.
Amenities
6.34
Missing amenities such as toiletries and coffee/tea facilities were a frequent complaint.
Value for Money
7.3
The pricing was considered fair for the location, but the basic offerings left some dissatisfied.
Food and Beverage
5.35
Breakfast was commonly criticized for its lack of variety and poor quality.
Overall Experience
7.32
Overall experience was mixed, highlighting both positives in location and service but notable negatives in room quality and breakfast.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:09

Property Description

Central Location in London
Nestled in the heart of London, Orchard Hotel provides easy access to top attractions like Madame Tussauds and Oxford Street, making it a prime choice for travelers seeking convenience and comfort.

Modern Amenities
Experience a comfortable stay in our 3-star accommodations equipped with flat-screen TVs, private bathrooms, and free WiFi. Select rooms offer stunning city views, ensuring a memorable and relaxing stay for our guests.

Exceptional Service
Our multilingual staff is available 24/7 at the reception to assist you during your stay, providing a personalized experience and ensuring all your needs are met seamlessly.

Ready to experience the perfect blend of convenience and comfort in London? Book your stay at Orchard Hotel now.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.2
Based on 3005 reviews
Cleanliness: 7.35
Service: 8.31
Location: 9.35
Room Quality: 6.31
Amenities: 6.34
Value for Money: 7.3
Food and Beverage: 5.35
Overall Experience: 7.32
A
angeline • solo_traveller • gb
10
I've used this hotel quite a few times over the years - I have tried about 6-7 others in the area
Pros:

great location, so handy for trains/tubes/buses. Parakeets in the trees outside!! a lovely lift! Breakfast is continental, but that's fine by me, as I don't want greasy fried food anyway. I've used this hotel quite a few times over the years - I have tried about 6-7 others in the area. but this is by far the best in the area in it's price range.

2026-05-16 • via Nuitee
L
Linniedebij23 • solo_traveller • nl
8
2026-05-16 • via Nuitee
L
Linniedebij23 • solo_traveller • nl
8
Pros:

Prima kamer, goede bedden.

Cons:

Ontbijt is weinig keuze

2026-05-16 • via Nuitee
C
Claire • solo_traveller • fr
9
Pros:

L emplacement

Cons:

Rien en particulier

2026-05-16 • via Nuitee
A
Ahti • family_with_children • fi
9
Kohtalainen
Pros:

Sijainti

Cons:

Ei sovi heikko uniselle liikennemelun takia. Aamupala kehno ja yksipuolinen

2026-05-15 • via Nuitee
E
Eva • extended_group • es
8
HABITACION IDEAL PARA DESCANSAR TRAS RECORRER LA CIUDAD
Pros:

Todo en general y nada en particular. Todo correcto. La ubicación es bastante buena y el personal amable.

Cons:

El desayuno flojo en cuanto a variedad. Las camas blandas y las almohadas dejaban mucho que desear, pero como la mayor parte del tiempo la pasábamos visitando la ciudad, a la hora de dormir se dormía.
El lavabo/ducha un poco agobiante. La moqueta daba un poco de repelús (habían manchas antiguas)

2026-05-15 • via Nuitee
M
Marco • family_with_children • ch
3
Würde ich nicht mehr Buchen.
Pros:

Nichts

Cons:

Das Zimmer war unfreundlich. Von der Decke tropfte es Wasser. Und die Bettwäsche wie das Leintuch wahren schmutzig.

2026-05-15 • via Nuitee
A
Alex • couple • es
7
Todo bien pero desayuno muy malo
Pros:

La ubicación el baño estaba reformado

Cons:

El desayuno muy escaso no había nada solo pan tostado y café

2026-05-14 • via Nuitee
B
Beatriz • extended_group • es
9
Pros:

La ubicación perfecta y la habitación grande y cómoda.

Cons:

Echamos de menos un hervidor de agua y que hubiera gel de ducha, aunque al pedirlo nos lo dieron.

2026-05-14 • via Nuitee
L
Lencioni • solo_traveller • it
9
Ottimo rapporto qualità-prezzo
Pros:

Posizione perfetta, camera semplice ma pulita

Cons:

Unica cosa che avrei gradito: qualcosa in più di dolce a colazione

2026-05-14 • via Nuitee
M
Michał • couple • pl
9
2026-05-14 • via Nuitee
D
David • couple • gb
6
2026-05-14 • via Nuitee
M
Mihaela • couple • hr
9
2026-05-13 • via Nuitee
H
Hector • couple • es
7
2026-05-13 • via Nuitee
A
Ana • family_with_children • es
7
2026-05-12 • via Nuitee
R
ROSA ANA • solo_traveller • es
8
Perfecto para un fin de semana en la capital
Pros:

La limpieza, el personal y la ubicación

Cons:

Por decir algo, el desayuno es escaso, no hay alternativa al café y leche solo de vaca. Nada de bollería tampoco.

2026-05-11 • via Nuitee
E
Elisa • solo_traveller • it
8
Pros:

La posizione!!!

Cons:

Colazione poco varia, magari suggerisco di inserire la possibilità di avere lo yogurt in più

2026-05-10 • via Nuitee
G
geraldine • solo_traveller • fr
8
2026-05-10 • via Nuitee
J
Janna • family_with_children • se
7
Prisvärt boende nära Hyde park
Pros:

Det låg bra till mellan Paddington och Edgware station nära Hyde park

Cons:

Dålig frukost, inga hygienartiklar på rummet, ingen tekokare på rummet.

2026-05-10 • via Nuitee
L
Leigh • extended_group • gb
7
well positioned hotel that served as an excellent base for a London trip
Pros:

Basic Hotel with a basic breakfast but very clean, friendly staff and for the money was very good. well positioned for a stay in London

Cons:

lumpy pillows

2026-05-10 • via Nuitee