Orchard Hotel

Hotels
7.2 (2818 reviews)
86 Sussex Gardens , London , gb

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Facilities

Non-smoking rooms
Family rooms
Lift / Elevator
Luggage storage
Non-smoking throughout
Shared lounge/TV area
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor breakfast
Lack of amenities

Categories

Cleanliness
7.35
Comments on cleanliness were generally positive, but issues with room maintenance and toilet problems were noted.
Service
8.31
Staff were described as helpful and friendly, although reception service could improve.
Location
9.35
Many reviews praised the convenient location near public transport and attractions.
Room Quality
6.31
Rooms were often described as small and lacking basic amenities like kettles.
Amenities
6.34
Missing amenities such as toiletries and coffee/tea facilities were a frequent complaint.
Value for Money
7.3
The pricing was considered fair for the location, but the basic offerings left some dissatisfied.
Food and Beverage
5.35
Breakfast was commonly criticized for its lack of variety and poor quality.
Overall Experience
7.32
Overall experience was mixed, highlighting both positives in location and service but notable negatives in room quality and breakfast.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:09

Property Description

Central Location in London
Nestled in the heart of London, Orchard Hotel provides easy access to top attractions like Madame Tussauds and Oxford Street, making it a prime choice for travelers seeking convenience and comfort.

Modern Amenities
Experience a comfortable stay in our 3-star accommodations equipped with flat-screen TVs, private bathrooms, and free WiFi. Select rooms offer stunning city views, ensuring a memorable and relaxing stay for our guests.

Exceptional Service
Our multilingual staff is available 24/7 at the reception to assist you during your stay, providing a personalized experience and ensuring all your needs are met seamlessly.

Ready to experience the perfect blend of convenience and comfort in London? Book your stay at Orchard Hotel now.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.2
Based on 2818 reviews
Cleanliness: 7.35
Service: 8.31
Location: 9.35
Room Quality: 6.31
Amenities: 6.34
Value for Money: 7.3
Food and Beverage: 5.35
Overall Experience: 7.32
R
Rúnur David • extended_group • dk
8
2026-02-14 • via Nuitee
C
Christensen • couple • dk
5
Pros:

Ligger i god afstand til Paddington station. Perfekt ift Express tog til lufthavnen.

Cons:

Virkelig kedelig morgenmad. Hårdkogte æg og hvidt toastbrød. Skinke og skiveost. Ingen frugt eller grønt.
Kolde værelser og yderst sparsomt vand i hanerne.

2026-02-14 • via Nuitee
B
Bashir Anangi • solo_traveller • ng
10
2026-02-14 • via Nuitee
N
Nikola • couple • rs
8
Pros:

It is clean.

Cons:

Rooms are very small.

2026-02-12 • via Nuitee
E
Eric • solo_traveller • be
9
Pros:

Breakfast ladies

2026-02-12 • via Nuitee
K
Kelly • couple • gb
10
Mrs
Pros:

Location

Cons:

No tea coffee facility in room

2026-02-12 • via Nuitee
R
Regiane • extended_group • br
10
2026-02-10 • via Nuitee
V
Vinzenz • solo_traveller • de
7
Great spot for a weekend in the heart of Paddington
Pros:

Just a few minutes away from Paddington station, but still quiet. Small but comfortable rooms.

2026-02-10 • via Nuitee
R
Rúnur David • extended_group • dk
8
2026-02-10 • via Nuitee
V
Veronica • couple • it
6
Pros:

Posizione comoda e prezzo conveniente

Cons:

Colazione bassa, non c’era nulla, mochette tutta sporca ed idem le lenzuola del copri piumino

2026-02-10 • via Nuitee
A
Ausra • couple • lt
10
2026-02-10 • via Nuitee
B
Borges • solo_traveller • pt
10
Excelente
Pros:

Atendimento e recepção dos funcionários.
Prestativo.

Cons:

Nada!

2026-02-09 • via Nuitee
A
Ana Luisa • family_with_children • it
6
Pros:

Buona posizione

Cons:

L’orario della colazione terribile.

2026-02-09 • via Nuitee
K
Kateryna • solo_traveller • gb
9
Pros:

Very very very nice guys at the reception, very helpful

2026-01-31 • via Nuitee
M
Miriam • extended_group • es
7
2026-01-30 • via Nuitee
C
Carol • extended_group • ie
4
Basic hotel
Pros:

Beds were comfortable and shower was nice, however no shower gels or shampoos. Room was clean.

Cons:

Rooms were quite small and dated and breakfast was very limited choice. Overall it did not live up to my expectations.

2026-01-29 • via Nuitee
J
Joel Jhonatan • extended_group • pe
7
Pros:

Limpieza

Cons:

Pequeño

2026-01-28 • via Nuitee
J
Jenny B • solo_traveller • gb
9
Pros:

Position for transport links, lift room facilities

Cons:

Continental breakfast basic, but adequate

2026-01-28 • via Nuitee
V
Vanesa • extended_group • es
7
2026-01-28 • via Nuitee
A
Anwesha • solo_traveller • in
8
2026-01-27 • via Nuitee