Orchard Hotel

Hotels
7.2 (2818 reviews)
86 Sussex Gardens , London , gb

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Facilities

Non-smoking rooms
Family rooms
Lift / Elevator
Luggage storage
Non-smoking throughout
Shared lounge/TV area
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor breakfast
Lack of amenities

Categories

Cleanliness
7.35
Comments on cleanliness were generally positive, but issues with room maintenance and toilet problems were noted.
Service
8.31
Staff were described as helpful and friendly, although reception service could improve.
Location
9.35
Many reviews praised the convenient location near public transport and attractions.
Room Quality
6.31
Rooms were often described as small and lacking basic amenities like kettles.
Amenities
6.34
Missing amenities such as toiletries and coffee/tea facilities were a frequent complaint.
Value for Money
7.3
The pricing was considered fair for the location, but the basic offerings left some dissatisfied.
Food and Beverage
5.35
Breakfast was commonly criticized for its lack of variety and poor quality.
Overall Experience
7.32
Overall experience was mixed, highlighting both positives in location and service but notable negatives in room quality and breakfast.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:09

Property Description

Central Location in London
Nestled in the heart of London, Orchard Hotel provides easy access to top attractions like Madame Tussauds and Oxford Street, making it a prime choice for travelers seeking convenience and comfort.

Modern Amenities
Experience a comfortable stay in our 3-star accommodations equipped with flat-screen TVs, private bathrooms, and free WiFi. Select rooms offer stunning city views, ensuring a memorable and relaxing stay for our guests.

Exceptional Service
Our multilingual staff is available 24/7 at the reception to assist you during your stay, providing a personalized experience and ensuring all your needs are met seamlessly.

Ready to experience the perfect blend of convenience and comfort in London? Book your stay at Orchard Hotel now.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.2
Based on 2818 reviews
Cleanliness: 7.35
Service: 8.31
Location: 9.35
Room Quality: 6.31
Amenities: 6.34
Value for Money: 7.3
Food and Beverage: 5.35
Overall Experience: 7.32
ΚΥΡΙΑΚΗ • family_with_children • gr
8
2026-03-19 • via Nuitee
E
emilie • couple • fr
7
Rapport qualité prix nickel
Pros:

L'emplacement me semblait éloigné au départ, mais finalement sur 3 jours et 2 nuits, il y a de quoi faire autour, bar resto épicerie, métro, je suis ravie!

Cons:

Ayant une chambre sur l avant, le sommeil ne fut pas bon... il y a le bruit de la plaque d égout sur la route devant, qui fait clac-clac dès qu un véhicule passe dessus, l horreur!

2026-03-19 • via Nuitee
D
damiano • family_with_children • it
7
2026-03-19 • via Nuitee
V
van schuylenbergh • couple • be
7
2026-03-17 • via Nuitee
T
Tanja • solo_traveller • de
8
Lage ist top
Pros:

Die Lage war top..Preis Leistung ok

Cons:

Leider war das Zimmer sehr kalt.Fenster sind nicht dicht,so dass es ziemlich kalt reinzieht... dadurch ist es auch sehr laut im Zimmer..man denkt man schläft oder sitzt am geöffnetem Fenster... Frühstück hat wenig Auswahl...zum Glück gab es eine Bäckerei um die Ecke.Bad/Dusche ist sehr klein/eng.Schlank sein ist von Vorteil.

2026-03-17 • via Nuitee
K
Katarzyna • family_with_children • pl
7
Blisko stacji.
Pros:

Położenie genialne .

2026-03-16 • via Nuitee
M
Mehdi • solo_traveller • fr
6
2026-03-16 • via Nuitee
C
Celine • family_with_children • de
8
Gut
Pros:

Das Hotelzimmer war klein, aber fein. Die Toilette war sehr sauber und die Betten waren auch sehr ordentlich. Das Personal war auch nett. Die Lage des Hotels war ebenfalls gut, da man gut angebunden ist mit dem Bahnhof Paddington.

Cons:

Meiner ganz persönlichen Meinung nach ist das Hotelzimmer etwas spärlich eingerichtet als beispiel konnte ich nur sehr schlecht den Spiegel nutzen, da das Bett zu nah dran stand und man wenig sehen kann. Außerdem waren Klamottenmotten im Schrank weshalb wir diesen garnicht erst benutzen. Das Frühstück war an sich ok, aber es hätten echt einige frische Sachen serviert werden können als Beispiel Tomaten oder Gurken.

2026-03-16 • via Nuitee
C
Chris • solo_traveller • gb
7
2026-03-16 • via Nuitee
C
Céline • couple • be
9
Idéal de par son emplacement.propre et efficace
Pros:

Idéalement situé
Chambre confortable insonorisé et propre

Cons:

Petit déjeuné très basique mais qui fait le travail

2026-03-15 • via Nuitee
G
Gonzalo • extended_group • es
8
Perdecta relación calidad-precio
Pros:

La ubicación y el personal en el desayuno son excepcionales.

Cons:

Es perfecto para lo que pagas. No hay jabón para la ducha y las almohadas diminutas. Aunque la ventana no está muy insonorizada la calle es muy tranquila.

2026-03-15 • via Nuitee
J
Juana • extended_group • es
8
2026-03-14 • via Nuitee
D
Dimitar • solo_traveller • bg
9
Pros:

Perfect place next to undergrond and train. Close proximity to parks and city.
Nice staff, good breakfast, perfect valie for money
I 'd like to come again

Cons:

A bit noisy next to street maybe tipical for London City

2026-03-13 • via Nuitee
M
M. Carmen • extended_group • es
7
Pros:

Amabilidad del personal y disponibilidad para agradar a los huéspedes.

Cons:

Las ratas que se pueden ver enfrente, en la zona de los jardines.

2026-03-10 • via Nuitee
M
Miroslava • solo_traveller • cz
8
Pros:

Ubytování má polohu v centru Londyna. Pěšky kousek od Oxford Street a Hyde parku. Snídaně byla vždy ta samá, ale pro mě absolutně v pořádku - šunka, sýr, vařená vejce, máslo, džem a cereálie. K dispozici je káva a mléko. Pokoj sám o sobě má starší zařízení, ale vše plně funkční a v pořádku. Byla jsem zde v březnu, kdy bylo venku dost chladno, ale na pokoji se normálně topilo. Recepce 24/7 - což pro mě bylo dost zásadní vzhledem k tomu, že jsem dělala rezervaci o půlnoci, s tím, že za cca hodinu jsem dorazila na místo. Za mě mohu doporučit 😊

2026-03-09 • via Nuitee
F
Francesca Poggiali • solo_traveller • it
7
Hotel soddisfacente in Sussex Street South Kengsinton)
Pros:

Pulizia accurata, gentilezza del personale, camere dotate di tutto il necessario, stazione della metropolitana vicina, stazione del treno abbastanza vicina, grande ospedale vicinissimo, zona bella e tranquilla

Cons:

A colazione a andrebbe aumentata offerta e scelta, che decisamente mancano:: aggiungere uova strapazzate, pancetta, altri salumi, altri formaggi, succhi di frutta, verdura, frutta, dolcetti, torte), etc.
Le camere andrebbero dotate di bollitore, tè, caffè, zucchero, etc.

2026-03-09 • via Nuitee
S
sara • extended_group • it
6
Cons:

Camera molto piccola per non parlare della moquette che l’abbiamo trovata sporca. Posizione comoda. Mentre la colazione era scarsa, ma il problema erano gli orari e che era solo fino alle 8.45.

2026-03-09 • via Nuitee
D
donal • solo_traveller • ie
9
2026-03-09 • via Nuitee
K
Klaudia • extended_group • hr
9
2026-03-08 • via Nuitee
K
Konstantina • extended_group • gr
6
2026-03-08 • via Nuitee