Virgin Hotels Edinburgh

Hotels
Virgin Hotels
9 (7123 reviews)
1 India Buildings Victoria Street , Edinburgh , gb

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Inconsistencies in service
Cleanliness issues

Categories

Cleanliness
8.5
Some concerns were raised about the visible stains on light-colored beds and sofas.
Service
9
General helpfulness and friendliness of staff, though some inconsistencies noted.
Location
9.5
The hotel is well-located near tourist spots, praised in multiple reviews.
Room Quality
9
Modern and stylish interiors, though issues with room view not met.
Amenities
9.5
Good mini-bar selections at fair prices; lack of certain features acknowledged.
Value for Money
8.5
Some guests felt the price was too high for the overall experience.
Food and Beverage
8.5
Breakfast experience described as inconsistent and reminiscent of a school canteen.
Overall Experience
9.5
Overall a pleasant stay with memorable moments, though some areas could be improved.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:29

Property Description

Luxurious Accommodations
Experience 5-star luxury at Virgin Hotels Edinburgh, where each room is equipped with modern amenities like a flat-screen TV, safety deposit box, and a private bathroom. Some units even offer a balcony for stunning city views.

Exceptional Dining and Drinking Options
Indulge in a variety of culinary delights at the on-site restaurant and bar. Enjoy daily breakfast with buffet, à la carte, and Full English/Irish options, catering to every palate.

Convenient Facilities and Services
Benefit from the convenience of a fitness centre, room service, and a 24-hour front desk during your stay. Stay connected with free WiFi throughout the property and explore nearby attractions like Edinburgh Castle and Royal Mile.

Book your stay at Virgin Hotels Edinburgh now for an unforgettable experience in the heart of Edinburgh.

Important information:

When booking 10 rooms or more, different policies and additional supplements may apply.

For reservations with 6 nights or more reserved on flexible or refundable policy, full pre-payment is required to guarantee and secure your reservation.

The credit card used at time of booking must be valid for entire stay and must be presented at time of check-in if choosing a nonrefundable rate. The Hotel reserves the right to ask for an alternative payment method if not provided at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed. No extra charges.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for £50 per person per night when using an existing bed.
    Children up to and including 17 years old stay for £50 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs GBP 45 per day.

Location

Guest Reviews

9
Based on 7123 reviews
Cleanliness: 8.5
Service: 9
Location: 9.5
Room Quality: 9
Amenities: 9.5
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 9.5
S
Samantha couple gb
8
Pros:

Very dog friendly

Cons:

Room too warm
gym limited
No pool

2026-04-18 via Nuitee
M
Magali couple fr
8
Super emplacement
Pros:

L emplacement est au top , on est vraiment dans le cœur de la vieille ville

2026-04-18 via Nuitee
H
Hartman couple us
10
Great
Pros:

Everything

Cons:

Nothing

2026-04-18 via Nuitee
R
Ryan extended_group us
10
2026-04-18 via Nuitee
M
Melanie couple ch
8
2026-04-17 via Nuitee
A
Agopian solo_traveller ro
10
Pros:

Very nice experience. Luxury but different than other luxury chains. Original room's design, pleasant and intuitive lighting control, excellent toiletries, comfortable bed and pillows. Splendid view over the city from the panoramic terrace.

Cons:

I didn't think that the recommended parking place it is so far (7 min by car, 20 minutes by walk) away. But you get a good discount with a second ticket form the concierge and the daily parking cost was 19 pounds

2026-04-17 via Nuitee
K
Klaus Jürgen couple at
9
Top-Empfehlung!
Pros:

Exzellente Lage. Top-Qualität in positiver, entspannter Atmosphäre in allen Belangen.
Kulinarik/Gastronomie/Produktqualität für Schottland herausragend.

Cons:

Manche Zimmer etwas eingeschränkt wegen mangelnder Aussicht. Wir haben dann zusätzlich 170 £ für ein Upgrade mit tollem Ausblick bezahlt.

2026-04-17 via Nuitee
H
Hanlin couple nz
9
2026-04-15 via Nuitee
G
Guðrún couple is
9
2026-04-14 via Nuitee
L
Louis couple gb
10
2026-04-14 via Nuitee
L
Lindsay couple gb
8
Clean and comfortable.
Pros:

Warmly welcomed on arrival and complimentary upgrade was lovely! Room was very spacious and bed super comfortable.

Cons:

Limited range of choice for buffet breakfast - especially for £25pp. Unfortunately the music from a bar across the road played until 2am which could easily be heard in our room. One of our guests was severely ill and when we phoned reception for some dry toast, were told no - the kitchen is closed which is quite a poor response.

2026-04-14 via Nuitee
K
Karen couple us
10
All staff were so friendly and welcoming. Very special people.
Pros:

Location

Cons:

I loved the property

2026-04-13 via Nuitee
P
Penny couple za
8
Great stay at Virgin Edinburgh !
Pros:

Fun stay at Virgin Edinburgh . Gosh, from the minute you are welcomed into this hotel the staff are attentive, fun and helpful. They were unbelievably friendly and informative. A bit of a warren of rooms but once you've worked out where they are it is a lovely hotel beautiful decor, excellent restaurants. Particularly enjoyed the staff at Eve restaurant who were most efficient. The food choice is great and tasty. Loved the location , especially being right on Victoria Street ( Diagon Alley !) and so close to the Castle and Royal Mile. We have to please mention the amazing concierge who sorted our car out and delivered it back to us 3 days later so easily and with a sense of humour ! It is costly at £45 a day but definitely worth it in the middle of Edinburgh.

Cons:

Nothing major that we could fault .

2026-04-13 via Nuitee
M
Mary Frances solo_traveller us
10
Exceptional hotel and location
Pros:

Loved everything about the Virgin Edinburgh!

2026-04-13 via Nuitee
B
Bottolo solo_traveller ar
10
Excelente hotel, incomparable ubicación
Pros:

La ubicación, la comodidad, la atención del personal

2026-04-13 via Nuitee
B
Brandon solo_traveller gb
10
2026-04-12 via Nuitee
E
ERGIN couple us
9
Excellent location, rooms are great, staff was very welcoming and helpful.
2026-04-12 via Nuitee
T
Thomas solo_traveller gb
10
2026-04-12 via Nuitee
L
Lucy family_with_children gb
8
Fabulous staff and food. Need to address sewage smell, maybe offer something for a special occasion!
Pros:

Good selection and great offer of food on the menu for breakfast. Fabulous and very knowledgeable staff. Clean rooms.

Cons:

Selection of food ran out a few times and couldn’t be replenished as they’d run out well before the end of service at breakfast.
One of the restaurants on the basement floor had an overwhelming smell of sewerage in the evening for our son’s 21st birthday celebration. Mentioned it was his 21st but nothing acknowledged or offered by staff for the meal which was disappointing for him.

2026-04-11 via Nuitee
M
Melissa Otten family_with_children nl
8
2026-04-11 via Nuitee