Bongo

Hotels
Independent
8.6 (21 reviews)
Calle Vieja, Entrada a Playa Macha, Quepos, Puntarenas, 60601 , Quepos , CR

Facilities

Free breakfast
Free WiFi
Continental breakfast
Wheelchair accessible
Free breakfast
Front desk (limited hours)
Smoke-free property
Free self parking
Free continental breakfast
Well-lit path to entrance

Review Highlights

Pros:
Cool layout
Cons:
Poor communication, Delays in arrival

Categories

Cleanliness
5
Mixed reviews regarding cleanliness, some guests mentioned concerns.
Service
4.2
Poor service experience highlighted, guests faced communication issues and delays.
Location
5.8
Location received mixed feedback, delays in arriving from San Jose were mentioned as a drawback.
Room Quality
5
Room layout and accessibility concerns were raised by guests.
Amenities
5
Limited communication and lack of accessibility for disabled guests affected the overall amenity experience.
Value for Money
5
Value for money was not perceived positively, particularly due to the lack of communication and delays.
Food and Beverage
5
No specific feedback provided regarding food and beverage services.
Overall Experience
5.5
The overall experience was impacted by communication issues and delays, leading to a subpar stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-03 16:19

Property Description

Scenic Location
Located in Quepos (El Cerro), Bongo offers proximity to Manuel Antonio National Park and other local attractions like Manuel Antonio Nature Park & Wildlife Refuge, making it an ideal choice for nature enthusiasts.

Comfortable Accommodation
Feel at home in one of the 13 air-conditioned guestrooms equipped with complimentary wireless internet access. The daily housekeeping ensures a comfortable stay, while the front desk staff is always ready to assist.

Convenient Amenities
Start your day right with a complimentary continental breakfast and take advantage of the free on-site parking. The hotel's close proximity to various beaches and waterfalls adds to its appeal.

Book your stay at Bongo in Quepos (El Cerro) now to enjoy a relaxing retreat surrounded by nature's beauty.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • Covid

    Property does not offer onsite COVID-19 testing

See all policies

Location

Guest Reviews

8.6
Based on 21 reviews
Cleanliness: 5
Service: 4.2
Location: 5.8
Room Quality: 5
Amenities: 5
Value for Money: 5
Food and Beverage: 5
Overall Experience: 5.5
D
David
10
Pros:

This property has amazing potential! I was literally the only guest there and not notified that they were about to start a long-needed renovation. Still, I was treated with 5-star hospitality. Luciane made me a wonderful breakfast and there was a voucher for use at the lovely restaurant, El Arado, a short walk up the road. Large, clean pool. The rooms are organized into duplex cabanas on a hillside so fair warning to guests with mobility issues. Can’t wait to see what they do with the place!

2025-05-31 via Nuitee
E
Emil family
10
Pros:

Was not handicapped accessible for the pool or the room lot of stairs

2025-04-01 via Nuitee
M
Malcolm
4
Pros:

Sadly our trip was not great The layout of this place is really very cool, little casitas sprinkled about but they have no communication after 7:00 p.m. and driving into quepos is always filled with delays when coming from San Jose. As a result we had to forfeit one night and find another hotel because nobody responded to our messages.

2025-02-17 via Nuitee
G
Gordon friends
6
Pros:

Good location.

2025-01-24 via Nuitee
M
Michael partner
10
Pros:

I enjoyed the lay out of the property. The pools were nice and clean. The staff was incredible. The location was fantastic if you want to be close to the action but not right in the middle of it. Also we saw Macaw’s, Iguanas and monkey’s along with other wild life right from our patio. Also there is an incredible secluded beach within just a short hike from the hotel. I would definitely stay here again. Great value for the price.

2025-01-15 via Nuitee
G
GRACE
10
Great place to stay!
Pros:

Adrian, the person who prepares and serves breakfast, was very friendly. On top of that, we saw macaws in the trees by the pool. The place was a bit out of the way and quiet, which we like, with nice rooms and a pool. You feel like you’re in the forest. We would definitely go back. Highly recommended. Very affordable rooms too and a short drive to everything you’d want to see. Only five kilometers to Manuel Antonio Park and one kilometer to Quepos, the main town. You can hear howler monkeys too, early in the morning. The breakfast area it outside under a veranda. Really nice place to start the day.

2024-06-29 via Nuitee
A
Almudena Ruiz-Giménez family
4
Pros:

The property is too old, needs some restoration. Area is amazing, and staff too.

2024-03-26 via Nuitee
G
Gail
8
Pros:

Surrounded by a beautiful garden with lots of wildlife. Nice pool to relax beside after a hot day. There were issues with showers in both rooms but problems were attended to immediately.

2024-02-25 via Nuitee
P
Patrick
8
Cozy Location
Pros:

Very plesant staff. Older facility that is getting some loving care. Pool and resteraunt area very nice. Rooms are basic and being worked on as well. Good location for both Manuel Antonio and Quepos Marina area. Good value for those who do not need 5 star pampering

2024-02-19 via Nuitee
S
Sunita
8
Clean and friendly hotel with monkeys around!
Pros:

Bongo is a really cool place to stay if you like to see wildlife! I saw squirrel monkeys, many many white faced monkeys, iguanas and parrots during our stay! We also liked the double bungalows beside eachother. The staff are so nice and we felt safe! Downsides- the breakfast is terrible- cold coffee, watery eggs and hot dogs every morning. I couldn't eat it. No water machines and you have to walk 10-15 minutes downhill/uphill to the nearest convenience store.

2023-12-13 via Nuitee
M
Manuel friends
10
Pros:

Good experience

2023-09-22 via Nuitee
R
robert
2
Pros:

This place was so bad I wouldn't stay there

2023-09-13 via Nuitee
S
Sharan family
8
Pros:

Bongo is a nice, simple property with a pool. It was quiet and relaxing. The staff was friendly but not helpful when incidents came up, and they were limited with info on things to do. Our room was clean but there was a strange smell around our bungalow. Their breakfasts are varied and nice. Their dinner menu is limited. Overall the property gets a 3/5.

2023-04-15 via Nuitee
S
Scott
10
Pros:

An excellent option for Quepos. The staff is what makes this place great!

2023-03-22 via Nuitee
J
jeff family
8
Pros:

Great property, they have done a lot with renovations. Still needs some work, but would definitely stay again!

2023-03-19 via Nuitee
W
William
10
Pros:

Very clen and quiet- great poo and amenities

2023-02-14 via Nuitee
B
Bethany partner
10
Pros:

Great stay, sadly it was too short. The breakfast was amazing, the views and pool were great. Can’t wait to go back!

2023-02-04 via Nuitee
E
Eric family
10
Pros:

We enjoyed our stay, the staff was friendly and helpful. The rooms were clean, and they kept everything clean. I would highly recommend them

2023-01-21 via Nuitee
D
Diana family
8
Pros:

I liked the layout of rooms. The pool and eating area was situated with a lovely view. The rooms and bathrooms were smaller than expected. The food was good yet Americanized.

2022-07-20 via Nuitee
M
Maria
8
A gem
Pros:

We had a lovely stay, beautiful surroundings, very friendly and welcoming staff. An issue with shower was quickly resolved. Breakfast was good and more then enough to get you going through the day. Only minus is the lack of even a single cup/glass in the room

2022-07-04 via Nuitee