Seri Indah Resort SDN BHD

Hotels
Independent
7.4 (2 reviews)
898 Jalan Haji Busu, Kuala Terengganu, Terengganu, 20400 , Kuala Terengganu , MY

Facilities

Free WiFi
24-hour front desk
Wheelchair accessible
Smoke-free property
Change of towels (on request)
Well-lit path to entrance

Review Highlights

Pros:
Good location
Near the sea
Cons:
Poor cleanliness
Weak service
Unmaintained room quality

Categories

Cleanliness
5.04
The room was not well maintained; there were cockroaches and a bad smell.
Service
9.01
The service did not meet expectations but was standard for a hotel.
Location
9.05
The location was good, very near to the sea.
Room Quality
5
The room had weak water pressure and a broken showerhead.
Amenities
8.03
No specific mentions; assumed standard amenities.
Value for Money
6.99
Not worth the price based on room conditions.
Food and Beverage
8.04
No specific mentions; assumed standard for the hotel.
Overall Experience
8.01
Very disappointed with the experience due to cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:16

Property Description

Relax with Room Service during limited hours, in one of the 31 cozy guestrooms. Stay connected with complimentary wireless internet access. Explore nearby attractions such as Batu Buruk Beach (0.3 mi), KTCC Mall (1.6 mi), and more. A stay at Seri Indah Resort SDN BHD in Kuala Terengganu (Batu Buruk) puts you minutes away from these destinations. Book now for a memorable beach getaway.

Important information:

  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

7.4
Based on 2 reviews
Cleanliness: 5.04
Service: 9.01
Location: 9.05
Room Quality: 5
Amenities: 8.03
Value for Money: 6.99
Food and Beverage: 8.04
Overall Experience: 8.01
M
Muhammad couple my
5
Pros:

The location was good very near with sea..

Cons:

The room was not well maintained. There were several cockroaches in the bathroom when we checked in. The room smelled as if it had been vacant for a long time and was not cared for and no air freshener was used. The shower water pressure was very weak, and the showerhead was broken and had not been replaced. I am very disappointed with the service — it was not worth the price. My family and I are truly dissatisfied.

2025-11-08 via Nuitee
Z
Zamzuri Ariffin
8
Pros:

ok

2023-03-01 via Nuitee