PrideInn Flamingo Beach Resort & Spa Mombasa

Hotels
Travelbook Group
8.4 (45 reviews)
Dolphin Road, Shanzu, Mombasa, Mombasa, 80109 , Mombasa , KE

Facilities

Meeting rooms
Boat tours nearby
Fitness facilities
Parasailing nearby
Area shuttle (surcharge)
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Fantastic staff
Beautiful location
Cons:
Poor food quality
Limited amenities

Categories

Cleanliness
7.9
No drink service on beach or at entertainment stage, and concerns about served beverages.
Service
9.4
The staff received high praise for being fantastic and attentive throughout the hotel.
Location
9.4
Beautiful surroundings, contributing to a positive experience despite other concerns.
Room Quality
8.4
Standard quality for this hotel tier.
Amenities
8.4
Standard quality for this hotel tier.
Value for Money
7.9
Quality of food and beverage does not justify the price.
Food and Beverage
6.9
Warm wine and unfortunate dining experience; not up to expectations.
Overall Experience
8.9
Mixed experience; positive staff but significant issues with dining options.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-06 14:55

Property Description

Experience the ultimate getaway at PrideInn Flamingo Beach Resort & Spa Mombasa, where luxury meets relaxation.

Indulge in Spa & Wellness
Pamper yourself with onsite massages, body treatments, and rejuvenating facials, ensuring a tranquil escape from everyday stress.

Family-Friendly Fun
Dive into adventure with 2 outdoor swimming pools, a thrilling waterslide, and a fitness center that caters to guests of all ages—fun for the entire family!

Gourmet Dining Experience
Savor the exquisite Mediterranean cuisine at our Blue Lagoon restaurant or opt for 24-hour room service. Unwind with a drink at the bar or poolside while enjoying all-inclusive dining options.

Book your unforgettable stay today and immerse yourself in the sun-soaked paradise of Mombasa!

Important information:

  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
  • A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
  • Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

8.4
Based on 45 reviews
Cleanliness: 7.9
Service: 9.4
Location: 9.4
Room Quality: 8.4
Amenities: 8.4
Value for Money: 7.9
Food and Beverage: 6.9
Overall Experience: 8.9
S
Scott
10
Beach vibes!
Pros:

The staff were fantastic right across the hotel. Look forward to bringing my next group here in 2026

2025-10-11 via Nuitee
D
Dawit partner
8
Pros:

All inclusive coffee sucks.

2025-10-03 via Nuitee
R
Rachael Wariara family
10
Pros:

It was a very nice vacation, when Rachael got sick, she got quick and helpful medical attention.

2025-09-01 via Nuitee
N
Natasha
10
Pros:

I

2025-08-24 via Nuitee
W
Warren
6
Pros:

I was very disappointed by this hotel given the positive reviews.

Warm wine served out of boxes, warm soda, warm desserts, cheap and chewy food. We ended up eating at the paid restaurant and purchasing drinks it was so bad. No music just bright lit seating areas with no amosphere.

No drink service on beach or at entertainment stage (bizzare?!).

Despite the lovely surroundings and polite staff, I wouldn’t return and I would have struggled to stay more than two nights.

2025-08-20 via Nuitee
A
Aniisa family
10
Pros:

I had an unforgettable stay at PrideInn Flamingo. The hotel itself is magical, but what truly stood out was the warm hospitality of the staff. Mercy, Sharon, and the Palm Restaurant team were so kind and attentive, while Francis, George, and the housekeeping staff went above and beyond to ensure our comfort. The animation team kept us entertained with captivating performances, and the reception staff handled every query with professionalism. Special thanks to Cindy, Asia and Cynthia for their helpfulness and friendly nature. I can’t wait to return with my whole family—thank you for such a wonderful summer!

2025-08-20 via Nuitee
H
Henok partner
10
Pros:

It was a pleasant stay.

2025-08-04 via Nuitee
P
Paul Remo partner
8
Pros:

Dieses Hotel ist zu empfehlen Preis Leistung stimmt,wir hatten Al Inklusive ist super
Große Auswahl an Speisen und Getränken
groß au

2025-06-30 via Nuitee
Z
Zuwere partner
8
Pros:

Overall, I think this is a good value for the price. The property is well-maintained, but I do wish the rooms, particularly the bathrooms, received a bit more attention in terms of upkeep.

2025-04-11 via Nuitee
R
Rafael partner
10
Pros:

The bar on the cliff overlooking the sea was an amazing experience. We drink alcoholic beverages and play pool. The property has a few spots just for adults to enjoy leisure time.

2025-03-29 via Nuitee
E
Emmaculate partner
10
Pros:

Staff very friendly. Food selection and quality excellent.

2024-12-18 via Nuitee
V
Verified traveler
6
Moldy and old
Pros:

The rooms are very moldy, lots of cockroaches, bad air and breathing environment in rooms. The all inclusive wine is undrinkable and they want 5000kes for a bottle that is drinkable. Lots of things in bar not included. No hot water the first night and dirty room. Not because it hasn’t been cleaned but because it is old.

2024-11-21 via Nuitee
J
Jessyka Maltais family
10
Pros:

C’était parfait!

2024-08-23 via Nuitee
P
pius
10
Pros:

Beautifully packaged and proper customer service

2024-08-07 via Nuitee
L
Lucy Waithira
10
Pros:

I love the service, only had a problem with the liquor that comes with full board, it was awful

2024-08-02 via Nuitee
E
Elizabeth Lois family
10
Pros:

Very nice resort with great food and exceptionally helpful and friendly staff.

2024-06-26 via Nuitee
T
Tadeo
10
Pros:

Food is great. Good customer service.

2024-05-23 via Nuitee
V
Verified traveler
10
Hyggeligt og godt hotel
Pros:

Meget fint og hyggeligt hotel, hvor vi havde gode oplevelser og afslapning.

2024-03-27 via Nuitee
L
leila Nadia
8
Pleasant weekend
Pros:

Room floor, fridge & television need renovation and/or improvement

2024-02-10 via Nuitee
P
Philip partner
10
Pros:

The staff was very helpful, especially Purity Nekesa, she helped us celebrate our first anniversary and made sure everything went well during our stay. From our room set up to a surprise cake during dinner. Thank Purity for your great service

2023-10-28 via Nuitee