EXCLUSIVA PALACE HOTEL

Hotels
•
Independent
6.4 (3 reviews)
R. Trinta de Maio, Palestina, SP, 15470-000 , Palestina , BR
55-0-1732931220

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Facilities

Free breakfast
Free WiFi
24-hour front desk
Wheelchair accessible
Free breakfast
Free full breakfast
Housekeeping on request
Change of towels (on request)
Change of bed sheets (on request)

Review Highlights

Pros:
Reasonable overall stay
Adequate service
Cons:
Breakfast shortcomings
Limited staff availability

Categories

Cleanliness
5.74
Guest suggests issues with breakfast availability and staffing.
Service
7.21
Overall service was acceptable, though staffing may have affected experience.
Location
6.75
Not explicitly mentioned, assumed average for this hotel tier.
Room Quality
6.7
Not mentioned; assumed standard quality for this hotel tier.
Amenities
6.73
Not mentioned; assumed standard quality for this hotel tier.
Value for Money
7.19
Not mentioned; reflects moderate value for the experience.
Food and Beverage
4.74
Breakfast issues noted; availability was a concern.
Overall Experience
6.11
Mixed experience with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:12

Property Description

Free Full Breakfast

Start your day right with a complimentary full breakfast every morning from 7:00 AM to 9:00 AM at EXCLUSIVA PALACE HOTEL.

Cozy Guestrooms

Relax and unwind in one of our 12 guestrooms, where you can truly make yourself at home during your stay.

Convenient Location

Located in Palestina, our hotel is just a stone's throw away from attractions like São José do Rio Preto Municipal Zoo, ensuring you're never far from the action.

Experience comfort and convenience at EXCLUSIVA PALACE HOTEL – book your stay with us today!

Important information:

  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • General

    Property follows regional sanitization guidelines Protected Tourist (Brazil)

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • General

    Bed sheets and towels are washed at a temperature of at least 60°C/140°F

See all policies

Location

Guest Reviews

6.4
Based on 3 reviews
Cleanliness: 5.74
Service: 7.21
Location: 6.75
Room Quality: 6.7
Amenities: 6.73
Value for Money: 7.19
Food and Beverage: 4.74
Overall Experience: 6.11
E
Edson
8
simples mas aceitavel.
Pros:

Nao posso falar que é ruim, foi boa minha estadia, pode melhorar algumas coisas, exemplo o cafe da manhã, fui 8:30 ja nao tinha frios, iogurte, alguem tem que olhar se esta tudo em ordem, mas parece que tem poucos funcionarios, mas deu certo.

2025-09-03 • via Nuitee
T
Tiago
4
Pros:

Hotel com escada ingreme para acessar os quartos, sem elevador. Quarto estava com cheiro de umidade forte. Não havia tampa na privada. A cama de casal estava com lencol de solteiro. Não há barras de segurança ou piso de borracha no banheiro para a segurança dos mais necessitados.Nao havia adoçante no café da manhã. Ficaram surpreso com a reserva via hotels.com e me exigiram comprovante do pagamento para além do que ja constava no voucher da reserva.

2025-02-25 • via Nuitee
M
MARCELO RENATO
6
Banheiro sem vidro
Pros:

Minha única reclamação foi que o banheiro o vitro estava sem o vidro.

2022-05-16 • via Nuitee