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Facilities
Property facilities
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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BBQ facilities
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Fax/photocopying
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Tour desk
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Table tennis
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Karaoke
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Private check-in/check-out
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Shared lounge/TV area
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Board games/puzzles
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Shuttle service (additional charge)
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Shared kitchen
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Kids' outdoor play equipment
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Public Bath
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Outdoor furniture
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Coffee Shop on site
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Pet bowls
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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24-hour security
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Delivered food - securely covered
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Broadcast Live sport events
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Playground on site
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Pool sun loungers
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Private picnics
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Art gallery on site
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Wine release events
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Reception hall
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Exercise/lap pool
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Japanese garden
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Covered parking
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Secured parking
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Swimming nearby
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Bicycle-friendly property
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Charcoal grill
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodation with Exciting Amenities
Hotel & Camping Potrero Chico, located in Hidalgo, offers a perfect blend of comfort and entertainment. The property boasts an outdoor swimming pool, fitness centre, karaoke, and a shared kitchen, ensuring a delightful stay for guests.
Comfortable Rooms and Delicious Dining Options
The rooms at Hotel & Camping Potrero Chico are elegantly designed, featuring modern amenities like a flat-screen TV, air conditioning, and a private bathroom. Guests can enjoy a variety of breakfast options and savor American and Mexican cuisine at the on-site restaurant.
Family-Friendly Environment with Fun Activities
With a children's playground and activities like table tennis and hiking, Hotel & Camping Potrero Chico caters to families and adventure enthusiasts alike. Don't miss the chance to experience a memorable stay at this vibrant property.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
Private parking is possible on site (reservation is needed) and charges may be applicable.
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Pets
Pets are allowed. Charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 13 years old stay for free when using an existing bed.
Children from 14 years old to 17 years old stay for MXN 500 per person per night when using an existing bed.
Children from 10 years old to 17 years old stay for MXN 500 per person per night when using an available extra bed.
Adults stay for MXN 700 per person per night when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Buena opción.
Tiene una excelente vista del cerro.
El desayuno que incluye es casi por obligación, te ofrecen huevo o cereal. La alberca estaba muy turbia y las cortinas de las habitaciones no cierran bien. Los aires acondicionados demasiado viejos. Esta mal que te cobren por meter bebidas.
Esta muy tranquila y accesible
the view was incredible, and the staff were SO nice. Unfortunately those were the only two positives.
Our experience here was awful, unfortunately - and we left early, sacrificing the remainder of our payment. The cleanliness and hygiene in the hotel is really bad. Our room had cockroaches every day. There was no water on our first day, and the hotel staff didn't respond when we reached out concerned about it (we couldn't flush toilet, shower, wash our hands, nothing). When the water finally came back on, it was cold water only - no hot or even warm-ish showers, only cold. The pool was so dirty and cloudy that you couldn't see the bottom of it - so there was definitely no going in the pool. And, there was no restaurant on site, despite there being a mention of it on the website - so we were kind of screwed for the meals we'd planned to eat during our stay, especially since we didn't have a car. And, the TV didn't work either. The community kitchen was disgusting - no dishsoap, plates of moldy food left on the counter, no functioning sink or microwave. For the price of $100+ a night, we had expected at a minimum that we'd have a clean room with running water and semi-hot showers. If the price had been $15 a night, I wouldn't complain. The fact that they took payment up front meant that we were screwed when we decided to leave early because we couldn't handle the conditions here anymore.
Cuando pienso en este tipo de hoteles quiero paz y tranquilidad y disfrutar de la vista. En mi experiencia fue lo contrario, había muchísima gente haciendo cámping y hasta ahí todo bien de no ser porque traían bocinas y no dejaron de hacer ruido hasta la 1am, no permitieron el descanso de otros huéspedes. Aún después de apagar la música siguieron haciendo ruido toda la noche
Nos gusto mucho , esperamos regresar
Breakfast was simple and hardy. Staff always went over and above. If you are a climber you’ll appreciate this place.
Friendly attentive staff. Breakfast was fresh and fantastic. The hotel is right outside of the park so it is very conveniently located. Great views from the balcony. Swimming pool on site. Communal kitchen.
No potable water but bottles available to purchase.
Vista is practically in Potrero Chico. The staff were friendly, and I felt safe. Breakfast (eggs with ham, chorizo, or veggies and beans) was good. The rooms were nice enough. It’s expensive for the area, but it was a solid comfortable option. I would not want to camp here.
Great location and views from some of the rooms. It was empty. A little noisy at night (not from the hotel itself but from the neighboring areas).
Friendly breakfast.
I describe it as rustic.
If you are climbing, the location is excellent - much closer than Sendero. The only drawback was a weekly Sunday night gathering in the parking lot across from the hotel, with at least 200 people drinking and playing music as loud as possible and not the same music. The good news on that score is suddenly at 10 pm it stopped and everyone left.
The heater in our first room didn't work; fortunately, we were able to move to a good room the next night where the heater worked. Breakfast starts at 9; however, they accommodated us, when we got an early start. Booking.com indicated there were baths; there are not. Booking.com also indicated that the restaurant had dinner. It doesn't. 3 times in our two week stay there was no hot water; however, when I asked we had it shortly afterwards. The last 3 days the room wasn't cleaned (this matters because you can't flush the toilet paper anywhere in the area). Finally, one of the dogs there barked half the night a couple of nights in a row and a wedding group partied until 4:30 in the morning.
Location was excellent and close to the canyon
Very little soundproofing
We like to make this a scenic stop when driving between central Mexico and the US with our dogs. The breakfast is delicious. The view is spectacular.
Room and bed were comfortable, staff was extremely nice and always helpful. Location can't be beat, closest accommodations to the park and climbing. Will definitely stay here again when we return to El Potrero Chico.
This is as close as tou can get to EPC, so very convenient for climbers. Staff was friendly and provided excellent service. I wish the wifi worked in the room.
puedo asegurar que quizá sea el reciento con mejor vista a las montañas del lugar,
incluia almuerzo y estaba delicioso,
el recibimiento por parte del personal fue de maravilla.
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