Casa Lucia

Hotels
•
Independent
6 (2 reviews)
728 C. Diego de Montemayor Centro, Monterrey, NL, 64000 , Monterrey , MX
52-0-8181755247

listing image 1
Show all photos

Facilities

Designated smoking area
Front desk (limited hours)
Upper floors accessible by stairs only
Well-lit path to entrance

Review Highlights

Pros:
Location
Staff
Cons:
Old mattress
Moldy pillows
Dirty rugs
Wi-Fi issues
Sweaty smelling sofa

Categories

Cleanliness
3.2
Mixed reviews regarding cleanliness with several complaints about mold, dirty rugs, and old bedding.
Service
4.5
Service feedback was varied, with positive mentions of staff and location, but negative feedback on Wi-Fi issues.
Location
5
Location was considered a positive aspect by guests.
Room Quality
3.2
Room quality received low ratings due to old mattress, moldy pillows, and cleanliness issues.
Amenities
4
No specific mentions of amenities in the provided review.
Value for Money
4
No specific mentions of value for money in the review.
Food and Beverage
4
No specific mentions of food and beverage in the review.
Overall Experience
4
Guest expressed disappointment with the hotel experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-29 08:13

Property Description

Designated Smoking Areas
Enjoy the freedom to smoke in designated areas at Casa Lucia.

Comfortable Rooms
Relax in one of the 8 air-conditioned rooms with modern amenities and complimentary Wi-Fi.

Convenient Location
Explore popular attractions like Santa Lucia Riverwalk and Macroplaza within walking distance from the hotel.

Book now to experience the perfect blend of comfort and convenience at Casa Lucia.

Important information:

This hotel offers designated smoking areas.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

  • Pets

    Service animals are allowed

Location

Guest Reviews

6
Based on 2 reviews
Cleanliness: 3.2
Service: 4.5
Location: 5
Room Quality: 3.2
Amenities: 4
Value for Money: 4
Food and Beverage: 4
Overall Experience: 4
V
Valentín • partner
10
Pros:

El trato del personal hacia los clientes , excelente

2022-04-08 • via Nuitee
I
Ivan • partner
2
Pros:

No respeto mi reservacion, la dueña nunca dio la cara, solo por telefono gracias a la chica que hace mantenimiento, nos decia que lo solucionaria pero que buscaramos otro hotel. Fuimos a un concierto y todo estaba lleno. Pesima organizacion. y como yo habiamos varias personas con ese problema.

2022-03-29 • via Nuitee